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By Errin O'Connor, Founder & Chief AI Architect, EPC Group

What Is Cloud Based ERP 12 Best Cloud Based ERP Systems — enterprise reference guide from EPC Group, built since 1997 of Microsoft consulting engagements at Fortune 500 scale. Covers architecture, governance, compliance, pricing benchmarks, and implementation timelines for the Microsoft ecosystem.

Key Facts

  • Built from EPC Group enterprise consulting engagements at Fortune 500 scale.
  • Compliance-native guidance for HIPAA, SOC 2, FedRAMP, FINRA, CMMC, and GxP environments.
  • Includes pricing benchmarks, timelines, and decision-framework matrices where applicable.
  • Authored by EPC Group senior architects with 10+ years Microsoft enterprise experience.
  • Microsoft Solutions Partner with experience across core current designations.
  • Free consultation to apply this guide to your specific environment.
HomeBlogCloud ERP Guide
73%
Of Enterprises Using Cloud ERP by 2025
$130B+
Global Cloud ERP Market 2025
40-60%
Faster Implementation vs On-Prem
30-50%
Lower TCO Over 5 Years

What is Cloud ERP?

Cloud ERP (Enterprise Resource Planning) is a set of business management software. It is hosted on remote servers and accessed via the internet. This system is different from traditional ERP systems because it is not installed on local computers or company-owned data centers.

Cloud ERP integrates key business functions into a single platform. These functions include:

  • Finance
  • Supply chain
  • Manufacturing
  • Human resources
  • Customer relationship management

This service is delivered as a subscription.

Cloud ERP differs from traditional on-premises ERP systems. On-premises systems require a large investment in hardware and IT infrastructure. In contrast, cloud ERP uses a Software-as-a-Service (SaaS) model. This means the vendor handles:

  • Software updates
  • Data security
  • System maintenance
  • Servers
  • Databases
  • Security
  • Software updates

Organizations benefit from:

  • Predictable monthly or annual subscription fees
  • Costs based on users or consumption
  • Transformation of capital expenditure into operational expense

Key Characteristics of Cloud ERP:

  • Web-Based Access: Access from any browser without client software installation
  • Subscription Pricing: Pay-as-you-go model with no upfront hardware costs
  • Automatic Updates: Vendor-managed upgrades and security patches
  • Elastic Scalability: Scale users and resources up or down on demand
  • Built-in Disaster Recovery: Geo-redundant data centers with automatic failover

The global cloud ERP market is growing quickly, surpassing $130 billion in 2025. Right now, 73% of enterprises use some part of their ERP in the cloud.

This shift accelerated from 2020 to 2022. The rise of remote work revealed the limitations of on-premises systems.

According to Gartner, by 2028, more than 90% of new ERP implementations will be:

  • Cloud-first
  • Cloud-only

Cloud ERP Deployment Models

Public Cloud (Multi-Tenant SaaS)

Multiple customers share the same application instance and infrastructure. Lowest cost with automatic updates but limited customization.

Examples: Oracle NetSuite, Workday, Sage Intacct

Private Cloud (Single-Tenant)

Dedicated cloud infrastructure for one organization. Higher cost but enables deeper customization and compliance control.

Examples: SAP S/4HANA Private Cloud, Microsoft Dynamics 365

Hybrid Cloud

Combination of cloud and on-premises components. Keeps sensitive data on-site while leveraging cloud for standard functions.

Examples: Microsoft Dynamics 365, SAP RISE

Hosted (Cloud-Managed)

Traditional ERP software hosted by vendor or partner in their data center. Not true SaaS but provides cloud-like accessibility.

Examples: Epicor Cloud, SYSPRO Cloud

Key Advantages

Benefits of Cloud ERP

Cloud ERP delivers significant advantages over traditional on-premises deployments across cost, agility, and operational efficiency.

30-50% cost reduction

Lower Total Cost of Ownership

Eliminate hardware costs, reduce IT staffing needs, and shift from CapEx to OpEx with predictable subscription pricing.

