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EPC Group

Enterprise Microsoft consulting with 28+ years serving Fortune 500 companies.

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Back to Blog

Understanding Power Platform Tenant-Level Analytics

Errin O\'Connor
December 2025
8 min read

Power Platform tenant-level analytics gives administrators and governance teams a comprehensive view of how Power BI, Power Apps, Power Automate, and Power Virtual Agents are being used across the entire organization. For enterprises managing thousands of users, hundreds of environments, and thousands of flows and apps, tenant-level analytics is the control plane that prevents shadow IT, identifies adoption gaps, and optimizes license spend. EPC Group configures tenant-level analytics as a foundational component of every Power Platform Center of Excellence we deploy.

What Tenant-Level Analytics Includes

Tenant-level analytics is accessed through the Power Platform Admin Center and provides pre-built dashboards covering usage across all Power Platform products.

  • Power Apps analytics: App launches, unique users, app count by environment, top apps by usage, session duration, and error rates
  • Power Automate analytics: Flow runs, success/failure rates, top flows by execution count, connector usage, and environment-level flow inventory
  • Power BI analytics: Dataset refresh success rates, report views, workspace activity, and capacity utilization
  • Dataverse analytics: Storage consumption, API call volumes, plug-in execution statistics, and database capacity trends
  • Copilot Studio analytics: Bot sessions, resolution rates, escalation rates, and topic performance

Enabling Tenant-Level Analytics

Tenant-level analytics requires specific administrative configuration and may take up to 24-48 hours to populate after initial enablement.

  • Navigate to the Power Platform Admin Center at admin.powerplatform.microsoft.com
  • Go to Analytics > Power Apps / Power Automate and enable tenant-level analytics
  • You must have Global Administrator, Power Platform Administrator, or Dynamics 365 Administrator role
  • Data collection begins immediately but dashboards take 24-48 hours to populate
  • Historical data is available for the last 28 days (standard) or longer with the CoE Starter Kit
  • For Power BI-specific analytics, also enable the Admin Monitoring workspace in the Power BI Admin portal

Key Governance Insights from Tenant Analytics

The real value of tenant-level analytics is the governance intelligence it provides. Here are the critical questions it answers for enterprise administrators.

  • Shadow IT detection: Which users are creating Power Apps and flows in the default environment without governance approval?
  • License optimization: How many Power Apps Premium licenses are assigned but unused? How many flows use premium connectors?
  • Adoption tracking: Which departments have adopted Power Platform? Which are underutilizing their allocated licenses?
  • Environment sprawl: How many environments exist, who created them, and are data loss prevention (DLP) policies applied to each?
  • Connector risk: Which third-party connectors are in use, and do any violate organizational data policies?
  • Error patterns: Which flows are failing frequently, and are failures impacting business-critical processes?

The Center of Excellence (CoE) Starter Kit

Microsoft provides a free Center of Excellence Starter Kit that extends tenant-level analytics with deeper governance capabilities, automated compliance checks, and advanced reporting.

  • The CoE Starter Kit is a set of Power Apps, Power Automate flows, and Power BI dashboards
  • It inventories every app, flow, connector, and environment in your tenant with daily synchronization
  • Provides maker activity tracking: who is building what, how often, and with which connectors
  • Includes automated compliance flows that flag apps using blocked connectors or operating in unmanaged environments
  • Delivers executive-ready Power BI dashboards showing platform adoption, ROI, and governance health
  • Supports automated cleanup of orphaned apps, expired trial environments, and unused flows

Building Custom Analytics Beyond Built-In Dashboards

For organizations that need analytics beyond what the admin center provides, custom Power BI dashboards built on exported telemetry data deliver the deepest insights.

  • Export activity data via the Power Platform admin APIs and Power BI Activity Events API
  • Combine Power Platform telemetry with Azure AD user data for organizational unit-level analytics
  • Build cost allocation dashboards that distribute Power Platform costs to business units based on usage
  • Create executive scorecards that track digital transformation KPIs tied to Power Platform adoption
  • Implement predictive models that forecast capacity needs based on growth trends

Why EPC Group for Power Platform Governance

EPC Group has deployed Power Platform Centers of Excellence for enterprises with 10,000+ users. We configure tenant-level analytics, deploy the CoE Starter Kit, design custom governance dashboards, and establish the policies and processes that keep your Power Platform environment secure and cost-effective.

  • Full CoE Starter Kit deployment and customization
  • DLP policy design and enforcement across all environments
  • License optimization audits that identify waste and right-size allocations
  • Custom governance dashboards for executive stakeholders
  • Ongoing managed governance services with monthly health reports

Ready to Govern Your Power Platform at Scale?

Contact EPC Group to discuss tenant-level analytics and Power Platform governance for your organization.

Schedule a Governance AssessmentCall (888) 381-9725

Frequently Asked Questions

Is tenant-level analytics available with all Power Platform licenses?

Tenant-level analytics in the Power Platform Admin Center is available to all tenants with Power Platform licenses. However, the depth of data varies. The CoE Starter Kit requires a Dataverse environment (included with most Power Apps licenses) and Power Automate licenses for the governance flows. Power BI Premium or Premium Per User is recommended for the advanced analytics dashboards.

How does tenant-level analytics differ from environment-level analytics?

Environment-level analytics shows usage data for a single Power Platform environment. Tenant-level analytics aggregates data across all environments in the tenant, providing a holistic view of platform usage. For governance purposes, tenant-level analytics is essential because it reveals activity in unmanaged environments that environment-level views would miss.

Can I track which connectors are being used across the tenant?

Yes. The CoE Starter Kit inventories every connector used by every flow and app in the tenant. This is critical for DLP enforcement: you can identify apps using connectors that should be blocked (e.g., personal email, social media, or unapproved cloud storage) and take action before they create a data security incident.

How do I calculate ROI from Power Platform using tenant analytics?

Calculate ROI by combining usage data with estimated time savings. For each active flow, estimate the manual hours it replaces per week. For each active app, estimate the productivity gain over the previous process. The CoE Starter Kit includes a Business Value Calculator component that helps makers self-report the time savings of their solutions, creating a bottom-up ROI measurement framework.

How long does it take to deploy the CoE Starter Kit?

A basic CoE Starter Kit deployment takes 1-2 weeks including environment setup, solution import, flow configuration, and initial data synchronization. A full deployment with customized governance policies, custom Power BI dashboards, DLP policy design, and user communication planning typically takes 4-8 weeks. EPC Group provides both deployment options and includes knowledge transfer so your internal team can maintain the CoE independently.