The definitive 2026 enterprise comparison: content management, collaboration, search, governance, AI, and which knowledge management platform wins.
EPC Group — founded in 1997, headquartered in Houston, a Microsoft Solutions Partner holding all six solutions designations — publishes this guide..
SharePoint and Confluence are both enterprise knowledge management platforms — but they serve different use cases. SharePoint wins for document management, compliance, and Microsoft 365-integrated intranets. Confluence wins for engineering-team wikis and organizations built on the Atlassian stack (Jira, Bitbucket). This guide compares them head-to-head across content management, search, pricing, governance, and compliance for 2026. EPC Group's SharePoint consulting practice migrates Confluence knowledge bases into SharePoint and Microsoft 365 for the document-lifecycle and compliance cases this comparison names.
By Errin O'Connor, Founder & Chief AI Architect, EPC Group
Quick Answer: SharePoint excels in enterprise knowledge management, winning in 11 of 14 comparison categories. These categories include:
Confluence is recognized for its user-friendly wiki format, developer tools, and straightforward setup. It integrates seamlessly with Jira.
For organizations using Microsoft 365, SharePoint is available at no additional cost. SharePoint offers:
Confluence is best suited for Atlassian-focused development teams that need a lightweight wiki.
The decision between SharePoint and Confluence centers on platform scope and ecosystem alignment.
SharePoint is a comprehensive enterprise content management and intranet platform. It offers:
In contrast, Confluence is a specialized wiki and knowledge base. It is particularly effective for collaborative documentation, especially for software teams using Jira.
This comparison is based on experience in implementing SharePoint for enterprises since 1997. EPC Group has successfully deployed SharePoint for organizations with over 10,000 users. Our clients represent various sectors, including:
We have also evaluated Confluence in competitive assessments. Our goal is to present the facts that will help you choose the right platform for your organization.
SharePoint wins or ties in 11 of 14 categories. Confluence holds clear advantages in wiki simplicity, developer integration (Jira), and ease of initial setup.
| Category | SharePoint | Confluence |
|---|---|---|
| Content ManagementSharePoint | Full document management — versioning, check-out, metadata, content types, retention | Wiki-style pages — versioning, templates, labels, but no document lifecycle management |
| Knowledge Base / WikiConfluence | Modern pages with web parts, wiki-style editing, news posts, organizational news | Purpose-built wiki — spaces, page trees, templates, inline comments, macros |
| SearchSharePoint | Microsoft Search — unified across M365, AI-personalized, natural language, Copilot | Confluence search — platform-limited, Atlassian Intelligence for enhanced results |
| CollaborationSharePoint | Teams integration, real-time co-authoring (Office apps), @mentions, page comments | Inline editing, @mentions, comments, Jira integration, real-time co-editing |
| IntranetSharePoint | Full intranet platform — hub sites, department sites, company news, Viva Connections | Not designed as intranet — wiki/knowledge base focus only |
| Workflow AutomationSharePoint | Power Automate — 500+ connectors, approval flows, document routing, custom workflows | Limited automation — Confluence Automation rules, Jira workflow integration only |
| GovernanceSharePoint | Microsoft Purview — sensitivity labels, DLP, retention, eDiscovery, information barriers | Basic governance — space permissions, page restrictions, audit logs |
| SecuritySharePoint | Entra ID, Conditional Access, Purview labels, DLP, customer-managed keys, private link | SSO/SAML, IP allowlisting, encryption, SOC 2, data residency options |
| AI CapabilitiesSharePoint | Copilot page creation, document summarization, SharePoint Premium document intelligence | Atlassian Intelligence — summarization, writing assist, Jira insights |
| Developer IntegrationConfluence | Azure DevOps, GitHub, SharePoint Framework (SPFx), Power Apps, Power Automate | Jira (native), Bitbucket, Trello, Atlassian Marketplace (1,000+ apps) |
| Mobile ExperienceSharePoint | SharePoint mobile app, Teams mobile, OneDrive mobile — consistent M365 experience | Confluence mobile app — good wiki reading experience, limited editing |
| PricingSharePoint | Included in M365 E3/E5 — zero incremental cost for M365 organizations | $6.05-$11.55/user/month (Standard/Premium), Enterprise custom pricing |
| Ease of SetupConfluence | Moderate complexity — powerful but requires governance planning and site architecture | Simple setup — create a space, start writing pages, minimal configuration |
| ComplianceSharePoint | HIPAA, SOC 2, FedRAMP, GDPR, ISO 27001, 90+ certifications, records management | SOC 2, GDPR, HIPAA BAA (Enterprise), no FedRAMP, limited records management |
SharePoint wins in 11 categories, Confluence wins in 3. Score: SharePoint 11 — Confluence 3.
