Terms of Service
Founded 1997 · in our 30th year11,000+ enterprise engagementsMicrosoft Press bestselling author
By Errin O'Connor, Founder & Chief AI Architect, EPC Group
Last updated: December 31, 2025
By accessing and using the EPC Group website (www.epcgroup.net) and services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.
EPC Group provides enterprise Microsoft technology consulting services, including but not limited to:
Specific services are governed by separate service agreements that will supersede these general terms where applicable.
You agree to use our website only for lawful purposes and in a way that does not:
All content on this website, including text, graphics, logos, images, videos, and software, is the property of EPC Group or its content suppliers and is protected by United States and international copyright laws.
You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise exploit any content without our prior written permission. Limited use for personal, non-commercial purposes may be permitted with proper attribution.
White papers, guides, templates, and other downloadable resources are provided for your personal, non-commercial use. You may share these resources with colleagues within your organization but may not:
By submitting content through forms, comments, or other means, you grant EPC Group a non-exclusive, royalty-free license to use, modify, and display that content. You represent that you have the right to submit such content and that it does not violate any laws or third-party rights.
Your use of our website is also governed by our Privacy Policy, which is incorporated into these Terms of Service by reference.
THE WEBSITE AND ALL CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. EPC GROUP DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:
We do not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components.
TO THE FULLEST EXTENT PERMITTED BY LAW, EPC GROUP SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE WEBSITE OR SERVICES, REGARDLESS OF WHETHER SUCH DAMAGES ARE BASED ON CONTRACT, TORT, STRICT LIABILITY, OR ANY OTHER THEORY.
Our total liability shall not exceed the amount paid by you, if any, for accessing the website during the twelve (12) months preceding the claim.
You agree to indemnify, defend, and hold harmless EPC Group and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including attorneys' fees) arising out of or related to your use of the website or violation of these Terms of Service.
Our website may contain links to third-party websites. These links are provided for convenience only, and we do not endorse or assume responsibility for the content, privacy policies, or practices of any third-party websites.
All consulting services are subject to separate engagement agreements. These Terms of Service do not create any consulting relationship or guarantee the availability of services. Service agreements will include specific terms regarding scope, deliverables, fees, and liability.
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after any changes constitutes your acceptance of the modified terms.
These Terms of Service shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts located in Harris County, Texas.
If any provision of these Terms of Service is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
These Terms of Service, together with our Privacy Policy, constitute the entire agreement between you and EPC Group regarding the use of our website. Any separate service agreements will govern the specific services provided.
For questions about these Terms of Service, please contact us:
EPC Group
1200 Smith Street, Suite 1600
Houston, TX 77002
Email: legal@epcgroup.net
Phone: (888) 381-9725
Client engagements are governed by individual Statements of Work (SOW) that detail scope, deliverables, timeline, and pricing. SOWs are executed under our Master Services Agreement (MSA) which covers liability, IP rights, confidentiality, and dispute resolution.
Project cancellations require 30 days written notice. Clients are responsible for work completed through the cancellation date plus any non-refundable third-party costs incurred. Retainer agreements may be cancelled with 60 days notice.
Custom code and configurations developed for clients are owned by the client upon final payment. EPC Group retains rights to pre-existing frameworks, methodologies, and reusable components. IP terms are detailed in each SOW.
Disputes are first addressed through escalation to project leadership. If unresolved, parties proceed to mediation, then binding arbitration in Harris County, Texas. This process is designed to resolve issues quickly without litigation.
EPC Group is a Houston-based Microsoft consulting firm with enterprise implementation since 1997 experience and over 10,000 successful deployments across Power BI, Microsoft Fabric, SharePoint, Azure, Microsoft 365, and Copilot. We serve organizations across all industries including Fortune 500, federal agencies, healthcare, financial services, government, manufacturing, energy, education, retail, technology, and global enterprises.
What sets EPC Group apart is our governance-first approach. Every engagement begins with a security and compliance assessment. Our team of senior architects brings hands-on delivery experience across HIPAA, SOC 2, FedRAMP, and CMMC environments. We own outcomes, not hours.
Call (888) 381-9725 or email contact@epcgroup.net for a free assessment.
Microsoft Solutions Partner status (six designations: Data & AI, Modern Work, Infrastructure, Security, Digital & App Innovation, Business Applications) replaced the legacy Microsoft Gold Partner program in 2022. EPC Group held the oldest continuous Microsoft Gold Partner status in North America from 2000 until Microsoft retired the program in 2022, and currently holds the core Solutions Partner designations; a credentialing footprint shared by fewer than 200 partners globally and typically used by Microsoft field teams as a vetting gate for enterprise Customer 0 nominations and named-account engagements.
EPC Group Microsoft consulting heritage since 1997 matters specifically because Microsoft platform decisions today are layered on top of 25 years of architectural choices: Active Directory schema decisions from 2005 affect Microsoft Entra ID Conditional Access policy design in 2026; SharePoint 2003 information architecture decisions affect Copilot grounding quality in 2026. The firms that can navigate that depth have a structural advantage on enterprise Microsoft migrations.
For a tailored read on this topic in your specific tenant, contact EPC Group at contact@epcgroup.net or +1 (888) 381-9725. Engagement options at /pricing.
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