Power Platform AI Builder Services
Build intelligent business applications with Microsoft AI Builder. Extract data from documents, detect objects, analyze sentiment, and create predictions without code.
Table of Contents
What is Microsoft AI Builder?
AI Builder is a Microsoft Power Platform capability that enables organizations to add artificial intelligence to their business applications and automated workflows without writing code or having data science expertise. Part of the broader Microsoft Power Platform ecosystem alongside Power Apps, Power Automate, and Power BI, AI Builder democratizes AI by making machine learning models accessible to citizen developers and business users.
With AI Builder, you can process documents automatically, detect objects in images, analyze text sentiment, make predictions based on historical data, and extract information from business cards and receipts. These capabilities integrate seamlessly with Power Apps to enhance business applications and with Power Automate to create intelligent automation workflows.
AI Builder offers two categories of models: prebuilt models that work immediately for common scenarios like invoice processing and sentiment analysis, and custom models that you train on your own data for specific business requirements. This flexibility allows organizations to start quickly with prebuilt models while developing custom solutions for unique needs.
AI Builder Model Types
AI Builder provides multiple AI model types to address different business scenarios, from document processing to predictive analytics.
Document Processing
Extract data from documents
Automatically extract text, tables, and key-value pairs from structured and unstructured documents including invoices, contracts, and forms.
Prediction Models
Forecast outcomes with AI
Build predictive models using historical data to forecast sales, customer churn, inventory needs, and other business outcomes without writing code.
Object Detection
Identify objects in images
Train custom models to detect and count specific objects in images for quality control, inventory management, and visual inspection scenarios.
Text Recognition (OCR)
Extract text from images
Use optical character recognition to extract printed and handwritten text from images, scanned documents, and photographs.
Sentiment Analysis
Understand customer emotions
Analyze text to determine sentiment (positive, negative, neutral) for customer feedback, social media monitoring, and survey responses.
Business Card Reader
Digitize contact information
Automatically extract contact details from business cards including names, titles, phone numbers, emails, and addresses.
Receipt Processing
Automate expense tracking
Extract merchant, date, total, line items, and tax information from receipts for automated expense reporting and accounting.
Identity Document Reader
Process IDs and passports
Extract information from identity documents including passports, driver licenses, and national IDs for verification workflows.
Prebuilt vs Custom AI Builder Models
Choose from ready-to-use prebuilt models or train custom models on your specific business data.
Prebuilt Models
Ready to use immediately
- No training required - works out of the box
- Optimized by Microsoft for common scenarios
- Continuously improved with new data
- Ideal for standard documents and formats
Best for: Standard invoices, receipts, business cards, sentiment analysis, and text recognition
Custom Models
Trained on your data
- Train on your specific documents and data
- Extract custom fields unique to your business
- Detect specific objects in your images
- Build predictions based on your historical data
Best for: Custom forms, unique document layouts, industry-specific predictions, proprietary object detection
Available Prebuilt Models
Invoice Processing
Extract key fields from invoices automatically
Receipt Processing
Process expense receipts and extract data
Business Card Reader
Digitize business cards instantly
ID Document Reader
Extract data from identity documents
Sentiment Analysis
Analyze text for positive/negative sentiment
Key Phrase Extraction
Identify important phrases in text
Language Detection
Identify the language of text content
Text Recognition
Extract text from images using OCR
AI Builder Power Platform Integration
AI Builder integrates natively with Power Apps, Power Automate, Power BI, and Copilot Studio to embed intelligence throughout your Microsoft ecosystem.
Power Apps
Embed AI Builder models directly in canvas and model-driven apps to process documents, analyze images, and make predictions within your business applications.
- Form recognizer component
- Business card scanner
- Object detector control
- Prediction outputs in apps
- Real-time processing
Power Automate
Trigger AI processing in automated workflows to handle document processing, sentiment analysis, and predictions without manual intervention.
- Document processing triggers
- Scheduled AI predictions
- Approval workflows with AI
- Email sentiment routing
- Batch processing flows
Power BI
Use AI Builder predictions in Power BI reports and dashboards to surface AI-driven insights and forecasts directly in your analytics.
