Microsoft 365
Microsoft FastTrack is a $0-cost benefit hidden inside every Microsoft 365 license — and most enterprises never activate it. How to combine FastTrack co-sell with a Microsoft Solutions Partner like EPC Group to compress timelines and reduce risk.
Microsoft FastTrack is the most underused asset in the Microsoft buyer playbook. Every Microsoft 365 license includes FastTrack benefits at no additional cost — onboarding assistance, deployment guidance, change-management resources, and direct access to Microsoft engineers — yet most enterprises never activate it. The reason is simple: FastTrack is a guidance program, not an implementation program. It cannot replace a Microsoft Solutions Partner like EPC Group, but combined with one it compresses timelines by 30-40% and reduces deployment risk significantly. This guide documents the FastTrack + Microsoft Solutions Partner co-sell motion: (1) Activate FastTrack at license purchase by emailing fasttrack@microsoft.com with your tenant ID and the workloads you plan to deploy; FastTrack assigns a Microsoft engineer for the duration. (2) Engage a Microsoft Solutions Partner (EPC Group holds 6 designations: Modern Work, Data and AI, Infrastructure, Digital and App Innovation, Business Applications, Security) to lead the implementation; Microsoft and the partner work in parallel — Microsoft on the platform side (tenant readiness, license activation, support escalations), partner on the architecture and rollout (governance, security baseline, change management, training, custom development). (3) Use FastTrack for unstuck moments: when an unexpected platform issue blocks deployment, the FastTrack engineer escalates to product engineering at Microsoft within 24 hours — a path no partner can match alone. (4) Document outcomes for FastTrack quarterly reviews; FastTrack engineers report progress to Microsoft account teams, which influences renewal terms and Copilot capacity allocations. EPC Group has run 47 FastTrack co-sell engagements in the last 24 months. Documented patterns: average 11.4 weeks faster than partner-only delivery, 60% reduction in Microsoft support ticket open time, and Microsoft account-team visibility on every milestone (which translates directly into co-sell pipeline credit and renewal advocacy). For Houston, Dallas, Austin, NYC, Chicago, LA enterprises evaluating M365 Copilot, Fabric, or Azure migrations, the right approach is rarely partner-only or FastTrack-only — it is the co-sell motion. Email contact@epcgroup.net for a 30-minute Microsoft FastTrack readiness review.
CEO & Chief AI Architect
Microsoft Press bestselling author with 29 years of enterprise consulting experience.
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