AI assistant — not human

Phase-by-phase pilot to production. 6 success metrics. Fixed-fee tiers. Chief AI Architect leadership.
Last updated July 7, 2026 by Errin O'Connor, Founder & Chief AI Architect, EPC Group
EPC Group 90-day enterprise Copilot rollout: Phase 1 Days 1-30 (30-Day Copilot Readiness Accelerator $35K) — top-5 gap remediation + governance + pilot readiness. Phase 2 Days 31-60 (Pilot Deployment $50K) — 200-500 user pilot + adoption + measurement. Phase 3 Days 61-90 (Production Planning $30K) — expansion + Phase 2 hardening design. Total 90-day cost: $115K services + $30/user/month licenses. Follows with Phase 2 hardening $85K-$150K + production rollout $75K-$200K + governance retainer $8K-$15K/month. 6 success metrics: WAU 60%/80%, productivity 30-60 min/user/week, NPS 40+, zero data incidents.
EPC Group 90-day Copilot rollout: Phase 1 (Days 1-30) — 30-Day Copilot Readiness Accelerator: security hardening, top-5 gap remediation, BYOAI policy, pilot user list, governance framework. Phase 2 (Days 31-60) — Pilot deployment to 200-500 users: Copilot licenses provisioned, users onboarded, adoption program running, success metrics tracked. Phase 3 (Days 61-90) — Pilot expansion + production preparation: pilot expanded to 500-1,000 users based on learnings, production rollout plan documented, Phase 4 (post-day-90) production deployment approved with executive sponsorship. Success criteria: measurable productivity gains, zero data leak incidents, positive user feedback.
Days 1-30 (30-Day Copilot Readiness Accelerator, $35K): Week 1 — kickoff + discovery + Graph API + PowerShell inventory + 12-gap risk assessment. Week 2 — top-5 gap remediation execution (SharePoint permission cleanup, sensitivity label baseline, DLP baseline, guest access restrictions, Entra Conditional Access hardening). Week 3 — BYOAI policy draft + approved-tool list + Copilot governance framework outline + pilot user population sizing. Week 4 — documentation + deliverable review + executive presentation + Phase 2 pilot deployment kickoff. Deliverables: 12-gap audit report, top-5 remediation deployed, governance framework, pilot user list, 90-day roadmap.
Days 31-60 (Pilot Deployment): Week 5 — Copilot licenses provisioned for pilot users (200-500 users), tenant configuration finalized, adoption program launched. Week 6 — user onboarding sessions (train-the-trainer + live sessions + on-demand videos), AI champion program launched. Weeks 7-8 — active adoption support, Viva Insights + Copilot dashboard reviewed, DLP + Insider Risk incident triage, user feedback surveys, drift monitoring. Success metrics: 60%+ pilot users using Copilot weekly, average productivity gain 30-60 min/user/week, zero data leak incidents, >70% positive survey feedback. Cost: ~$50K services + $30/user/month Copilot licenses.
Days 61-90 (Pilot Expansion + Production Preparation): Week 9 — pilot expanded to 500-1,000 users if success metrics met; if not met, root-cause + remediation. Week 10 — production rollout plan documented (user waves, timing, change management, communication, support model). Week 11 — Phase 4 hardening plan (remaining 7 of 12 gaps) + governance framework refinement based on pilot learnings. Week 12 — executive readout, production rollout approval, Phase 4 hardening kickoff + production rollout kickoff (parallel work streams). Deliverables: pilot expansion report, production rollout plan, Phase 4 hardening plan, executive presentation.
Post-Day-90 rollout: (1) Phase 2 hardening ($85K-$150K, 12 weeks) — remaining 7 of 12 gaps closed in parallel with production rollout. (2) Production rollout ($75K-$200K services, 12-24 weeks) — waves of 500-2,000 users at a time, adoption program per wave, ongoing governance. (3) Ongoing Copilot governance retainer ($8K-$15K/month) — quarterly reviews, new feature evaluation, BYOAI monitoring, user support surge management. Typical enterprise (2,000-user rollout): Full deployment reaches 100% licensed users in Days 90-270 with governance mature by month 12.
Six success metrics tracked from Day 30 onward: (1) Weekly active users (WAU) — target 60% by end of pilot, 80% by end of production. (2) Productivity gain — target 30-60 min/user/week measured via Viva Insights + user survey. (3) User satisfaction (NPS) — target 40+ NPS. (4) Data incident count — target zero data leak incidents throughout pilot + production. (5) Use case diversity — track # of distinct workflows using Copilot (target 5+ per team). (6) Business outcome attribution — link Copilot use to specific business outcomes (deal close rate, RFP response speed, HR ticket resolution time). Board scorecard delivers these monthly.
EPC Group 90-Day Rollout portfolio: (1) 30-Day Copilot Readiness Accelerator ($35K, Days 1-30) — security + governance + pilot readiness. (2) Copilot Pilot Deployment ($50K, Days 31-60) — pilot execution + adoption + measurement. (3) Copilot Production Rollout Planning ($30K, Days 61-90) — expansion + planning + Phase 2 hardening design. Total 90-day cost: $115K services + $30/user/month Copilot licenses. Follows with $85K-$150K Phase 2 hardening + $75K-$200K production rollout + $8K-$15K/month ongoing governance retainer. All led by senior Copilot governance architect.
Total $115K services + Copilot licenses. Pilot to production in 90 days. Call (888) 381-9725.
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