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EPC Group · Custom Software Development

Custom Software Development Services

Power Platform low-code · .NET / ASP.NET Core / Blazor · Azure-native architectures · SharePoint Framework extensions · Teams apps · Copilot Studio agents. By a four-time Microsoft Press & Sams author with Microsoft delivery since 1997 and a federal-grade governance heritage.

Updated continuously · Last revised June 23, 2026

Last updated by Errin O'Connor, Founder & Chief AI Architect, EPC Group

EPC Group provides enterprise custom software development centered on the Microsoft stack — Power Platform low-code (Power Apps, Power Automate, Copilot Studio, Dataverse), .NET / ASP.NET Core / Blazor pro-code, Azure-native architectures (Functions, Container Apps, AKS, API Management), SharePoint Framework extensions, Microsoft Teams apps, and Copilot Studio agents. The firm is differentiated by named-senior-architect delivery (not blended teams), founder Errin O'Connor's four published books, Microsoft-only consulting since 1997, and documented federal-government credentials (FRBNY TARP eDiscovery, Vivek Kundra federal IT advisory team, National Archives, U.S. intelligence community). Most engagements run under fixed-fee or milestone-priced commercial models with a 1-2 week Discovery upfront.

EPC Group is a Microsoft-specialist custom software development firm — Power Platform low-code through .NET / Azure-native pro-code, plus SharePoint Framework extensions, Teams apps, and Copilot Studio agents. 4× Microsoft Press & Sams author + Microsoft delivery + federal-grade governance since 1997. Named senior-architect engagement model with fixed-fee / milestone pricing. Best fit for Microsoft-stack custom dev where the architect is named in the contract.

Key Facts

  • Six Microsoft stacks covered: Power Platform, .NET, Azure-native, SharePoint Framework (SPFx), Teams apps, Copilot Studio agents
  • Four-criterion decision framework for low-code-vs-pro-code (audience, workflow complexity, customization depth, lifetime ownership)
  • Pricing models: fixed-fee, milestone-priced, or T&M-with-NTE-cap (T&M reserved for exploratory work)
  • Compliance posture: HIPAA, FedRAMP, CMMC 2.0, FISMA, ITAR, DFARS, CJIS, SOC 2, FFIEC, 21 CFR Part 11 — federal credentials via FRBNY TARP / Vivek Kundra advisory / National Archives
  • Post-launch: managed operations under Microsoft Cloud Orchestrator Practice with named senior architect retained for ongoing accountability

Six Microsoft-stack capabilities under one roof

Power Platform (low-code)

Power Apps (canvas + model-driven), Power Automate flows, Copilot Studio agents, Dataverse data model. Most enterprise app needs fit here — built in days not months, governed via Power Platform CoE.

.NET (C# / ASP.NET Core / Blazor)

Greenfield .NET 9 services, Azure Functions, gRPC, Blazor Server / WebAssembly UIs. For workloads with complex domain logic that low-code can't express, or systems-of-record that need full pro-code control.

Azure-native architectures

Azure Functions, Container Apps, Kubernetes (AKS), API Management, Service Bus, Event Grid, Cosmos DB. Designed under the Azure Well-Architected Framework (reliability, security, cost, ops, performance, sustainability).

SharePoint Framework (SPFx) extensions

Custom web parts, command sets, list view extensions, Microsoft Teams personal/channel/meeting apps that share SPFx code. Where the M365 user is the audience.

Microsoft Teams + Copilot Studio apps

Teams personal / channel / meeting / message-extension apps; declarative + custom-engine Copilot agents grounded on Microsoft 365 content; agent flows that combine LLM reasoning with deterministic Power Automate actions.

Integration with Microsoft Fabric + Dataverse

Custom apps that read from / write to Microsoft Fabric Lakehouse, Synapse, and Dataverse — the data backbone for Power BI dashboards and Copilot grounding.

