Last updated by Errin O'Connor, Founder & Chief AI Architect, EPC Group
Power BI Premium implementation delivering real-time visibility across manufacturing, sales, and supply chain for 15,000+ users in 12 countries (EPC-reported metric · 2019–2021 · engagement records)
The figures on this page are EPC Group's own engagement records, stated as such and not independently audited. The contracted SharePoint Server 2019 engagement with Samsung Semiconductor, Inc. is documented separately as a Contracted evidence record.
Samsung is one of the world's largest technology companies, with product lines spanning semiconductors, consumer electronics, mobile devices and display panels, and it generates enormous volumes of operational data every day. The engagement covered manufacturing facilities, sales offices and R&D centers across 12 countries (EPC-reported metric · 2019–2021 · engagement records).
Despite this wealth of data, Samsung's leadership lacked a unified view of enterprise performance. Disparate reporting tools across divisions created data silos that slowed decision-making and obscured cross-functional insights. EPC Group was engaged to architect and deploy an enterprise-wide Power BI Premium platform, consolidating analytics across manufacturing, sales, supply chain, and finance into a single, governed, real-time business intelligence ecosystem.
Samsung's global operations had evolved rapidly over two decades, resulting in a fragmented analytics landscape that could no longer support the speed and precision required for enterprise decision-making:
EPC Group designed and executed a phased Power BI Premium deployment backed by Azure Synapse Analytics, replacing Samsung's fragmented reporting ecosystem with a unified, governed analytics platform spanning all major divisions and geographies. The counts below are EPC Group's engagement records (EPC-reported metric · 2019–2021 · engagement records):
EPC Group audited Samsung's existing analytics infrastructure across 12 countries (EPC-reported metric · 2019–2021 · engagement records). The team catalogued 300+ data sources — SAP ECC and S/4HANA instances, custom manufacturing execution systems (MES), Salesforce CRM and proprietary supply chain APIs — and identified 45 redundant reporting tools slated for decommission (EPC-reported metric · 2019–2021 · engagement records). This phase produced the data architecture blueprint and established the Power BI Premium P2 capacity sizing requirements.
Deployed a centralized Azure Synapse Analytics workspace as the backbone of Samsung's analytics platform. Built 120+ Azure Data Factory pipelines to extract, transform and load data from SAP, Salesforce and 50+ custom APIs into a medallion architecture of bronze, silver and gold layers (EPC-reported metric · 2019–2021 · engagement records). Configured incremental refresh patterns to handle daily ingestion of 2+ billion manufacturing telemetry records without impacting query performance (EPC-reported metric · 2019–2021 · engagement records).
Designed and built 50+ automated Power BI dashboards organized by division — manufacturing operations (production yield, OEE, defect rates), global sales performance (revenue by region, product line and channel), supply chain logistics (inventory levels, lead times, supplier scorecards) and executive summaries (cross-divisional P&L, market share trends) (EPC-reported metric · 2019–2021 · engagement records). Implemented advanced DAX measures for rolling averages, year-over-year comparisons and what-if scenario modeling. Configured DirectQuery connections to SAP for real-time financial data alongside imported historical datasets.
Deployed a comprehensive row-level security (RLS) framework supporting 15,000+ users across 200+ security roles, each scoped by geography, division and management level so users only accessed data relevant to their function (EPC-reported metric · 2019–2021 · engagement records). Integrated with Samsung's existing Azure Active Directory for SSO and conditional access policies. Established data certification workflows, usage monitoring via Power BI activity logs, and compliance audit trails for GDPR and PIPA requirements.
Configured Power BI Mobile for factory floor supervisors, field sales managers and executive leadership, with mobile-optimized layouts for tablets and smartphones and offline snapshot capabilities. Executed a region-by-region rollout starting with South Korea headquarters, then expanding to facilities in Vietnam, India, China, Brazil, the United States and European operations. Delivered 80+ training sessions across time zones and established a Power BI Center of Excellence with 30 internal champions before transitioning to a managed support model (EPC-reported metric · 2019–2021 · engagement records).
The contracted engagement is a separate record: EPC Group's 2021 SharePoint Server 2019 engagement with Samsung Semiconductor, Inc. is published in the Evidence Center as a Contracted evidence record, backed by countersigned Services Agreement excerpts and a vendor declaration form. That record documents the contracting parties, scope and dates; it does not document the Power BI outcomes on this page, which stand on EPC Group's engagement records alone. Read the Samsung Semiconductor evidence record.
The 8 months engagement (EPC-reported metric · 2019–2021 · engagement records) was structured as a phased rollout to minimize disruption to Samsung's ongoing operations while delivering incremental value at each milestone:
Custom Power BI solutions engineered for Samsung's global multi-division data environment
Real-time production yield, defect tracking, and OEE dashboards across semiconductor fabrication, mobile assembly, and display panel manufacturing facilities.
Revenue performance by region, product line, and sales channel. Market share trend analysis with what-if scenario modeling for pricing and promotion strategies.
End-to-end supply chain dashboards with real-time inventory levels, supplier scorecards, logistics tracking, and demand forecasting across 12 countries (EPC-reported metric · 2019–2021 · engagement records).
Optimized Power BI Mobile dashboards for factory floor supervisors and field sales managers with offline snapshot access and push notification alerts.
Enterprise-grade Power BI expertise backed by Microsoft consulting since 1997 and large-scale global deployments
EPC Group's deep expertise in row-level security, Azure AD integration, and multi-region compliance frameworks was critical for Samsung's global deployment spanning GDPR and PIPA jurisdictions.
With a track record of multi-country Power BI rollouts for Fortune 500 organizations, EPC Group brought proven methodologies for managing stakeholders, training programs, and change management across time zones.
EPC Group's certified expertise in connecting Power BI to SAP ERP systems via DirectQuery, combined with Azure Synapse data warehouse architecture, solved Samsung's most complex data integration challenges.
The team's advanced DAX optimization skills ensured sub-5-second load times even for dashboards querying billions of manufacturing telemetry records across Samsung's Azure Synapse backend (EPC-reported metric · 2019–2021 · engagement records).
Countersigned Services Agreement excerpts and a vendor declaration form
Enterprise self-service BI for a large analyst community
Enterprise analytics for policy performance and claims optimization
EPC Group brings enterprise Microsoft expertise to Power BI implementations for global organizations since 1997. From Azure Synapse architecture to row-level security for thousands of users, we deliver analytics platforms that scale.
Power BI is Microsoft's enterprise analytics platform that transforms raw data into interactive dashboards and reports. It enables data-driven decision-making across your organization with real-time insights, automated refresh, and role-based access control. EPC Group has delivered 1,500+ Power BI deployments.
Power BI consulting is scoped to the engagement: a focused dashboard project or an enterprise-wide analytics platform with governance frameworks. EPC Group provides detailed estimates after a free discovery session.
EPC Group delivers Power BI solutions across healthcare (HIPAA-compliant), financial services (SOC 2), government (FedRAMP/GCC), manufacturing, retail, education, energy, and professional services — all with industry-specific compliance and security configurations.
Timeline depends on complexity: a focused dashboard suite takes 4-8 weeks, a department-wide analytics rollout takes 8-16 weeks, and an enterprise platform with Fabric, governance, and training takes 4-6 months. EPC Group uses agile delivery with 2-week sprint cycles.
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