
Key Takeaways
- Native vs Third-Party: The Decision Framework.
- Frequently Asked Questions.
- Next Steps.
On this page3 sections
Native vs Third-Party: The Decision Framework
For Microsoft 365 tenant-to-tenant migration, you can use Microsoft native tools (free with M365 licensing) or third-party tools (ShareGate, AvePoint FLY, BitTitan, Quest On Demand). After 200+ M&A migrations, here is the decision framework.
The 5 Decision Factors
Factor 1: Workload Mix
- Mostly Exchange + OneDrive: Microsoft native works well
- Heavy SharePoint customization + Power Platform: Third-party (ShareGate or FLY) saves 30-50% time
- Complex Nintex workflows: AvePoint FLY has specific Nintex migration capability
Factor 2: Data Volume
- Under 5 TB: Either works
- 5-20 TB: Third-party tools have better throughput + retry/queueing
- 20+ TB: Third-party essential for predictable timelines
Factor 3: Compliance + Audit Requirements
- Regulated industries (HIPAA, FedRAMP, SOC 2): Third-party preferred for migration audit trail
- Less regulated: Native sufficient
Factor 4: Internal Team Experience
- Strong M365 admin team with migration experience: Native viable
- Limited bandwidth or first migration: Third-party reduces risk
Factor 5: Budget
- ShareGate Migrate: $35-$120 per migrated site (volume discount)
- AvePoint FLY: $100-$300 per migrated user (depending on workload mix)
- BitTitan MigrationWiz: $15-$50 per mailbox + $50-$200 per SharePoint site
- Quest On Demand: $40-$120 per migrated user
- Microsoft native: Free (included in M365 licensing)
Microsoft Native Tools — Strengths + Limits
Microsoft Migration Manager (SharePoint + OneDrive + file shares)
- Strengths: Free, integrated with M365 admin, handles file shares well
- Limits: Limited customization, slow for large environments, no advanced filtering, weak migration audit trail
- Best for: File share to SharePoint Online, OneDrive consolidation, smaller tenants
Microsoft Mover (now part of Migration Manager)
- Strengths: Free, integrated with M365, handles Dropbox/Box/Google Drive
- Limits: Same as Migration Manager for advanced scenarios
- Best for: Third-party-cloud-to-OneDrive migrations
Exchange Online Cross-Tenant Mailbox Migration (native)
- Strengths: Free, native, handles email retention + recall, no third-party data exposure
- Limits: Slower than third-party for large mailbox volumes, less granular control
- Best for: All Exchange Online M&A migrations (use native here regardless)
Microsoft Cross-Tenant Sync (Entra ID)
- Strengths: Identity unification + coexistence during transition
- Limits: Not a permanent solution, license complexity, governance complexity
- Best for: M&A transition coexistence (12-24 month max)
Microsoft Teams Cross-Tenant Migration (Preview)
- Strengths: Native Teams chat + channels migration
- Limits: Preview status (2026), incomplete edge cases
- Best for: Specific Teams migrations once GA
Third-Party Tools — Strengths + Limits
ShareGate Migrate (most common for SharePoint + OneDrive)
- Strengths: Best-in-class SharePoint hub topology migration, granular filtering, reporting, scriptable, strong audit trail
- Limits: Per-site pricing scales for very large environments
- Best for: 80% of EPC Group SharePoint Online migrations
AvePoint FLY (complex SharePoint + Nintex)
- Strengths: Nintex workflow migration, complex SharePoint customization, Power Platform handling
- Limits: Higher cost, longer setup
- Best for: Enterprises with significant Nintex investments or complex sites
BitTitan MigrationWiz (Exchange + OneDrive specialty)
- Strengths: Mailbox migration at scale, cross-cloud (Google → M365), bulk pricing
- Limits: Less robust for SharePoint hub topology
- Best for: Email-heavy migrations, Google Workspace to M365
Quest On Demand (enterprise multi-workload)
- Strengths: Multi-workload, multi-tenant, enterprise reporting
- Limits: Higher entry cost, complex licensing
- Best for: Very large enterprise M&A with multi-year migration programs
EPC Group's Default Stack
After 200+ migrations, EPC Group's default tool stack for M&A tenant consolidation:
| Workload | Primary Tool | Fallback |
|---|---|---|
| Exchange Online | Native Cross-Tenant | BitTitan (specific cases) |
| OneDrive | Microsoft Migration Manager + Mover | ShareGate |
| SharePoint Online | ShareGate Migrate | AvePoint FLY (Nintex) |
| Microsoft Teams | Native + ShareGate | Native only post-GA |
| Power Platform | Manual replatform | Power Platform CoE templates |
| Microsoft Intune | Greenfield re-enrollment | Manual unification |
Cost Comparison Example
For a 5,000-user, 8 TB Microsoft 365 M&A migration:
Native-only approach:
- Tooling: $0
- Consulting + IT bandwidth: fixed-fee consulting quoted after a scoping call, plus internal IT time
- Total: consulting fee plus internal IT time
- Timeline: 12-18 months (longer due to native tool limitations)
Third-party (ShareGate + native Exchange) approach:
- Tooling: $80K-$150K (ShareGate licensing)
- Consulting + IT bandwidth: fixed-fee consulting quoted after a scoping call, plus internal IT time (faster execution, less rework)
- Total: tooling plus consulting fee plus internal IT time
- Timeline: 6-12 months
Tradeoff: Third-party saves 30-40% on total cost + 40-50% on timeline. Most enterprises choose third-party for M&A scenarios.
When Native Wins
- Smaller tenants (under 500 users, under 2 TB)
- Less complex SharePoint (no custom solutions, no Nintex)
- Internal IT team has time + experience
- Cost minimization is the primary driver
- Single-workload migrations (e.g., Exchange Online only)
When Third-Party Wins
- Fortune 500 M&A scenarios
- Multi-workload migrations (SharePoint + Power Platform + Intune)
- Compliance + audit requirements
- Predictable timeline required (e.g., M&A close deadline)
- Complex SharePoint customization
Frequently Asked Questions
Q: What does EPC Group recommend for most M&A migrations?
A: Hybrid: Native Exchange Online cross-tenant migration + ShareGate Migrate for SharePoint + Microsoft Migration Manager for OneDrive bulk + manual Power Platform replatform.
Q: Are third-party tools required?
A: Not strictly required. But cost of internal IT bandwidth + extended timeline typically exceeds third-party licensing for M&A scenarios.
Q: What about Microsoft's roadmap to native everything?
A: Microsoft is investing heavily in native cross-tenant capabilities. By 2027-2028, native tools may close the gap for many scenarios. For 2026 M&A, third-party still wins for complex environments.
Q: How do you evaluate third-party tool selection?
A: 4-week proof-of-concept on representative content + workloads. Most vendors offer free POC licenses. EPC Group runs vendor evaluations as Phase 1 of M&A migration discovery.
Q: Why EPC Group?
A: Microsoft consulting since 1997 + 200+ migrations. Vendor-neutral recommendations (no kickbacks). Microsoft Solutions Partner with all six designations under the Microsoft AI Cloud Partner Program. Microsoft Press author.
Next Steps
- Schedule discovery: /contact
- Productized assessment: /services/m-and-a-tenant-migration-assessment
- Full M&A service: /services/m-and-a-microsoft-365-tenant-migration
- SharePoint specifics: /blog/zero-loss-sharepoint-migration-runbook-2026
- Call (888) 381-9725
Errin O'Connor
Founder & Chief AI Architect
Microsoft Press bestselling author with enterprise consulting experience since 1997.
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