| Cost Component | SharePoint (M365) | Confluence Cloud |
|---|---|---|
| Base Platform | Included in M365 E3 ($36/user/mo) or E5 ($57/user/mo) | Standard: $6.05/user/mo, Premium: $11.55/user/mo |
| What You Get | SharePoint + Teams + OneDrive + Exchange + Office apps + more | Confluence knowledge base only |
| Storage | 1TB org + 10GB per user (OneDrive: 1TB/user) | 250GB (Standard), Unlimited (Premium) |
| Email + Chat | Included (Exchange + Teams) | Not included — separate purchase required |
| Workflow Automation | Power Automate included in M365 | Basic automation rules, Jira integration |
| AI / Copilot | Copilot add-on: $30/user/month | Atlassian Intelligence included in Premium+ |
| 1,000 Users Annual Cost | $0 incremental (already paying for M365) | $72,600/year (Standard) or $138,600/year (Premium) |
EPC Group Assessment: Most organizations using Microsoft 365 can access SharePoint at no extra cost. However, adding Confluence to M365 adds a vendor-priced annual subscription for 1,000 users. This expense is for a tool that replicates knowledge management functions.
The only time Confluence is a better choice is for:
SharePoint
Microsoft Search is unified across SharePoint, OneDrive, Teams, Outlook, and all M365 content. It uses AI to personalize results based on the organizational graph — surfacing content from colleagues, recent projects, and trending documents. Copilot takes search further by providing synthesized answers, not just links. Users can ask complex questions and receive answers drawn from across the entire M365 data estate.
Confluence
Confluence search is limited to content within Confluence spaces and Atlassian products. While Atlassian Intelligence enhances search within Confluence, it cannot search email, chat, files, or other enterprise systems. Organizations using Confluence alongside Microsoft 365 end up with two separate search silos — users must search in both places to find what they need.
SharePoint
SharePoint provides enterprise document management: version history with major/minor versions, check-out/check-in for controlled editing, metadata columns for classification, content types for document templates, retention policies for lifecycle management, and sensitivity labels for data protection. SharePoint Premium adds AI-powered document processing — automatic metadata extraction, document classification, and content assembly.
Confluence
Confluence is a page-based wiki, not a document management system. While pages have version history and you can attach files to pages, Confluence lacks: check-out/check-in, metadata-driven classification, content types, retention policies, and document lifecycle management. Organizations needing true document management alongside Confluence must add another system — typically SharePoint or a dedicated DMS.
SharePoint
SharePoint is the leading enterprise intranet platform. Hub sites create organizational navigation, department sites serve as team portals, news posts distribute company communications, and Viva Connections provides a personalized intranet experience in Teams. SharePoint intranet templates accelerate deployment, and modern pages with web parts create rich, branded experiences without coding.
Confluence
Confluence is not designed as an intranet platform. While some organizations repurpose Confluence spaces as a basic internal portal, it lacks: hub site architecture, company news distribution, branded intranet experiences, Viva Connections-style personalization, and employee communication tools. Organizations needing an intranet alongside Confluence must deploy a separate platform.
SharePoint
Power Automate integrates directly with SharePoint for document approval workflows, automated notifications, data collection from forms, and complex multi-step business processes across 500+ connected systems. SharePoint lists serve as lightweight databases for tracking, and Power Apps builds custom forms and applications on SharePoint data. This low-code/no-code platform empowers business users to automate processes without IT development.
Confluence
Confluence Automation provides rule-based triggers (page created, label added, comment posted) with actions within Confluence and Jira. While useful for wiki management tasks, Confluence automation cannot orchestrate workflows across non-Atlassian systems. Organizations needing cross-system automation must use third-party tools (Zapier, Workato) alongside Confluence — adding cost and complexity.
Recommended: SharePoint
HIPAA compliance requires sensitivity labels on documents, DLP policies preventing PHI sharing, retention policies for medical records, and audit trails for compliance. SharePoint with Purview provides all governance controls natively. Confluence HIPAA support is limited to BAA availability without the governance depth required for healthcare document management.
Recommended: SharePoint
SEC record retention requirements, SOC 2 compliance evidence, and information barriers between trading and advisory divisions. SharePoint records management, eDiscovery, and information barriers are purpose-built for financial services compliance requirements that Confluence cannot address.
