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EPC Group deploys, governs, and optimizes Microsoft Teams for Fortune 500 and regulated-industry clients. We cover Teams Phone, governance frameworks, security hardening, compliance recording, Copilot deployment, and integration with Power Platform. Microsoft expertise since 1997. 11,000+ enterprise engagements.

Key Facts

  • Microsoft consulting since 1997. 11,000+ enterprise engagements.
  • Microsoft Solutions Partner: core designations including Modern Work.
  • Teams Phone options: Microsoft Calling Plans, Operator Connect, Direct Routing.
  • Compliance: HIPAA, SOC 2, FedRAMP, CMMC — configured from day one.
  • Copilot governance included: grounding controls, usage audit logs.
  • Contact: (888) 381-9725 · contact@epcgroup.net
HomeServicesMicrosoft Teams

Enterprise Teams Capabilities

Last updated by Errin O'Connor, Founder & Chief AI Architect, EPC Group

Complete unified communications platform for modern enterprise collaboration.

Teams Phone System

Replace legacy PBX with cloud-based Teams calling, auto-attendants, and call queues for enterprise telephony.

Meetings & Video

HD video conferencing, screen sharing, recording, and live events for up to 10,000 participants.

Chat & Collaboration

Persistent team chat, channels, file sharing, and real-time collaboration integrated with Microsoft 365.

Security & Compliance

HIPAA, FINRA, FedRAMP-aligned Teams deployments with DLP, retention, and eDiscovery.

Integration

Native integration with Outlook, SharePoint, OneDrive, Dynamics 365, and 1,000+ third-party apps.

Automation

Power Automate workflows, bots, and approval processes to streamline team operations.

Why Fortune 500 Choose Teams

Microsoft Teams delivers enterprise-grade unified communications with unmatched integration, security, and cost savings.

Unified calling, meetings, and chat in one platform
Up to 40% cost savings vs traditional PBX
Enterprise-grade security and compliance
Seamless Microsoft 365 integration
Mobile, desktop, and web access
AI-powered transcription and insights

Industry-Specific Solutions

🏥Healthcare
HIPAA
🏦Financial Services
FINRA
🏛️Government
FedRAMP
🎓Education
FERPA

Ready to Deploy Enterprise Teams?

Let's discuss your unified communications needs and build a Teams deployment roadmap.

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Frequently Asked Questions

What Microsoft Teams consulting services does EPC Group offer?

EPC Group provides Microsoft Teams deployment, governance, Phone System (PSTN/Direct Routing), security configuration, compliance setup, training, and adoption strategy. We specialize in enterprise Teams environments with 1,000+ users across healthcare, finance, and government.

Can Microsoft Teams replace our existing phone system?

Yes. Microsoft Teams Phone System with Calling Plans or Direct Routing can replace traditional PBX systems. EPC Group has migrated thousands of users from legacy phone systems to Teams Phone, including complex multi-site deployments with E911 compliance.

Is Microsoft Teams HIPAA-compliant for healthcare?

Yes, when properly configured. Microsoft Teams can be HIPAA-compliant with appropriate DLP policies, sensitivity labels, guest access controls, and audit logging. EPC Group deploys Teams for healthcare organizations with full HIPAA safeguards and BAA compliance.

How does EPC Group approach Teams governance?

EPC Group implements Teams governance frameworks covering team creation policies, naming conventions, lifecycle management, external sharing controls, guest access policies, retention settings, and Copilot governance — preventing the sprawl that plagues ungoverned Teams deployments.

Why Organizations Choose EPC Group

EPC Group is a Microsoft consulting firm located in Houston. With experience since 1997, we have successfully completed over 10,000 deployments. Our expertise includes:

  • Enterprise implementation
  • Microsoft solutions
  • Project management
  • Power BI
  • Microsoft Fabric
  • SharePoint
  • Azure
  • Microsoft 365
  • Copilot

We serve a wide range of organizations, including Fortune 500 companies, federal agencies, and sectors such as healthcare, financial services, government, manufacturing, energy, education, retail, technology, and global enterprises.

EPC Group stands out due to our governance-first approach. Each engagement starts with a security and compliance assessment.

Our team of senior architects has practical delivery experience in:

  • HIPAA
  • SOC 2
  • FedRAMP
  • CMMC environments

We focus on outcomes, not hours.

