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Why Choose Us

Why Organizations Recognize EPC Group's Consulting Services as the Industry Leader
EPC Group wrote the book on SharePoint & Power BI
Microsoft Partner for 25+ Years
Over 4 million Office 365 users successfully migrated
200+ years combined senior team migration experience
Expertise migrating to Office 365 in every vertical
EPC Group's Chief Architect Errin O'Connor was on the original SharePoint and
Office 365 Beta teams

Are you frustated with your current IT situation?

Looking for a reliable, and affordable IT partner you can trust?

IT Support Services

IT Audits & Assessments • Cloud Hosting • vCIO • Vendor Management • Data Recovery • Hosted Email • Emergency IT Support • Managed IT Virus • Cloud backup • Flat Rate IT Support • Office 365

  • 24/7 Help Desk
  • IT Consulting
  • Managed IT Services
  • Disaster Recovery
  • Cybers Security & Compilance

Houston’s Leading IT Services & IT Support Provider - Why Partner with EPC Group?

Our team of IT support experts in Houston are working hard to empower businesses across the state of Texas and beyond. With office locations in Houston, Dallas, Austin and San Antonio we take pride in the fact that we are empowering our clients to focus on innovation and strategy, while we focus both on their support needs and IT services.

Our unique approach of combining fast-response help desk support plus proactive IT management and strategic guidance has proven to be the best formula for Houston’s small to medium-sized businesses to enhance profits, increase efficiency, savings and grow a competitive advantage.

Our IT services team of consultants and technicians offer a range of client-oriented IT support services ranging from consultation to design, support and training. With 24/7/365 assistance and the knowledge that we’re skilled, certified and well-connected, you can rest assured that EPC Group is your company’s answer to more streamlined business IT.

  • Our team of 200+ IT support experts offers 24/7 support for more than 30 technologies
  • Reduce costs by 40% while increasing reliability
  • Enterprise-wide support & continuous monitoring services customized to your business
  • Reduce business risk and smoothly handle surge capacity
  • Flexible resource pool provides skillsets you need to control development costs

Reduce business risk by having complete IT coverage and continuous support, delivered for a predictable flat-rate fixed monthly cost!

Additional Benefits:

  •  Empower your existing IT team to focus on innovation & strategy within your organization.
  • Experience peace of mind with the confidence of knowing that your IT needs are covered
  • Cloud Design and Deployment
  • Infrastructure Support
  • Solution as a Service
  • Application Services
  • Advisory Services
  • IT Support Services
  • Monitoring
  • Consulting Services
  • Architectual Design

Harris County IT Services and IT Support

EPC Group delivers Managed IT Services that leverage cloud, on-premise and hybrid deployment architecture. Our “from the trenches” expertise and unique set of services allows for monitoring, support, and management of:

  • SharePoint (Both on-premises and SharePoint Online)
  • Office 365 (Including Skype for Business, SharePoint Online, Exchange, Dynamics CRM, Project Online, and Microsoft Teams including Microsoft Teams Video \ Voice)
  • Project Server \ Project Online (Both on-premise and Microsoft 365 based Project Online)
  • Custom Applications (.NET custom applications, legacy applications, websites, mobile applications, etc.)
  • SQL Server (SQL Server 2008, SQL Server 2012, SQL Server 20014, SQL Server 2016, SQL Server 2019) both on-premises and cloud-based
  • Microsoft Exchange Implementation and Support (Both on-premises and Exchange Online)
  • Microsoft Teams (Microsoft Teams Video Integration Configuration, Teams Voice)
  • Infrastructure – Azure & On-Premise (Azure, VMWare, Virtualization, SAN, AD, DR, Monitoring)

One Contract, One Cost

With a single contract and a single monthly recurring cost, EPC Group Managed IT Services includes:

  • IT assistance and empowerment: We help your team do what they do best by filling in the gaps and reducing complexity through 100% transparency and visibility into daily operations and system performance.
  • Reduced Costs: Our managed IT service offerings and extensive skillsets result in cost up to 60% when compared to a full-time resource.
  • Improved Insights and Efficiencies: We provide custom Managed IT Services tailored to your direct business needs and are assigned directly to a solutions and services technology manager. You work with consistent team members that carry the skillsets needed to deliver successful solutions and services.
  • Confidence and Peace of Mind: Our commitment to providing our clients the best possible service and solutions are seen through the level of expertise you will receive from our team. Our experts maintain competencies in all of our technology offerings and have at least 10 years of experience each.
  • Increased Reliability: We offer a service level agreement (SLA) that guarantees our responsiveness 24/7, 365 days a year. Our customer satisfaction scores average over 90%.

We Understand Your IT Challenges

In today’s digital landscape, unified communication and collaboration technologies equip organizations with new ways to get work done. With the convergence in technologies, IT teams are struggling with the ability to meet end-user and business expectations. They face challenges in making the most of the latest technologies with little budget and without disrupting the business and a host of roadblocks such as:

• Meeting compliance and security standards

• Misunderstanding how the business operates and how to properly align tech strategies

• Not mastering the workforce and employee function

• Lack of in-house skillsets and ability to demonstrate ROI

• No time of capacity to focus on projects

Key technology areas are converging more than ever in areas such as collaboration, messaging applications, business applications, application development, application management and infrastructure optimization. While the uniting of technologies opens up a world of potential, organizations simply lack the resources to take advantage of the opportunities available. The ability to properly deploy, integrate, develop and manage key technologies require specialized skillsets and investment.

IT leaders work diligently to obtain the budget and buy in to use these technologies, but the inability to respond and properly pilot and deploy leaves technologies and projects sitting still.

Settling for an older version of technology to avoid risks or errors, flaws, incompatibilities and data loss greatly influence competitive advantage and opportunity for the business. IT teams become stuck in an ongoing state of deployment and routinely overestimate the power of in-house skills.

Choosing the right technology partner for your business can be a challenge. Contact us today to see why 5,000+ organizations in the City of Houston and all over the globe trust EPC Group with their computer consultant and IT support needs. EPC Group is centrally located in Southeast Texas in downtown Houston near Gerald D. Hines Waterfall Park and Memorial Park. Houston in Harris County also borders nearby Fort Bend County, allowing EPC Group to provide managed IT services and IT support throughout the region.

Driving Directions from George Bush Intercontinental Airport (IAH) to EPC Group Houston, TX:

From Hardy Toll Rd, head west on Jetero Blvd/Will Clayton Pkwy. Use the left two lanes to take the ramp to I-45/Texas 8 Beltway and merge onto John F Kennedy Blvd. Continue on Hardy Toll Rd to take I-610 W to West Loop S and take exit 10A from I-610W. Keep right to continue on Hardy Toll Rd, then use the left lane to take the exit toward Downtown/Texas 8 Beltway/I-45. Merge onto Hardy Toll Rd and use the right lane to stay on Hardy Toll Rd. Take the exit onto I-610 W, then take exit 10A for Woodway Dr toward Memorial Dr. Drive to Woodway Dr then merge onto West Loop S. Turn right onto Woodway Dr, 4900 Woodway Dr will be on the right.

 

Phone: 888-381-9725

 

Office Hours:

  • Monday: Open 24\7
  • Tuesday: Open 24\7
  • Wednesday: Open 24\7
  • Thursday: Open 24\7/
  • Friday: Open 24\7
  • Saturday: Open 24\7
  • Sunday: Open 24\7

Our Other Locations

Get customized service solutions for every business need