Recommended: SharePoint
SharePoint is available in GCC and GCC High environments with FedRAMP-aligned consulting expertise work — a requirement for federal agencies and many state governments. Confluence has no FedRAMP-aligned consulting expertise work, effectively disqualifying it from government use cases with compliance mandates.
Recommended: Both (SharePoint + Confluence)
Many technology companies run SharePoint for company-wide intranet, document management, and HR processes — while development teams use Confluence for technical documentation alongside Jira. This hybrid approach leverages the strengths of each platform. EPC Group helps organizations integrate both platforms for optimal coverage.
Organizations transitioning from Confluence to SharePoint frequently lower their licensing costs and establish unified governance. EPC Group has supported enterprises with thousands of Confluence spaces during their migrations. The migration process includes these phases:
Inventory all Confluence spaces, pages, attachments, macros, and permissions. Identify active vs. stale content — most organizations find 40-60% of Confluence pages have not been viewed in 12+ months. Map Confluence spaces to SharePoint site architecture.
Design SharePoint hub site hierarchy, department sites, and team sites to replace Confluence spaces. Map Confluence page trees to SharePoint page structures. Define metadata taxonomy, content types, and navigation architecture.
Migrate Confluence pages to SharePoint modern pages. Convert Confluence macros to SharePoint web parts. Migrate attachments to SharePoint document libraries. Preserve page hierarchy, labels (as metadata), and version history where required.
Apply Microsoft Purview sensitivity labels, configure DLP policies, set retention policies for migrated content, and implement site-level permissions matching or improving Confluence space permissions.
Train content creators on SharePoint modern page editing, web parts, and news posts. Train all users on Microsoft Search for knowledge discovery. Provide Copilot training for AI-assisted content creation and search.
Run parallel operations for 30-60 days. Validate all content is accessible in SharePoint. Redirect Confluence URLs to SharePoint equivalents. Decommission Confluence licenses — saving $72,600-$138,600/year for 1,000 users.
SharePoint is the better choice for most enterprises, particularly those running Microsoft 365. SharePoint delivers a complete enterprise content management platform — document management, intranet sites, workflow automation (Power Automate), enterprise search (Microsoft Search), governance (Purview), and AI (Copilot) — all natively integrated with Teams, Outlook, OneDrive, and the entire M365 suite. Confluence is a strong wiki and knowledge base tool within the Atlassian ecosystem (Jira, Trello) but lacks document management, workflow automation, and enterprise governance capabilities. For organizations needing more than a wiki — document lifecycle management, compliance, intranet — SharePoint is significantly more capable.
SharePoint Online is included in every Microsoft 365 business and enterprise plan — there is no additional per-user cost for organizations already paying for M365. M365 E3 ($36/user/month) and E5 ($57/user/month) include SharePoint, Teams, OneDrive, Exchange, and all M365 apps. Confluence Cloud pricing: Free (up to 10 users), Standard ($6.05/user/month), Premium ($11.55/user/month), Enterprise (custom pricing). While Confluence standalone pricing appears lower, the comparison is misleading because SharePoint is bundled with email, chat, file storage, and productivity apps that Confluence organizations must purchase separately. For organizations already on M365, SharePoint has zero incremental cost.
Confluence can partially replace SharePoint as a wiki and knowledge base, but it cannot replace SharePoint full capability set. SharePoint provides: document management with versioning, check-out/check-in, metadata, and content types; intranet sites with modern page layouts and news; Power Automate workflow integration; Microsoft Purview governance and compliance; enterprise search across all M365 content; Power Apps custom forms and applications; and SharePoint Premium document intelligence. Confluence excels at collaborative wiki pages and is tightly integrated with Jira for software development teams. For knowledge base use cases specifically, Confluence is competitive. For enterprise content management, intranet, and compliance, SharePoint is in a different category.
SharePoint search is dramatically more powerful through Microsoft Search — a unified search experience that spans SharePoint, OneDrive, Teams, Outlook, and all M365 content. Microsoft Search uses AI to personalize results, understand natural language queries, and surface relevant content based on user context and organizational graph. Copilot further enhances search by allowing users to ask questions and get synthesized answers from across all M365 content. Confluence search is limited to Confluence content only (and Atlassian products with Atlassian Intelligence). For enterprise knowledge discovery across all content types, Microsoft Search is orders of magnitude more capable.
