Power BI Premium implementation delivering real-time visibility across manufacturing, sales, and supply chain for 15,000+ users in 12 countries
Samsung Electronics is one of the world's largest technology companies, operating manufacturing facilities, sales offices, and R&D centers across 12 countries. With annual revenues exceeding $200 billion and product lines spanning semiconductors, consumer electronics, mobile devices, and display panels, Samsung generates enormous volumes of operational data every day.
Despite this wealth of data, Samsung's leadership lacked a unified view of enterprise performance. Disparate reporting tools across divisions created data silos that slowed decision-making and obscured cross-functional insights. EPC Group was engaged to architect and deploy an enterprise-wide Power BI Premium platform, consolidating analytics across manufacturing, sales, supply chain, and finance into a single, governed, real-time business intelligence ecosystem.
Samsung's global operations had evolved rapidly over two decades, resulting in a fragmented analytics landscape that could no longer support the speed and precision required for enterprise decision-making:
EPC Group designed and executed a phased Power BI Premium deployment backed by Azure Synapse Analytics, replacing Samsung's fragmented reporting ecosystem with a unified, governed analytics platform spanning all major divisions and geographies:
EPC Group conducted a comprehensive audit of Samsung's existing analytics infrastructure across all 12 countries. The team catalogued 300+ data sources including SAP ECC and S/4HANA instances, custom manufacturing execution systems (MES), Salesforce CRM, and proprietary supply chain APIs. This phase produced a detailed data architecture blueprint, identified 45 redundant reporting tools slated for decommission, and established the Power BI Premium P2 capacity sizing requirements.
Deployed a centralized Azure Synapse Analytics workspace as the backbone of Samsung's analytics platform. Built 120+ Azure Data Factory pipelines to extract, transform, and load data from SAP, Salesforce, and 50+ custom APIs. Implemented a medallion architecture (bronze, silver, gold layers) for progressive data refinement. Configured incremental refresh patterns to handle daily ingestion of 2+ billion manufacturing telemetry records without impacting query performance.
Designed and built 50+ automated Power BI dashboards organized by division: manufacturing operations (production yield, OEE, defect rates), global sales performance (revenue by region, product line, and channel), supply chain logistics (inventory levels, lead times, supplier scorecards), and executive summaries (cross-divisional P&L, market share trends). Implemented advanced DAX measures for rolling averages, year-over-year comparisons, and what-if scenario modeling. Configured DirectQuery connections to SAP for real-time financial data alongside imported historical datasets.
Deployed a comprehensive row-level security (RLS) framework supporting 15,000+ users across 200+ security roles. Each role was scoped by geography, division, and management level to ensure users only accessed data relevant to their function. Integrated with Samsung's existing Azure Active Directory for SSO and conditional access policies. Established data certification workflows, usage monitoring via Power BI activity logs, and compliance audit trails for GDPR and PIPA requirements.
Configured Power BI Mobile for factory floor supervisors, field sales managers, and executive leadership. Designed mobile-optimized dashboard layouts for tablets and smartphones with offline snapshot capabilities. Executed a region-by-region rollout starting with South Korea headquarters, then expanding to facilities in Vietnam, India, China, Brazil, the United States, and European operations. Delivered 80+ training sessions across time zones, established a Power BI Center of Excellence with 30 internal champions, and transitioned to a managed support model.
“EPC Group transformed how we consume data across our global operations. Before this engagement, our executives were making decisions based on month-old spreadsheets. Now, every division leader has real-time dashboards on their phone. The row-level security architecture alone solved a compliance challenge we had been struggling with for years. This is the kind of data-driven culture we needed to stay competitive at a global scale.”
The 8-month engagement was structured as a phased rollout to minimize disruption to Samsung's ongoing operations while delivering incremental value at each milestone:
Custom Power BI solutions engineered for Samsung's global multi-division data environment
Real-time production yield, defect tracking, and OEE dashboards across semiconductor fabrication, mobile assembly, and display panel manufacturing facilities.
Revenue performance by region, product line, and sales channel. Market share trend analysis with what-if scenario modeling for pricing and promotion strategies.
End-to-end supply chain dashboards with real-time inventory levels, supplier scorecards, logistics tracking, and demand forecasting across 12 countries.
Optimized Power BI Mobile dashboards for factory floor supervisors and field sales managers with offline snapshot access and push notification alerts.
Enterprise-grade Power BI expertise backed by 28+ years of Microsoft consulting and large-scale global deployments
EPC Group's deep expertise in row-level security, Azure AD integration, and multi-region compliance frameworks was critical for Samsung's global deployment spanning GDPR and PIPA jurisdictions.
With a track record of multi-country Power BI rollouts for Fortune 500 organizations, EPC Group brought proven methodologies for managing stakeholders, training programs, and change management across time zones.
EPC Group's certified expertise in connecting Power BI to SAP ERP systems via DirectQuery, combined with Azure Synapse data warehouse architecture, solved Samsung's most complex data integration challenges.
The team's advanced DAX optimization skills ensured sub-5-second load times even for dashboards querying billions of manufacturing telemetry records across Samsung's Azure Synapse backend.
Real-time Power BI dashboards across global Gigafactories
10,000+ analysts empowered with enterprise self-service BI
Enterprise analytics for policy performance and claims optimization
EPC Group brings 28+ years of enterprise Microsoft expertise to Power BI implementations for global organizations. From Azure Synapse architecture to row-level security for thousands of users, we deliver analytics platforms that scale.