Skip to main content

By Errin O'Connor, Founder & Chief AI Architect, EPC Group

EPC Group configures Microsoft Viva Connections to build a personalized employee experience inside Microsoft Teams. We design dashboards, customize news feeds, deploy Viva Insights for workplace analytics, and integrate Viva Learning with your existing LMS — all with an adoption strategy that drives actual usage.

Key Facts

  • Microsoft Viva is an employee experience platform built into Microsoft Teams.
  • Viva Connections is the intranet and communications hub within Viva.
  • EPC Group has 6,500+ SharePoint implementations — the foundation for Viva Connections.
  • Microsoft Solutions Partner with Modern Work and Data & AI designations.
  • Microsoft consulting since 1997. Founded 1997, headquartered Houston, TX.
HomeServicesViva Connections Consulting
Employee Engagement Platform

Microsoft Viva Connections Consulting Services

Transform your employee experience with Microsoft Viva Connections. Create a personalized gateway to your digital workplace that keeps every employee informed, engaged, and connected from anywhere.

Intranet Modernization
Personalized Dashboards
Mobile-First Experience
SharePoint Integration
Microsoft
Gold Partner
Fortune 500
Enterprise Clients
Since 1997
SharePoint Expertise
100K+
Users Connected
Our Services

Comprehensive Viva Connections Solutions

End-to-end consulting services to transform your employee experience with Microsoft Viva Connections.

Intranet Modernization

Transform Your Digital Workplace

Modernize your legacy SharePoint intranet into a dynamic, engaging Viva Connections experience. Consolidate disparate systems into a unified employee gateway that lives in Microsoft Teams.

SharePoint home site configuration
Navigation architecture design
Content migration strategy
Information architecture optimization
Branding and theming customization
Multi-language support setup

Dashboard Configuration

Personalized Employee Hubs

Design and configure personalized dashboards that surface the right tools, resources, and information for each employee role. Create targeted experiences for different audiences across your organization.

Adaptive card development
Role-based dashboard targeting
Third-party integrations
Quick action configurations
Power Platform connectors
Custom card development

Feed Customization

Curated Content Experiences

Configure and optimize the Viva Connections Feed to deliver relevant company news, announcements, and Yammer conversations. Ensure employees see content that matters to their role and location.

News publishing workflows
Audience targeting setup
Viva Engage integration
Video content optimization
Boosted content configuration
Analytics and reporting

Mobile Experience

Frontline & Remote Workers

Optimize Viva Connections for mobile-first employees including frontline workers, field staff, and remote teams. Ensure critical information and tools are accessible on any device.

Mobile app configuration
Offline access setup
Push notification strategy
Frontline worker scenarios
Touch-optimized dashboards
Device management integration
Platform Capabilities

Viva Connections Features We Implement

Leverage the full power of Viva Connections with our expert configuration and customization services.

Personalized Dashboards

Role-based dashboards surface the right tools, tasks, and information for each employee in Microsoft Teams.

Company News Feed

Aggregated feed of SharePoint news, Viva Engage posts, and Stream videos keeps employees informed.

Quick Actions

One-click access to common tasks like submitting time off, viewing paystubs, or accessing IT support.

Audience Targeting

Deliver targeted content and dashboards based on department, location, role, or custom attributes.

Mobile-First Design

Native mobile experience in the Teams app ensures frontline and remote workers stay connected.

Resource Links

Centralized access to frequently used applications, tools, and resources across your digital workplace.

Push Notifications

Targeted notifications for critical announcements, approvals, and time-sensitive information.

Multi-Language Support

Serve global workforces with content translation and localized experiences for different regions.

Employee Experience

Drive Engagement Across Your Organization

Viva Connections transforms how employees connect with your organization, resources, and each other.

40%
Reduction in tool switching

Unified Employee Gateway

Consolidate scattered intranets, portals, and tools into a single entry point within Microsoft Teams. Employees access everything they need without leaving their collaboration hub.

75%
Higher content engagement

Increased Engagement

Personalized content and easy access to resources boost employee engagement. Keep your workforce informed, connected, and aligned with organizational goals.

80%
Frontline adoption rate

Frontline Empowerment

Reach deskless and frontline workers who lack traditional PC access. Mobile-optimized dashboards and push notifications ensure no employee is left behind.

30%
Faster new hire ramp-up

Faster Onboarding

New employees find critical resources, training, and contacts instantly. Reduce time-to-productivity with a welcoming, organized digital workplace experience.

Use Cases

How Organizations Use Viva Connections

From corporate communications to frontline empowerment, Viva Connections serves diverse organizational needs.

Corporate Communications

Deliver executive messages, company news, and organizational updates to every employee through personalized feeds and targeted notifications.

HR & People Services

Centralize HR resources, benefits information, time-off requests, and employee self-service tools in one accessible location.

Frontline Workers

Empower deskless employees with mobile access to schedules, training, safety protocols, and team communications.