  • Fixed-fee accelerators with predictable pricing and defined deliverables
  • Senior architect engagement on every project, not rotating juniors
  • Compliance-native delivery for regulated industries
  • End-to-end coverage from strategy through managed services
  • 11,000+ enterprise engagements refined into repeatable, risk-controlled patterns

Call (888) 381-9725 or email contact@epcgroup.net for a free assessment.

Enterprise Microsoft Teams Consulting Services

EPC Group specializes in deploying, governing, and optimizing Microsoft Teams for Fortune 500 companies and clients in regulated industries. Our services include:

  • Teams Phone
  • Governance frameworks
  • Security hardening
  • Compliance recording
  • Copilot deployment
  • Integration with Power Platform

With Microsoft expertise since 1997, we have completed over 10,000 deployments.

Teams capabilities we deliver

Teams Phone System

EPC Group replaces legacy PBX with Teams Phone using three connectivity options.

  • Microsoft Calling Plans — simplest; best under 500 users. Standard: $8/user/mo. Domestic bundle: $15/user/mo.
  • Operator Connect — carrier-managed; ideal for existing telco relationships (BT, Verizon, Lumen).
  • Direct Routing — most flexible; best for global enterprises with SIP infrastructure.

Meetings and video

We configure Teams for large-scale meeting environments.

  • Teams meetings: up to 1,000 participants. Webinars: up to 10,000.
  • Teams Rooms: certified hardware from Poly, Yealink, Logitech, Crestron.
  • Copilot meeting recap, transcription, and action item generation.

Chat and collaboration

EPC Group builds channel structures aligned to your org design and governance model.

  • Channel architecture and naming conventions.
  • SharePoint site integration for document collaboration.
  • External and guest access policies.

Security and compliance

Security configuration is included in every EPC Group Teams engagement.

  • Conditional Access policies via Microsoft Entra ID.
  • DLP policies in Microsoft Purview.
  • Compliance recording for FINRA, MiFID II, HIPAA, and SEC 17a-4.
  • Retention and legal hold configuration.

Governance

Ungoverned Teams sprawl creates security gaps and audit failures. EPC Group prevents this from day one.

  • Team creation policies and naming conventions.
  • Lifecycle management: auto-expiry, archival, and deletion workflows.
  • Copilot governance: grounding controls and usage audit logs.
  • Guest access and external sharing controls.

Power Platform integration

EPC Group connects Teams to Power Automate, Power Apps, and Power BI.

  • Power Automate flows triggered from Teams messages or form submissions.
  • Power Apps tab apps embedded inside Teams channels.
  • Power BI reports pinned to Teams tabs for real-time analytics.

Why Fortune 500 choose Teams

  • Unified licensing with Microsoft 365 — no extra platform cost.
  • 400+ compliance certifications: HIPAA, SOC 2, FedRAMP, CMMC, ITAR.
  • Native integration: SharePoint, OneDrive, Power BI, Dynamics 365.
  • Microsoft Copilot — AI meeting recaps, transcription, action items.
  • Teams Phone replaces legacy PBX without separate UC platform.

Frequently asked questions

What Microsoft Teams consulting services does EPC Group provide?

EPC Group offers a range of services to enhance your communication and collaboration tools. Our expertise includes:

  • Teams Phone deployment
  • Governance framework design
  • Teams Rooms rollouts
  • Security hardening
  • Compliance recording
  • Copilot deployment
  • Power Platform integration
  • Slack-to-Teams migrations
  • Webex-to-Teams migrations

How much does Microsoft Teams consulting cost?

Engagements are fixed-fee and fixed-scope; pricing is confirmed after a scoping call.

The final price varies based on user count and project scope.

Can EPC Group help with Teams compliance recording?

Yes, we set up compliant recording platforms for various industries. This includes financial services such as FINRA, MiFID II, and SEC 17a-4, as well as healthcare under HIPAA.

  • Tamper-proof storage
  • E-discovery search
  • Chain-of-custody documentation

How long does a Teams governance framework take?

A Teams governance engagement usually lasts between 6 and 10 weeks. The process includes several key phases:

  • Discovery and policy design: 2 weeks
  • Configuration and pilot: 2 to 4 weeks
  • Admin training and documentation: 1 to 2 weeks
  • Rollout support: 1 to 2 weeks

Schedule a consultation

Talk to an EPC Group Microsoft Teams architect about governance, phone, or Copilot. Call (888) 381-9725 or request a one-hour call with a senior architect.

Deep-Dive Guides

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