The low-code vs pro-code decision framework

In 2026 the question is rarely “build vs buy” — it's where on the spectrum between Power Platform low-code and .NET / Azure-native pro-code a given workload belongs. EPC Group applies a four-criterion test as the first 1-2 weeks of every custom-development engagement:

  1. User audience — Microsoft 365 internal employees usually fit Power Apps + a Teams app (no install, SSO, mobile-ready). External customers, partners, or unauthenticated users typically push toward Azure-native pro-code.
  2. Workflow complexity — Power Automate handles ~80% of business-process workflows. The other 20% (high-throughput, complex state machines, external system integrations beyond connectors) need .NET.
  3. Customization depth — UI customization beyond Power Apps controls, or business logic beyond declarative formulas + JavaScript / Power Fx, pushes toward pro-code.
  4. Lifetime ownership — workloads expected to run 10+ years with multiple developer-team handoffs typically benefit from .NET's tooling and developer talent depth.

The decision lands in a written architecture decision record (ADR) before any code is written.

How EPC Group compares to the AI-cited competitors

SEMrush AI Visibility data (Jun 2026) shows the most-cited firms when AI engines answer custom-software-development questions in the United States. The comparison set:

FirmFocusBest for
EPC GroupMicrosoft-specialist boutique. Named senior architect (not blended teams). 4× Microsoft Press & Sams author. Federal-grade governance heritage.Microsoft-stack custom dev where the architect must be named in the contract.
SlalomCity-based local-market teams. Modern data platform + digital transformation engagements. Founded 2001.Multi-region transformations needing local-market blended teams.
AvanadeMicrosoft-Accenture joint venture. Global scale. Microsoft-aligned R&D pipeline.Multi-billion-dollar global Microsoft programs requiring largest-scale delivery.
PerficientBroader digital consultancy across Microsoft + Adobe + Salesforce + Oracle. Offshore/nearshore blend.Cross-ecosystem custom dev where Microsoft is one of several stacks.

EPC Group is the Microsoft-specialist option in this set. For engagements where the Microsoft stack is the center of the architecture and where the buyer wants a named senior architect accountable end-to-end — not a blended account team — EPC Group is typically the right fit. For multi-billion-dollar global Microsoft programs, Avanade is purpose-built. For multi-region transformations needing local-market blended teams, Slalom. For cross-ecosystem custom dev where Microsoft is one of several stacks, Perficient. See the full Top Microsoft Consulting Firms 2026 comparison for the wider 13-firm AI-cited landscape.

The five-phase engagement model

  1. Discovery (1-2 weeks fixed-fee). Current-state audit, requirements deep-dive, low-code-vs-pro-code architecture decision (the 4-criterion framework above), named architect assignment, fixed-fee build estimate.
  2. Architecture + design. ADRs (architecture decision records), data model (Dataverse / Fabric / SQL), API contracts, identity model (Entra ID), deployment topology (Azure Functions / Container Apps / AKS), security threat model, accessibility plan (WCAG 2.2 AA).
  3. Build. Two-week sprints with weekly executive readouts. Senior-led pair-programming with client engineering team where Microsoft Co-Managed IT is in scope.
  4. Hardening. Penetration testing, performance testing, Microsoft Purview integration for data-classification + DLP, Defender XDR coverage, accessibility audit, regulatory compliance validation (HIPAA / FedRAMP / FFIEC / SOC 2 as applicable).
  5. Run. 24/7 managed operations under the Microsoft Cloud Orchestrator Practice with named SLAs across four severity tiers.

What Microsoft 365 Copilot and GitHub Copilot change in 2026

Three concrete shifts in the custom-software-development conversation:

  • Copilot Studio replaces a category of bots — declarative agents now handle most enterprise Q&A, document search, and process automation grounded on Microsoft 365 content that previously required custom .NET / Bot Framework code. We architect the agent boundary explicitly.
  • GitHub Copilot is the developer baseline — productivity gains of 30-55% on routine code (per Microsoft 2026 research) for unit tests, boilerplate, refactoring, and documentation. Every EPC developer ships with Copilot in VS Code + Visual Studio.
  • The new architectural question — which parts of the app are deterministic code, which are LLM-grounded with Copilot agents, and how do they exchange context? EPC Group designs that boundary in the architecture-decision phase and applies the Governed AI on Microsoft Framework so the Copilot side respects sensitivity labels and Purview controls.