Onboarding Experience

Create welcoming onboarding journeys that help new hires find resources, meet colleagues, and get productive faster.

Global Workforce

Serve international teams with localized content, multi-language support, and region-specific resources.

Culture & Recognition

Showcase company culture, celebrate employee achievements, and foster belonging through community features.

SharePoint Integration

Built on Your SharePoint Foundation

Viva Connections builds on your current SharePoint Online investment. It uses your home site as the base for the employee experience.

It offers smooth integration with:

  • Microsoft Teams
  • Viva Engage
  • Third-party systems

SharePoint Online

Leverages your existing SharePoint home site as the foundation for Viva Connections.

Microsoft Teams

Native integration surfaces Viva Connections directly in the Teams app for all employees.

Viva Engage (Yammer)

Integrate community conversations and leadership communications into the employee feed.

Power Platform

Build custom dashboard cards with Power Apps and automate workflows with Power Automate.

Microsoft Stream

Surface corporate videos, training content, and town halls directly in the feed.

Third-Party Systems

Connect HR systems, ServiceNow, Workday, SAP, and other business applications.

Key Stats: Viva Connections Impact

2.5x
Higher Engagement
25min
Time Saved Daily
90%
Adoption Rate
25+
Years Experience

Ready to transform your employee experience with Viva Connections?

Get a Demo
Implementation Methodology

Proven Approach to Viva Connections Success

Our structured methodology ensures successful deployments that drive adoption and deliver measurable business value.

01

Discovery & Strategy

Assess your current intranet landscape, employee personas, and content strategy. Define success metrics and create a roadmap for Viva Connections deployment.

Intranet assessment report
Employee persona mapping
Content audit and strategy
Success metrics definition
02

Design & Architecture

Design the Viva Connections experience including home site structure, dashboard layouts, navigation, and branding aligned with your corporate identity.

Home site architecture
Dashboard wireframes
Navigation design
Brand guidelines integration
03

Build & Configure

Configure SharePoint home site, build dashboard cards, set up audience targeting, and integrate third-party systems. Deploy to pilot groups for validation.

SharePoint home site deployment
Custom card development
System integrations
Pilot deployment
04

Launch & Adoption

Execute organization-wide rollout with comprehensive change management, training programs, and champion networks to drive adoption.

Launch communications
Training programs
Champion network activation
Adoption monitoring
05

Optimize & Evolve

Continuously improve the Viva Connections experience based on analytics, user feedback, and evolving business needs. Quarterly reviews ensure ongoing value.

Usage analytics dashboards
Continuous improvement roadmap
Feature expansion planning
Quarterly business reviews
Why EPC Group

Your Trusted Viva Connections Partner

With SharePoint Since 1997 and Microsoft 365 expertise, EPC Group delivers successful Viva Connections implementations for enterprise organizations.

Microsoft Solutions Partner (former Gold Partner, 2000–2022)

Certified expertise with direct access to Microsoft product teams for complex implementations.

Enterprise Experience

Proven success deploying Viva Connections for Fortune 500 organizations with 100K+ employees.

Compliance Expertise

Deep knowledge of HIPAA, GDPR, SOC 2, and FedRAMP requirements for regulated industries.

Holistic Approach

We integrate Viva Connections with your broader SharePoint and Microsoft 365 digital workplace strategy.

Ready to Transform Your Employee Experience?

Schedule a free consultation with our Viva Connections experts and discover how to create a personalized, engaging digital workplace for every employee.

Response within 24 hours. No obligation.

Frequently Asked Questions

What is Microsoft Viva and how does it benefit organizations?

Microsoft Viva is an employee experience platform integrated into Microsoft Teams covering Viva Connections (company communications), Viva Insights (workplace analytics), Viva Learning (training), Viva Topics (knowledge management), and Viva Engage (community). It improves engagement, productivity, and retention.

How does EPC Group help with Microsoft Viva deployment?

EPC Group provides Viva strategy, deployment, customization, and adoption services. We configure Viva Connections dashboards, set up Viva Insights for manager and leader reporting, integrate Viva Learning with existing LMS platforms, and deploy Viva Topics for AI-powered knowledge discovery.

How much does a Microsoft Viva implementation cost?

Viva implementations range from $25K-$100K. A single module (e.g., Connections or Insights) costs $25K-$40K. A multi-module enterprise rollout costs $75K-$100K. Viva is included in Microsoft 365 E3/E5 licenses, so the primary cost is consulting and customization.

Microsoft Viva Connections Consulting

EPC Group configures Microsoft Viva Connections to create a personalized employee experience within Microsoft Teams. We focus on several key areas:

  • Designing dashboards
  • Customizing news feeds
  • Deploying Viva Insights for workplace analytics
  • Integrating Viva Learning with your existing LMS

All of this is supported by an adoption strategy that encourages real usage.

