Anonymized engagement summary: Power BI implementation with a data warehouse over two gaming systems and automated reporting to external recipients for an entertainment and gaming operator (2021)
Contracted — countersigned (EPC-reported; documents private)First-pass editionAn entertainment and gaming operator (client not named) · 2021 · Project ID EPC-2021-ANON-GAMING-PBI
Last updated by Errin O'Connor, Founder & Chief AI Architect, EPC Group
Opening answer. In August 2021 an entertainment and gaming operator countersigned a statement of work with EPC Group under a new master services agreement. The client's General Counsel and Chief Compliance Officer signed it. The scope covered:
- a fully operational Power BI implementation
- a data warehouse that aggregates data from the company's two operational gaming systems
- KPI-based reports and dashboards
- scheduled delivery of reports by email to external recipients
- the foundation for an external Power BI portal
On-the-job knowledge transfer to the company's IT team ran throughout.
Disclosure. This is an EPC-reported anonymized engagement summary. The client is not named, and neither are its systems. The countersigned statement of work and the master services agreement are retained privately and are not published in the Evidence Center, so this account is outside the Evidence Center's documented-engagement counts. Every engagement fact below is taken from those documents.
Verification class
Contracted — countersigned (EPC-reported; documents private). The company's General Counsel and Chief Compliance Officer signed the statement of work in August 2021, under a master services agreement dated the same month. No acceptance record, report inventory or outcome measurement is cited or claimed.
Buyer problem and scope
| Item | What the statement of work states |
|---|---|
| Buyer | An entertainment and gaming operator (client not named) |
| Situation | Specific analytics and reporting needs across two operational gaming systems |
| Architecture | A Power BI architecture and data architecture based on the company's use cases, business metrics and data |
| Data integration | A data warehouse that aggregates the two source systems, and a best-practice model for loading that data into Power BI |
| Reporting | Interactive reports and dashboards built on the company's goals and KPIs, with further customization as needed |
| External consumers | Reports scheduled and sent by email to external consumers; the foundation for a Power BI portal for external consumers |
| Phases | Assessment and discovery; design and development; source data integration; reports and dashboards; quality assurance and testing; post-deployment support and training |
| Enablement | On-the-job knowledge transfer with the company's IT team, led by EPC Group's Power BI architects and developers with the founder |
Unknowns, not stated in the document cited: data volumes, the number and type of external recipients, the go-live date and any measured result.
Approach and artifacts
Warehouse first, then reports. The two gaming systems feed a data warehouse, and Power BI reads from the warehouse rather than from each system separately.
Reporting that leaves the building. Some report consumers are outside the company. The scope covers scheduled email delivery of reports to those external consumers and lays the groundwork for a portal through which they can view Power BI content.
Start from the metrics. Discovery identifies the types of report consumers, their needs, and the key metrics each team wants to measure before the reports are designed.
Document (held privately):
| Document | Date |
|---|---|
| Master services agreement | August 2021 |
| Statement of work, Power BI implementation (countersigned) | August 2021 |
Results and limitations
| Claim | Basis | Status |
|---|---|---|
| The company contracted EPC Group for Power BI, a data warehouse and external reporting | Countersigned statement of work, August 2021 | Contracted (EPC-reported; documents private) |
| Reports delivered, the external portal built, or measured results | No document cited | Not claimed |
Provenance
- Sources: the master services agreement and countersigned statement of work (August 2021), held privately. Engagement ID: EPC-2021-ANON-GAMING-PBI, an alias unrelated to the client's name.
- Anonymization: industry only, under EPC Group's anonymized-case rule; the company's name, systems, location, staff names and commercial terms are not published.
- Not claimed: client endorsement, delivery, or any measured result.
- Author: Errin O'Connor, Founder & Chief AI Architect, EPC Group, who signed the statement of work for EPC Group.
Revision history
- 2026-10-25: anonymized engagement summary published from the engagement's countersigned statement of work.
Related service
Enterprise Azure analytics platform · Power BI consulting · Talk to a senior architect
Author: Errin O'Connor, Founder & Chief AI Architect, EPC Group · Published: 2026-10-25.