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Dynamics 365 Customer Voice – Powerful Unified Communication For Your Business

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Dynamics 365 Customer Voice is a powerful enterprise feedback management application to easily keep track of the customer metrics that matter most to your business. Dynamics 365 Customer Voice, a line-of-business application tightly integrated with Dynamics 365 and built on Microsoft Forms, delivers significant insights by incorporating real-time survey results into customer records. Dynamics 365 […]

How Dynamics 365 Customer Engagement Helped Me Deepen My Relationship With My Customers

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One of Dynamics 365’s most essential features, Customer Engagement (on-premises), is that it helps you integrate all your marketing, sales, and customer service teams into a single platform. This integration allows you to manage your customers from their first interaction with you to their last interaction with your company. One way to do this is […]

Microsoft 365 vs Office 2021: How To Choose The Right Product?

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Selecting the appropriate productivity software is a crucial decision that can significantly impact the efficiency and effectiveness of workflows, be it for personal use or within an organizational context. Microsoft provides two unique solutions in this domain — Microsoft 365 and Office 2021.  The former is a subscription-based service that integrates cloud-based functionalities and regular […]

Microsoft Dynamics 365 AI: Introducing a New Era of Business Intelligence

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Microsoft’s goal is to hasten the transformation of corporate processes with enterprise-ready, AI-infused experiences. Here, we’ll examine a handful of the most practical situations where Microsoft Dynamics 365 AI already has a demonstrable impact – across sectors, within Microsoft, and more. Microsoft 365 AI is rapidly changing how business apps are making work more efficient, […]

Is Microsoft Viva Connections The Company Intranet Worth Having?

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Microsoft Viva Connections is the ideal choice if you’re searching for a means to create an intranet that will keep your employees interested. You may connect with your staff with the free Teams and mobile app Microsoft Viva Connections. A recent addition to Microsoft 365, the Microsoft Viva Suite, includes viva connections Microsoft. Connections app […]

Why is Microsoft Program Management An Amazing Engineering Support?

Microsoft Program Management

In Microsoft Program Management the entire programming is handled by Microsoft Program manager. Interestingly speaking it is the backbone that supports Software engineering and subsequent projects. Project management largely relies on the needs of your organization, how the IT team works, and the proceeding product requirements therein. Here’s EPC Group’s perspective about Microsoft PM it […]

Dynamics 365 Project Service Automation to Ensure Quality logic

Dynamics 365 Project Service Automation

As a user when you look forward to a cost-effective performance tracker, Microsoft helps an organization track the same with the help of Dynamics 365 Project Service Automation (PSA). It is very important as project managers to manage all the tools as per the requirement of specific projects, hence being budget-friendly, PSA has overcome the […]

Dynamics 365 for sales-boosting customer experience

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Dynamics 365 for sales have supported building powerful relationships with salespeople and their respected customers. The entire fundamental of Dynamics 365 for sales is based on insights that help to close the deals faster. It helps to nurture the sales agreements, starting from leads to orders to sales being collateral. This Cloud-based application combines ERP […]

Benefits of Nearshore Software Development: Why Companies Are Choosing to Outsource

Nearshore software development has emerged as a prevalent trend in the global IT industry, characterized by a strategic shift of software development tasks to neighboring countries or regions.  It seeks to maximize the benefits of traditional offshore outsourcing by minimizing certain constraints, such as time zone differences, cultural disparities, and communication barriers, thereby fostering increased […]

What Is a CRM Manager? How to Find One and Why You Need One.

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Customer Relationship Management CRM manager is a way to manage your customers and their relationships to grow your business. Due to the complex business climate that firms worldwide are currently operating in, CRM is becoming increasingly important. In addition, it’s essential in sectors where the layout of conventional channels is changing. CRM uses in-depth consumer […]