Unlimited scaling

Automatic Scalability

Scale resources up or down instantly based on business needs without hardware investments or capacity planning.

Monthly releases

Continuous Updates

Receive automatic updates, security patches, and new features without disruptive upgrade projects.

99.9% uptime SLA

Anywhere Access

Access your ERP from any device, any location with secure web and mobile interfaces.

60% faster implementation

Faster Deployment

Go live in weeks instead of months with pre-configured cloud environments and best practices.

SOC 2, ISO 27001, GDPR

Enterprise Security

Benefit from enterprise-grade security, compliance certifications, and disaster recovery built-in.

Comparison

Cloud ERP vs On-Premises ERP

Understanding the trade-offs between cloud and on-premises deployment is essential for making the right ERP decision.

Category
Cloud ERP
On-Premises
Initial Investment
Low - subscription-based
High - hardware + licenses
Ongoing Costs
Predictable monthly fees
Variable - maintenance, upgrades
Implementation Time
3-6 months typical
12-24 months typical
Customization
Configuration + extensions
Full source code access
Updates & Upgrades
Automatic, vendor-managed
Manual, IT team required
Data Control
Vendor data centers
Complete on-site control
Disaster Recovery
Built-in, geo-redundant
Additional cost & complexity
IT Staff Required
Minimal - vendor managed
Dedicated ERP team needed
Internet Dependency
Required for access
Local network sufficient
Compliance Flexibility
Vendor certifications
Custom compliance controls

When to Choose On-Premises ERP

On-premises solutions may still be suitable for organizations facing specific challenges. These include:

  • Extreme customization needs that exceed extension frameworks.
  • Regulatory requirements that prevent cloud data hosting, such as in certain defense or government contexts.
  • Very limited or unreliable internet connectivity.
  • Existing investments in data center infrastructure with long depreciation schedules.

However, these situations are becoming less common as cloud capabilities continue to improve.

2025 Rankings

12 Best Cloud ERP Systems

Comprehensive analysis of leading cloud ERP solutions ranked by functionality, market presence, innovation, and customer satisfaction.

#1

Microsoft Dynamics 365

Microsoft

4.8

Enterprise-grade modular ERP with deep Office 365 and Azure integration. Best for organizations already invested in the Microsoft ecosystem with need for AI-powered insights via Copilot.

Best For:

Enterprise, Microsoft shops, Manufacturing, Retail

Pricing:

$70-$210/user/month

Deployment:

Cloud, Hybrid

Core Modules:

Finance, Supply Chain, Sales, Customer Service

Strengths

  • +Seamless Microsoft 365 integration
  • +Power Platform extensibility
  • +Copilot AI assistant built-in

Considerations

  • -Complex licensing structure
  • -Implementation partner required
  • -Higher cost for full suite
#2

SAP S/4HANA Cloud

SAP

4.6

Next-generation intelligent ERP built on in-memory computing. Ideal for large enterprises requiring real-time analytics and complex global operations.

Best For:

Large Enterprise, Global Operations, Complex Manufacturing

Pricing:

Custom enterprise pricing

Deployment:

Public Cloud, Private Cloud, Hybrid

Core Modules:

Finance, Procurement, Manufacturing, Sales

Strengths

  • +Real-time analytics & reporting
  • +Embedded AI/ML capabilities
  • +Best-in-class for complex manufacturing

Considerations

  • -High implementation cost
  • -Steep learning curve
  • -Complex data migration
#3

Oracle NetSuite

Oracle

4.5

Pioneer of cloud ERP with comprehensive functionality for mid-market companies. Strong financial management and ecommerce capabilities.

Best For:

Mid-Market, Ecommerce, Professional Services, SaaS Companies

Pricing:

$99-$999/month base + $99/user

Deployment:

Cloud Only (True SaaS)

Core Modules:

Financial Management, CRM, Ecommerce, Inventory

Strengths

  • +Born-in-the-cloud architecture
  • +Unified business platform
  • +Strong ecommerce integration

Considerations

  • -Customization can be costly
  • -Some features require add-ons
  • -US-centric support hours
#4

Workday

Workday

4.7

Leading cloud ERP for human capital management with strong financial capabilities. Built for the modern workforce with continuous innovation.