- Embedded predictions
- Sentiment visualizations
- AI-powered forecasting
- Text analytics integration
- Custom AI visuals
Copilot Studio
Enhance chatbots and virtual agents with AI Builder capabilities to understand documents, extract information, and provide intelligent responses.
- Document understanding
- Entity extraction
- Intent recognition
- Intelligent routing
- Contextual responses
AI Builder Credits & Licensing
AI Builder uses a credit-based system. Choose the licensing option that fits your usage requirements.
AI Builder Trial
5,000 AI Builder credits
- Full access to all AI models
- Create custom models
- Test in Power Apps & Power Automate
- Limited production use
AI Builder Add-on
1 million AI Builder credits
- Full production use
- All prebuilt models
- Custom model training
- Priority processing
- Enterprise support
Included with Premium
Seeded credits per user
- Power Apps Premium license
- Power Automate Premium license
- 5,000 credits/user/month pooled
- Basic production scenarios
AI Builder Credit Consumption
| AI Model | Credit Usage |
|---|---|
| Document Processing (Invoice) | 1 credit per page |
| Document Processing (Receipt) | 1 credit per receipt |
| Business Card Reader | 1 credit per card |
| Object Detection | 1 credit per image |
| Text Recognition (OCR) | 1 credit per page |
| Sentiment Analysis | 1 credit per 1,000 characters |
| Prediction (Binary/Multi-class) | 1 credit per 1,000 predictions |
| Custom Model Training | Varies by data size and complexity |
AI Builder Use Cases by Industry
AI Builder enables intelligent automation across regulated industries with built-in compliance capabilities.
Financial Services
SOC 2Intelligent Financial Processing
- Automated invoice processing and AP automation
- Loan application document extraction
- Check and payment processing
- Customer sentiment analysis
- Fraud risk prediction models
- KYC document verification
Healthcare
HIPAAHealthcare Document Intelligence
- Medical form processing
- Patient intake automation
- Insurance claim extraction
- Prescription document processing
- Patient satisfaction analysis
- Appointment no-show prediction
Manufacturing
ISO 27001Manufacturing AI Solutions
- Quality inspection with object detection
- Defect identification automation
- Shipping document processing
- Inventory level prediction
- Maintenance failure prediction
- Safety compliance monitoring
Professional Services
GDPRServices Automation
- Contract data extraction
- Proposal document processing
- Expense receipt automation
- Client sentiment tracking
- Project success prediction
- Resource demand forecasting
Education
FERPAEducation AI Applications
- Student form processing
- Application document extraction
- Transcript data capture
- Student success prediction
- Enrollment forecasting
- Feedback sentiment analysis
Training Custom AI Builder Models
Follow this step-by-step process to train and deploy custom AI models for your specific business needs.
Define Your Model
Choose the AI model type based on your business problem. Select from document processing, object detection, or prediction models.
Prepare Training Data
Gather sample documents, images, or historical data. Ensure data quality and variety to build accurate models.
Tag and Label Data
Use the AI Builder interface to tag fields in documents, draw bounding boxes for objects, or map prediction outcomes.
Train the Model
Let AI Builder train on your tagged data. Training typically takes 15 minutes to several hours depending on complexity.
Test and Validate
Review model performance scores. Test with new data to verify accuracy before production deployment.
Deploy and Monitor
Publish your model and integrate into Power Apps or Power Automate. Monitor performance and retrain as needed.
AI Builder Best Practices
Follow these proven practices to maximize the accuracy and value of your AI Builder implementations.
Quality Training Data
Use diverse, high-quality samples that represent real-world variations. For document processing, include 5+ examples of each document type.
Clear Field Definitions
Define fields and labels clearly and consistently. Use standardized naming conventions across your organization.
Iterative Improvement
Start with a baseline model, test thoroughly, and continuously improve by adding more training data and edge cases.
Data Governance
Implement proper data handling for sensitive information. Use Azure data residency options for compliance requirements.
Performance Optimization
Monitor credit consumption and optimize workflows. Use batch processing for high-volume scenarios to reduce costs.
User Training
Train end users on model limitations and expected accuracy. Implement human review for critical business processes.