Key facts

  • Microsoft Viva is an employee experience platform built into Microsoft Teams.
  • Viva Connections is the intranet and communications hub within Viva.
  • EPC Group has 6,500+ SharePoint implementations — the foundation for Viva Connections.
  • Microsoft Solutions Partner with Modern Work and Data & AI designations.
  • Microsoft consulting since 1997. Founded 1997, headquartered Houston, TX.

What is Microsoft Viva?

Microsoft Viva is an employee experience platform built inside Microsoft Teams. It covers five modules, each serving a different need.

  • Viva Connections — company news, announcements, and intranet hub.
  • Viva Insights — workplace analytics for individuals, managers, and leaders.
  • Viva Learning — training and learning content inside Teams.
  • Viva Topics — AI-powered knowledge discovery and expertise mapping.
  • Viva Engage — employee communities and social connection (built on Yammer).

What EPC Group delivers

EPC Group configures the entire Viva suite. We begin with Viva Connections, the main intranet for most employees. After that, we add analytics and learning features that fit your specific needs.

  • Viva Connections dashboards — custom dashboard cards for news, tasks, HR links, and tools.
  • Viva Insights setup — manager and leader reporting on meeting patterns, focus time, and wellbeing.
  • Viva Learning integration — connect your existing LMS (LinkedIn Learning, SAP, Cornerstone) to Teams.
  • Viva Topics deployment — AI-powered topic cards surfacing subject matter experts and knowledge.
  • Adoption strategy — communication plans, launch campaigns, and usage measurement.

Viva Connections setup process

Viva Connections requires a SharePoint home site as its foundation. EPC Group handles the full setup from SharePoint home site configuration through dashboard card deployment.

  • Step 1 — SharePoint home site: designate or build a modern SharePoint site as the Viva Connections home site in the SharePoint admin center.
  • Step 2 — Global navigation: configure the megamenu navigation so employees see the right links in the Connections hub.
  • Step 3 — Dashboard cards: build adaptive card extensions (ACEs) for HR portals, IT helpdesk, task lists, and announcements.
  • Step 4 — News feed: configure news sources and target news to specific audiences using SharePoint audience targeting.
  • Step 5 — Teams app deployment: publish the Viva Connections app to the Teams app bar for all employees via Teams admin center policies.

Why SharePoint expertise matters for Viva

Viva Connections runs on SharePoint. Its performance, permissions, and content quality all depend on how well your SharePoint environment is configured.

EPC Group has successfully completed over 6,500 SharePoint implementations. We understand the unique challenges that can arise, including:

  • Audience targeting
  • Megamenu depth limits
  • Multilingual hub setup
  • Permission inheritance models that influence what employees see in their Connections dashboard
  • 6,500+ SharePoint implementations completed.
  • Microsoft Solutions Partner — Modern Work designation.
  • Errin O'Connor was on the original SharePoint Beta Team (Project Tahoe).
  • FedRAMP-aligned SharePoint experience for government clients.

Frequently asked questions

What is Viva Connections?

Viva Connections is the intranet hub integrated with Microsoft Teams. It provides access to:

  • Company news
  • Announcements
  • Dashboard cards (HR links, IT helpdesk, tasks)
  • Personalized content

All of this is available within the Teams interface that employees use every day.

Does Viva Connections replace SharePoint?

No. Viva Connections operates on SharePoint. It utilizes a SharePoint home site as its backend. SharePoint handles the content, permissions, and pages.

Viva Connections is the Teams-native interface that delivers this content to employees.

What license is required for Viva Connections?

Viva Connections is part of Microsoft 365 F1, F3, E1, E3, and E5 plans. There is no extra license fee for the basic experience.

However, to access full Viva suite features, you need Microsoft Viva suite licensing. These features include:

  • Insights analytics
  • Learning content
  • Topics AI

How long does a Viva Connections deployment take?

A standard Viva Connections deployment, which includes the home site, dashboard cards, and Teams publish, takes about 4 to 8 weeks.

A full Viva suite deployment, featuring Insights, Learning LMS integration, and adoption programs, typically runs for 3 to 5 months.

Can Viva Connections work for frontline workers?

Yes, Viva Connections supports Microsoft 365 F1 and F3 licenses, which are designed for frontline workers. It offers several features that enhance accessibility and usability:

  • Dashboard cards can display shift schedules (Viva Connections + Shifts).
  • Safety forms can be created using Power Apps.
  • Task assignments are easily accessible from a mobile device.

How do you measure success for Viva Connections?

EPC Group monitors adoption using various tools. We analyze Teams app usage reports, SharePoint analytics, and Viva Insights engagement signals.

Our approach includes:

  • Tracking page views and unique viewers in SharePoint
  • Setting baseline metrics at launch
  • Providing monthly reports for the first 90 days

Deploy Viva Connections for your workforce

Talk to an EPC Group Modern Work architect about your Viva deployment. Call (888) 381-9725 or request a 30-minute discovery call.

AI assistant — not human