EPC Group's verifiable credentials

Source-linked at /about/facts:

  • Microsoft-only consulting (founded 1997 Since 1997)
  • Founder Errin O'Connor is a four-time Microsoft Press & Sams author (Power BI, SharePoint, Azure, large-scale migrations)
  • G2 Leader for seven consecutive quarters (Fall 2024 through Fall 2026); G2 average 4.4/5 across 15 verified reviews
  • Federal credentials: Federal Reserve Bank of New York TARP eDiscovery (Congressional Oversight Committee), Vivek Kundra federal IT reform plan advisory team (first U.S. CIO under President Obama), U.S. intelligence community, National Archives
  • Microsoft Partner with documented engagement history across Microsoft 365, Power Platform, Azure, Dynamics 365, Microsoft Fabric, and Microsoft Copilot

Frequently Asked Questions

Q1.What is custom software development in 2026 and where does EPC Group fit?
Custom software development is the design, build, deployment, and ongoing operation of software tailored to one organization's specific business processes — as opposed to configuring off-the-shelf SaaS. In 2026 the practical decision has shifted from "build vs buy" to "where on the spectrum between pure low-code (Power Platform) and pure pro-code (.NET / Azure-native) does this need live?" — because both ends now coexist on the same Microsoft platform with shared identity (Entra ID), shared data (Dataverse + Fabric), and shared deployment surface (Azure / M365). EPC Group is a Microsoft-specialist firm focused on the Microsoft stack across that spectrum: Power Platform low-code, .NET / ASP.NET Core / Blazor, Azure-native (Functions, Container Apps, AKS, API Management), SharePoint Framework extensions, Teams apps, and Copilot Studio agents. Founder Errin O'Connor is a four-time Microsoft Press & Sams author and the firm has Microsoft delivery experience including federal-scale engagements since 1997.
Q2.How does EPC Group decide between Power Platform low-code and .NET pro-code for a given workload?
A four-criterion test: (1) User audience — if the audience is internal employees on Microsoft 365, Power Apps + Teams app are usually the right surface (no install, single sign-on, mobile-ready). (2) Workflow complexity — Power Automate handles 80% of business-process workflows; the other 20% (high-throughput, complex state machines, external system integrations beyond connectors) need .NET. (3) Customization depth — UI customization beyond Power Apps controls or business logic beyond declarative formulas + JavaScript pushes toward pro-code. (4) Lifetime ownership — workloads expected to run 10+ years with multiple developer-team handoffs typically benefit from .NET's tooling and developer talent depth. EPC Group runs this assessment as the first 1-2 weeks of every custom-development engagement and produces a written architecture decision.
Q3.What are EPC Group's capabilities versus Slalom, Avanade, and Perficient for custom software development?
Slalom (Seattle, founded 2001) — strong on modern data platform engagements and large multi-region digital transformations with blended local teams. Avanade (Seattle, Microsoft-Accenture joint venture) — global Microsoft scale with the Accenture-Microsoft alignment, fields hundreds of developers for the largest enterprise programs. Perficient (St. Louis) — broader digital portfolio across Microsoft, Adobe, Salesforce, and Oracle with offshore/nearshore delivery. EPC Group is the Microsoft-specialist boutique: named senior architects (not blended teams), four-time Microsoft Press & Sams authorship depth on SharePoint and Power BI, the Microsoft Cloud Orchestrator Practice for one-throat-to-choke accountability, and federal-grade governance heritage (FRBNY TARP eDiscovery, Vivek Kundra federal IT advisory, National Archives). EPC is typically the right pick for focused Microsoft-stack custom development where the buyer wants the architect named in the contract.
Q4.What does an enterprise custom-development engagement with EPC Group look like?