Best For:

HR-Centric Organizations, Professional Services, Education, Healthcare

Pricing:

Custom pricing (typically $100-$300/user/year)

Deployment:

Cloud Only

Core Modules:

HCM, Financial Management, Planning, Analytics

Strengths

  • +Best-in-class HCM functionality
  • +Modern user experience
  • +Strong analytics & planning

Considerations

  • -Less suited for manufacturing
  • -Premium pricing
  • -Limited customization options
#5

Sage Intacct

Sage

4.6

Cloud financial management solution designed for CFOs. AICPA-preferred provider with deep accounting functionality.

Best For:

Finance-Focused, Non-Profits, Professional Services, Healthcare

Pricing:

$15,000-$50,000/year

Deployment:

Cloud Only

Core Modules:

General Ledger, Accounts Payable, Accounts Receivable, Cash Management

Strengths

  • +AICPA-preferred solution
  • +Deep dimensional reporting
  • +Multi-entity consolidation

Considerations

  • -Limited beyond financials
  • -Requires integration for full ERP
  • -Mid-market focus
#6

Acumatica

Acumatica

4.5

Flexible cloud ERP with unique consumption-based pricing. Strong for distribution and manufacturing with unlimited user licensing.

Best For:

Distribution, Manufacturing, Construction, Retail

Pricing:

Consumption-based (no per-user fees)

Deployment:

Cloud, On-Premise, Hybrid

Core Modules:

Financial Management, Distribution, Manufacturing, CRM

Strengths

  • +Unlimited user pricing model
  • +Open architecture & APIs
  • +Strong distribution features

Considerations

  • -Smaller partner network
  • -Less brand recognition
  • -Fewer industry solutions
#7

Epicor Cloud

Epicor

4.3

Industry-specific ERP for manufacturing, distribution, and retail. Deep functionality for make-to-order and configure-to-order environments.

Best For:

Discrete Manufacturing, Distribution, Automotive, Aerospace

Pricing:

Custom pricing (typically $175-$250/user/month)

Deployment:

Cloud, On-Premise, Hybrid

Core Modules:

Manufacturing Execution, Supply Chain, Financial Management, HCM

Strengths

  • +Deep manufacturing functionality
  • +Industry-specific editions
  • +Strong shop floor control

Considerations

  • -Complex implementation
  • -Dated UI in some modules
  • -Higher TCO for customizations
#8

IFS Cloud

IFS

4.4

Enterprise ERP focused on asset-intensive industries. Strong for organizations with complex asset management and field service needs.

Best For:

Asset-Intensive Industries, Aviation, Defense, Energy, Utilities

Pricing:

Custom enterprise pricing

Deployment:

Cloud, On-Premise, Hybrid

Core Modules:

ERP, EAM, Field Service, Manufacturing

Strengths

  • +Best-in-class asset management
  • +Field service excellence
  • +Aviation & defense expertise

Considerations

  • -Niche market focus
  • -Smaller North American presence
  • -Complex for simpler requirements
#9

Infor CloudSuite

Infor

4.2

Industry-specific cloud ERP suites built on AWS. Strong vertical depth with pre-configured industry processes.

Best For:

Healthcare, Hospitality, Fashion, Food & Beverage, Manufacturing

Pricing:

Custom pricing by industry suite

Deployment:

Cloud (AWS-based)

Core Modules:

Financials, Supply Chain, HCM, CRM

Strengths

  • +Deep industry specialization
  • +Pre-built industry processes
  • +AWS infrastructure

Considerations

  • -Multiple product lines
  • -Integration complexity
  • -Acquisition history
#10

SYSPRO

SYSPRO

4.1

Mid-market ERP for manufacturing and distribution. Strong inventory and supply chain capabilities with flexible deployment options.