Your AI Builder Implementation Partner
EPC Group brings 28+ years of Microsoft expertise to every AI Builder engagement. We've helped Fortune 500 organizations across healthcare, finance, and manufacturing deploy intelligent automation solutions that meet strict compliance requirements while delivering measurable ROI.
Ready to Get Started?
Schedule a free AI Builder consultation with our experts. We'll assess your document processing and automation needs, recommend the right AI models, and create a roadmap for your intelligent automation journey.
Frequently Asked Questions
Common questions about Microsoft AI Builder implementation and consulting.
What is AI Builder in Microsoft Power Platform?
AI Builder is a Microsoft Power Platform capability that enables organizations to add intelligence to apps and workflows without writing code. It provides prebuilt AI models for common scenarios like document processing, sentiment analysis, and business card reading, plus the ability to train custom models for object detection, prediction, and form processing. AI Builder integrates directly with Power Apps, Power Automate, and Power BI.
How much does AI Builder cost?
AI Builder pricing is based on AI Builder credits. The AI Builder add-on costs $500/month for 1 million credits. Credits are also included with Power Apps Premium and Power Automate Premium licenses (5,000 credits per user per month, pooled at the tenant level). Credit consumption varies by model: document processing uses 1 credit per page, object detection uses 1 credit per image, and predictions use 1 credit per 1,000 predictions.
What is the difference between prebuilt and custom AI Builder models?
Prebuilt models are ready-to-use AI models trained by Microsoft for common scenarios like invoice processing, receipt scanning, sentiment analysis, and business card reading. Custom models are trained on your specific data for scenarios like extracting fields from your unique forms, detecting specific objects in images, or predicting outcomes based on your historical data. Prebuilt models work immediately; custom models require 5+ training samples and training time.
How do I train a custom AI Builder model?
Training custom AI Builder models involves: (1) Select your model type (document processing, object detection, or prediction), (2) Prepare 5+ representative samples of your data, (3) Use the visual tagging interface to label fields, draw bounding boxes, or map outcomes, (4) Click train and wait 15 minutes to several hours depending on complexity, (5) Review the performance score (aim for 80%+), (6) Test with new data and publish when satisfied. Models can be retrained anytime with additional data.
Can AI Builder process documents in multiple languages?
Yes. AI Builder document processing and text recognition support over 70 languages including English, Spanish, French, German, Chinese, Japanese, and Arabic. The prebuilt document models automatically detect the language and extract text accordingly. Custom document processing models can be trained on documents in any supported language. Language detection is available as a separate prebuilt model.
Is AI Builder HIPAA and SOC 2 compliant?
Yes. AI Builder inherits the compliance certifications of Microsoft Power Platform and Azure, including HIPAA BAA eligibility, SOC 1/2/3, ISO 27001, FedRAMP, and GDPR. For HIPAA compliance, organizations must sign a Business Associate Agreement (BAA) with Microsoft and implement appropriate access controls. Data processed by AI Builder remains within your Microsoft 365 tenant and Azure region.
How accurate are AI Builder models?
AI Builder model accuracy varies by scenario. Prebuilt models typically achieve 90-95% accuracy on standard documents. Custom model accuracy depends on training data quality and quantity. Document processing models generally require 5+ samples per document type, with accuracy improving significantly with 20+ samples. Object detection models need 15+ tagged images per object. Performance scores are displayed after training, with 80%+ considered production-ready.
What Power Platform licenses include AI Builder?
AI Builder credits are included with Power Apps Premium ($20/user/month) and Power Automate Premium ($15/user/month) licenses, providing 5,000 credits per user per month pooled at the tenant level. For higher volume needs, the AI Builder add-on ($500/month for 1 million credits) can supplement included credits. Power Apps for Microsoft 365 and Power Automate standard licenses do not include AI Builder credits.
Explore More Microsoft AI Solutions
Transform Your Business with AI Builder
Ready to automate document processing, build predictions, and add intelligence to your business applications? Contact EPC Group for expert AI Builder consulting.
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Contact EPC Group
Discuss your Power Platform and AI Builder requirements with our enterprise consultants.