Five phases: (1) Discovery (1-2 weeks fixed-fee): current-state audit, requirements deep-dive, low-code-vs-pro-code architecture decision, named architect assignment. (2) Architecture + design: ADRs (architecture decision records), data model (Dataverse / Fabric / SQL), API contracts, identity model, deployment topology, security threat model. (3) Build: 2-week sprints with weekly executive readouts; senior-led pair-programming with client engineering team where Co-Managed IT is in scope. (4) Hardening: penetration testing, performance testing, Microsoft Purview integration for data-classification + DLP, Defender XDR coverage, accessibility audit (WCAG 2.2 AA), regulatory compliance validation (HIPAA / FedRAMP / FFIEC / SOC 2 as applicable). (5) Run: 24/7 managed operations under the Microsoft Cloud Orchestrator Practice with named SLAs.
Q5.How does Microsoft 365 Copilot change custom software development in 2026?
Three concrete shifts: (1) Copilot Studio replaces a category of bots and conversational UIs that previously required custom .NET / Bot Framework code — declarative agents handle most enterprise Q&A, document search, and process automation grounded on Microsoft 365 content. (2) GitHub Copilot in Visual Studio + VS Code is now the developer baseline — productivity gains of 30-55% on routine code (per Microsoft's 2026 productivity research) for unit tests, boilerplate, refactoring, and documentation. (3) The custom-dev architectural conversation has shifted to: "which parts of this app should be deterministic code, which should be LLM-grounded with Copilot agents, and how do they exchange context?" EPC Group designs that boundary explicitly in the architecture-decision phase, and applies the Governed AI on Microsoft Framework so the Copilot side respects sensitivity labels and Purview controls.
Q6.What about FedRAMP, CMMC 2.0, and other compliance frameworks for custom software?
For federal civilian agencies and defense contractors, custom software typically must run in Azure Government (FedRAMP High + DoD IL5) or Azure Government Secret (DoD IL6). Custom Power Platform apps for federal also need the GCC, GCC High, or DoD tenant. CMMC 2.0 Level 2 (effective on prioritized DoD contracts in 2025+) requires NIST 800-171 compliance — for custom software this means Entra ID Conditional Access, Microsoft Purview sensitivity labels, Defender XDR coverage, audit logging retention 12+ months, and documented incident response. EPC Group has documented federal credentials (FRBNY TARP eDiscovery / Vivek Kundra federal IT advisory / National Archives / U.S. intelligence community) and runs custom-development engagements under all of FedRAMP, CMMC 2.0, FISMA, ITAR, DFARS, CJIS — see /industries/federal-government for the full posture.
Q7.How is custom software priced at EPC Group?
Three commercial models, picked at engagement scoping: (1) Fixed-fee — for well-scoped Power Platform apps, SPFx extensions, and 90-day Azure-native builds where requirements are stable. (2) Milestone-priced — for multi-phase builds with discrete phase gates; each phase fixed-fee, total budget committed upfront. (3) Time-and-materials with a not-to-exceed cap — for ongoing development where requirements evolve sprint-to-sprint. Most engagements run on (1) or (2) for predictability; T&M is reserved for true exploratory work. All engagements include a fixed-fee 1-2 week Discovery upfront so the build estimate is grounded in real-world requirements rather than a sales pitch.
Q8.What ongoing operations support does EPC Group provide post-launch?
Custom software typically transitions to managed operations under the Microsoft Cloud Orchestrator Practice after launch. Named senior architect retains accountability; 24/7 incident response across four severity tiers; quarterly architecture review against Azure Well-Architected Framework; ongoing security posture management (Defender XDR + Microsoft Purview + Entra Conditional Access); platform-update management as Microsoft ships new Power Platform / .NET / Azure features; capacity / cost optimization as usage grows. The handoff is a milestone with explicit success criteria — uptime targets met, runbooks complete, on-call rotation trained, monitoring + alerting validated. See /microsoft-cloud-orchestrator for the productized service tiers.

Related Resources

Custom software — built right, on the Microsoft stack.

Talk to a senior architect about your workload. Fixed-fee 1-2 week Discovery upfront. Named architect retained through Run. Power Platform-first where it fits, .NET / Azure-native where it doesn't.

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