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EPC Group

Enterprise Microsoft consulting with 28+ years serving Fortune 500 companies.

(888) 381-9725
contact@epcgroup.net
4900 Woodway Drive - Suite 830
Houston, TX 77056

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Microsoft Teams Training Services - EPC Group enterprise consulting

Microsoft Teams Training Services

Comprehensive training programs that drive adoption, boost productivity, and transform how your organization collaborates. End-user, admin, and adoption programs.

HomeServicesMicrosoft Teams Training
25K+
Users Trained
Fortune 500
Enterprise Clients
Microsoft
Gold Partner
28+ years
Microsoft Expertise
Training Programs

Comprehensive Teams Training Services

From everyday users to IT administrators, our training programs are designed to meet the needs of your entire organization.

1-2 days

End-User Training

Empower your workforce with comprehensive Teams training designed for everyday users, from basics to advanced collaboration and productivity.

  • Chat and messaging mastery
  • Meetings and video calls
  • Channel collaboration
  • File sharing and co-authoring
  • Teams mobile app usage
  • Productivity tips and shortcuts
3-5 days

Administrator Training

In-depth training for IT professionals responsible for managing Teams environments, governance, security, and policies.

  • Teams Admin Center mastery
  • User and license management
  • Security and compliance settings
  • Guest access configuration
  • Teams policies and templates
  • Monitoring and troubleshooting
Ongoing

Adoption Programs

Strategic adoption initiatives that drive user engagement, maximize ROI, and transform how your organization collaborates.

  • Champion network development
  • Executive sponsorship coaching
  • Adoption measurement frameworks
  • Use case identification
  • Success story development
  • Continuous improvement cycles
Customizable

Custom Workshops

Tailored training programs designed around your specific business processes, use cases, and organizational requirements.

  • Role-based curriculum design
  • Industry-specific scenarios
  • Hands-on labs with your data
  • Process-focused training
  • Departmental deep-dives
  • Executive briefings
Delivery Options

Flexible Training Formats

Choose the delivery method that works best for your team, schedule, and learning preferences.

Instructor-Led Training

Live training sessions led by our Microsoft-certified experts, either on-site at your location or at our training facilities.

  • Face-to-face instruction
  • Real-time Q&A support
  • Team building opportunity
  • Immediate feedback

Best for: Large teams, hands-on learning

Virtual Training

Live online training sessions with real-time interaction, screen sharing, breakout rooms, and hands-on exercises.

  • No travel required
  • Flexible scheduling
  • Recording available
  • Global team participation

Best for: Distributed teams, remote workers

Self-Paced Learning

On-demand video courses, interactive modules, and practice labs that learners complete at their own pace.

  • Learn anytime, anywhere
  • Repeat lessons as needed
  • Progress tracking
  • Cost-effective scaling

Best for: Individual learners, reinforcement

Blended Learning

Combination of instructor-led sessions and self-paced modules for comprehensive learning with flexibility.

  • Best of both worlds
  • Reinforced learning
  • Flexible pacing
  • Ongoing support access

Best for: Enterprise-wide rollouts

Curriculum

Comprehensive Teams Curriculum

Our training covers all aspects of Microsoft Teams, from fundamentals to advanced features and productivity tools.

Teams Fundamentals

  • Teams interface and navigation
  • Teams vs. channels vs. chats
  • Creating and managing teams
  • Channel types and best practices
  • Notifications and settings
  • Teams search and discovery

Meetings & Calls

  • Scheduling and joining meetings
  • Meeting controls and features
  • Screen sharing and presentations
  • Meeting recordings and transcripts
  • Live events and webinars
  • Teams Phone and calling features

Collaboration & Productivity

  • Real-time document collaboration
  • SharePoint and OneDrive integration
  • Task management with Planner
  • Wikis and OneNote integration
  • Third-party app integration
  • Power Platform automation

Advanced Features

  • Microsoft Copilot in Teams
  • Viva modules integration
  • Teams Rooms and devices
  • Custom apps and tabs
  • Workflows and approvals
  • Analytics and insights
Why Choose Us

World-Class Training Experience

Our training programs are designed to maximize learning outcomes and drive real business results.

Expert Instructors

Microsoft-certified trainers with extensive real-world Teams deployment experience.

Custom Materials

Training materials customized to your organization, branding, and business processes.

Recording Access

All live sessions recorded for future reference, reinforcement, and new employee onboarding.

Flexible Scheduling

Training delivered on your timeline, from intensive bootcamps to spread-out sessions.

Global Delivery

Training available worldwide in multiple languages and time zones for global teams.

Ongoing Support

Post-training support with office hours, Q&A sessions, and resource access.

Adoption Framework

Proven Adoption Methodology

Our structured approach ensures successful Teams adoption with measurable business outcomes.

01

Envision

Define your collaboration vision, identify stakeholders, and establish success metrics aligned with business goals.

  • Stakeholder interviews
  • Current state assessment
  • Success criteria definition
  • ROI framework development
02

Onboard

Recruit and train champions, develop communication plans, and prepare training materials for launch.

  • Champion network creation
  • Training content development
  • Communication strategy
  • Pilot group selection
03

Drive Value

Launch adoption campaigns, deliver training at scale, and provide ongoing support to drive engagement.

  • Phased rollout execution
  • Training delivery at scale
  • Support channel establishment
  • Quick wins celebration
04

Optimize

Measure adoption, gather feedback, and continuously improve the Teams experience for sustained success.

  • Usage analytics review
  • Feedback collection
  • Best practice refinement
  • Ongoing training updates
Change Management

Adoption & Change Management

Successful Teams adoption requires more than just training. Our comprehensive change management approach ensures lasting transformation and sustained user engagement.

Communication Strategy

Multi-channel communication plans to build awareness, create excitement, and drive engagement.

Champion Network

Train and empower internal champions who drive adoption and provide peer-to-peer support.

Adoption Metrics

Track usage, engagement, and business outcomes with comprehensive adoption dashboards.

Continuous Learning

Ongoing training programs, monthly webinars, and tips to keep users engaged and productive.

The Cost of Poor Adoption

Unused Licenses30-50%
Productivity Loss2+ hrs/week
Shadow IT RiskHigh
Employee FrustrationElevated

Proper training and adoption programs can recover your Microsoft 365 investment and drive measurable ROI.

Ready to Empower Your Team?

Contact us today to discuss your Microsoft Teams training needs and receive a customized training proposal for your organization.

Request Training QuoteCall 1-888-EPC-GROUP

Free training needs assessment. Volume discounts available.