SharePoint collaboration is deeply integrated with Microsoft Teams — every Teams channel has a SharePoint site for file storage, co-authoring happens in real-time through Office apps (Word, Excel, PowerPoint), and conversations flow naturally between Teams chat and SharePoint pages. SharePoint pages support rich layouts, web parts, news posts, and embedded Power BI reports. Confluence collaboration centers on wiki-style page editing with inline comments, @mentions, and Jira ticket embedding. Confluence real-time co-editing is strong for wiki pages but lacks the breadth of Microsoft co-authoring across document types. For organizations using Teams as their collaboration hub, SharePoint is seamlessly integrated.
SharePoint is significantly better for regulated industries. Through Microsoft Purview, SharePoint provides: sensitivity labels for automatic document classification, data loss prevention (DLP) policies, retention policies and records management, eDiscovery for legal hold and compliance investigations, information barriers between departments, and compliance certifications including HIPAA, SOC 2, FedRAMP, GDPR, and 90+ others. Confluence offers SOC 2 Type II and GDPR compliance, with HIPAA BAA available on Enterprise plans. Confluence lacks records management, eDiscovery, sensitivity labels, and government cloud (FedRAMP) availability. For healthcare, financial services, and government, SharePoint compliance framework is essential.
Yes, Confluence has a strong advantage for software development teams using Jira. The Confluence-Jira integration allows embedding Jira issues, roadmaps, and sprint boards directly into Confluence pages — creating living documentation that stays synchronized with development work. Confluence page templates for product requirements, architecture decisions, and sprint retrospectives are widely adopted in engineering teams. However, SharePoint can integrate with Azure DevOps and GitHub, and many development teams use SharePoint alongside their dev tools for enterprise documentation, onboarding, and cross-functional collaboration. The choice depends on whether the organization is standardized on Atlassian or Microsoft.
SharePoint AI capabilities are dramatically ahead through Microsoft Copilot and SharePoint Premium. Copilot in SharePoint creates pages from natural language prompts, summarizes documents, answers questions from organizational knowledge, and generates content. SharePoint Premium (formerly Syntex) provides AI-powered document processing — automatic classification, metadata extraction from documents, content assembly from templates, and optical character recognition. Confluence offers Atlassian Intelligence for page summarization, writing assistance, and Jira integration insights. While useful, Atlassian Intelligence lacks the depth of Microsoft Copilot across the entire M365 ecosystem and SharePoint Premium document intelligence capabilities.
Enterprise SharePoint implementation, migration, and governance from EPC Group.
Read moreComplete guide to enterprise document management on SharePoint.
Read moreEnterprise SharePoint migration planning and execution for large organizations.
Read moreSchedule a free SharePoint assessment. EPC Group will evaluate your current knowledge management landscape, migration requirements, and governance needs to recommend the right architecture — with a detailed implementation roadmap.
SharePoint and Confluence are both enterprise knowledge management platforms, but they have different functions. SharePoint is strong in:
On the other hand, Confluence is ideal for:
This guide compares the two platforms in the following areas for 2026:
SharePoint and Confluence approach document management very differently.
SharePoint's deepest advantage over Confluence is Microsoft 365 integration.
Confluence integrates natively with Jira, Bitbucket, and Trello — the Atlassian ecosystem. Microsoft 365 connections require third-party marketplace apps.
Note: M365 E3 includes SharePoint, Teams, Exchange, OneDrive, and full Office desktop apps. Confluence Standard at $5.75/user/month covers only Confluence — other Atlassian tools are priced separately.
Migration involves exporting Confluence spaces and pages, mapping them to SharePoint sites and document libraries, migrating content and attachments, preserving permissions, and redirecting URLs.
For Microsoft 365 organizations, SharePoint has several important features. It offers:
On the other hand, Confluence is more suitable for engineering-focused organizations that prioritize Jira integration within the Atlassian stack.
Yes, SharePoint is suitable for most use cases. It effectively manages knowledge bases, documents, intranet sites, and team collaboration.
However, it does have a significant gap. SharePoint lacks Confluence's native Jira integration, which is important for development teams.
Organizations migrating from Confluence to SharePoint typically keep Jira for issue tracking and move knowledge management to SharePoint.
Yes, you can integrate using marketplace connectors and Power Automate flows. This integration is not native and requires some configuration.
SharePoint (via Microsoft Purview) provides native HIPAA, SOC 2, FedRAMP, GDPR, and CMMC compliance controls — sensitivity labels, DLP, retention labels, eDiscovery, and audit logging.
Confluence is SOC 2 certified and GDPR-compliant. However, it lacks FedRAMP certification. It also has no native retention labels and needs add-ons for HIPAA compliance.
For regulated industries, SharePoint is the better option.
Talk to a SharePoint architect about your knowledge management decision or Confluence migration project. Call (888) 381-9725 or request a 30-minute discovery call.
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