YOUR LEADING MANAGED IT SERVICES & IT SUPPORT PROVIDER IN NEW YORK CITY, NY
EPC Group has been New York City’s leading IT services and IT support provider for over a decade. Our clients include some of NYC’s most recognizable companies. We support organizations ranging from small startups to established enterprises. We offer complete managed IT solutions and IT consulting services in easy to understand packages that cover all of your IT needs. Our professional and friendly team make your business needs top priority. We communicate with you frequently so that you know exactly what is happening with your environment.
Our clients can sit back and relax knowing that their IT infrastructure is being monitored and that all their computer support is included for one low monthly rate. When you partner with EPC Group you receive proactive, expert attention to your computer systems around the clock and ongoing monthly IT support and service for all your technology needs. No more reactive maintenance of your critical IT systems.
Our team will customize a support plan tailored to the specific needs of your business for all your computers, routers, printers, and servers. And you can rest assured knowing that your IT support will never be outsourced. Our local NYC team ensures reliable IT management that’s readily accessible to your organization. Certified network engineers remotely monitor your network 24/7/365 ensuring issues are fixed before they become major problems.
Reduce business risk by having complete IT coverage and continous support, delivered for a preditable flat-rate fixed monthly cost!
Cloud Design and Deployment
Solution as a Service
Our Managed IT Services and IT Support Program in NYC offers:
OFFICE 365 SUPPORT
If you’re thinking of migrating to Office 365 we can help you through the process. From migration to training your team, we will be there to guide you through every step.
IT security, cybersecurity, whatever you would like to call it, we know how to keep your organization safe. We can set you up with malware protection (this includes protection from viruses, ransomware, keyloggers, spyware, & more), teach them how to use a password manager, and even perform penetration tests to make sure your company is prepared for an attack
DISASTER RECOVERY& BUSINESS CONTINUITY
We make sure all your data is protected from the dreaded worst-case scenario. We perform cloud & onsite backups as well as scheduled monitoring, testing, & maintenance. We prepare for everything by making sure you have a plan for data restoration & disaster recovery.
We make sure your software is up-to-date and your team is protected by pushing updates behind the scenes, with little to no effort from your internal team
WIFI & NETWORK SUPPORT
Our senior team of wifi experts makes sure your office has a lightning fast wifi signal. We diagnose, troubleshoot, and fix slow wifi issues. We also perform network monitoring and set up alerts so we know when important services are offline.
We check to make sure your VoIP system is working the way your salesman told you it would. Whether you’re using Vonage, RingCentral, or another VoIP system, we ensure your calls are always crisp and clear.