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Customer Relationship Management (CRM)

EPC Group uses leading CRM technologies such as Microsoft Dynamics CRM and Salesforce to build comprehensive integrations with Microsoft SharePoint 2016 and Office 365.

Our hybrid services model enables the rapid and cost effective extension and integration of the Microsoft Dynamics CRM platform with your suite of Microsoft technologies and non-Microsoft technologies. We work with organizations across industries to configure, customize and implement  Microsoft Dynamics CRM as well as extending and integrating into Microsoft SharePoint.

EPC Group’s hybrid services approach enables us to rapidly and cost-effectively extend the Microsoft Dynamics CRM platform to develop applications that are ideally suited to manage your specific business processes. We assist with Microsoft Dynamics CRM Implementation, Integration, Migration and Development both on-premise and in the cloud. We work alongside organizations to customize and configure Microsoft Dynamics CRM to meet specific business and user needs.

  • Installation, Customization and Configuration
  • Data Migration
  • Integration
  • Custom Development
  • Extension or Add-on Development
  • Application Support
  • Business Intelligence and Reporting
  • End-user Training
  • CRM Upgrade
  • XRM Development

Microsoft Dynamics CRM or XRM instantly leverages the .NET Framework which allows for a seamless integration with Microsoft enterprise applications and other line-of-business (LOB) applications. Building upon a single prebuilt platform you will gain the flexibility, functionality and advanced user capabilities you need while reducing overall costs.

EPC Group enables organizations to achieve cost effective Microsoft Dynamics CRM integrations and solutions by leveraging existing Microsoft technology, decreasing licensing costs, enhancing productivity through faster delivery and access to enterprise information.

EPC Group carries the expertise needed to deliver valuable CRM solutions by leveraging our deep experience in application integration, business intelligence, enterprise mobility and custom development for full branding. We are the  end to end Microsoft Dynamics CRM provider that helps clients achieve maximum value from their CRM investment by fueling the power of CRM across the enterprise.