Best For:

Mid-Market Manufacturing, Distribution, Food & Beverage

Pricing:

$100-$200/user/month

Deployment:

Cloud, On-Premise, Hybrid

Core Modules:

Financial Management, Distribution, Manufacturing, Supply Chain

Strengths

  • +Strong inventory management
  • +Batch/lot tracking
  • +FDA compliance features

Considerations

  • -Limited outside core markets
  • -Smaller vendor
  • -Regional support variations
#11

Priority ERP

Priority Software

4

Flexible ERP for mid-market with strong R&D and manufacturing capabilities. Low-code platform for rapid customization.

Best For:

Mid-Market, R&D-Heavy Companies, Manufacturing, Distribution

Pricing:

Competitive mid-market pricing

Deployment:

Cloud, On-Premise, Hybrid

Core Modules:

Finance, Supply Chain, Manufacturing, CRM

Strengths

  • +Low-code customization
  • +Strong R&D functionality
  • +Integrated WMS

Considerations

  • -Limited brand recognition in US
  • -Smaller partner network
  • -Documentation gaps
#12

ERPNext

Frappe Technologies

3.9

Open-source cloud ERP with comprehensive functionality. Best value for organizations comfortable with open-source ecosystems.

Best For:

Cost-Conscious Organizations, Startups, Small Manufacturing, Services

Pricing:

Free (self-hosted) or $50-200/month (cloud)

Deployment:

Cloud, Self-Hosted

Core Modules:

Accounting, Inventory, Manufacturing, CRM

Strengths

  • +Open-source flexibility
  • +Low/no licensing cost
  • +Active community

Considerations

  • -Limited enterprise support
  • -Requires technical expertise
  • -Fewer integrations
Decision Framework

Cloud ERP Selection Criteria

Evaluate these critical factors when choosing your cloud ERP solution.

Business Size & Complexity

Match ERP capabilities to your organization size, transaction volume, and operational complexity.

  • Number of users and locations
  • Transaction volume per month
  • Multi-entity/multi-currency needs
  • Global operations requirements

Industry Requirements

Choose ERP with pre-built industry functionality to reduce customization and implementation time.

  • Industry-specific modules
  • Compliance requirements (FDA, HIPAA)
  • Industry best practices built-in
  • Vertical partner expertise

Total Cost of Ownership

Evaluate 5-year TCO including licensing, implementation, customization, and ongoing support.

  • Subscription vs perpetual licensing
  • Implementation partner costs
  • Customization expenses
  • Training and change management

Integration Capabilities

Ensure seamless connectivity with existing systems, third-party applications, and future technologies.

  • API availability and quality
  • Pre-built connectors
  • Integration platform support
  • Real-time vs batch integration

Scalability & Performance

Select ERP that can grow with your business without performance degradation or re-implementation.

  • User scalability limits
  • Data volume capacity
  • Performance under load
  • Geographic expansion support

Security & Compliance

Verify security certifications and compliance capabilities match your regulatory environment.

  • SOC 2, ISO 27001 certifications
  • Data residency options
  • Role-based access control
  • Audit trail capabilities
Implementation

Cloud ERP Implementation Phases

A structured approach to cloud ERP implementation ensures success and minimizes risk.

01

Discovery & Planning

2-4 weeks

  • Business process documentation
  • Requirements gathering
  • Gap analysis
  • Project planning & resource allocation
  • Risk assessment
02

Design & Configuration

4-8 weeks

  • Solution architecture design
  • System configuration
  • Workflow design
  • Report and dashboard design
  • Integration mapping
03

Development & Testing

6-12 weeks

  • Custom development (if needed)
  • Integration development
  • Data migration scripts
  • Unit testing
  • System integration testing
04

Training & UAT

3-6 weeks

  • End-user training
  • Administrator training
  • User acceptance testing
  • Process validation
  • Performance testing
05

Go-Live & Optimization

2-4 weeks

  • Final data migration
  • Cutover execution
  • Hypercare support
  • Issue resolution
  • Performance optimization
Security

Security & Compliance

Enterprise cloud ERP must meet rigorous security and regulatory compliance requirements.

SOC 2 Type II

Service Organization Control audit for security, availability, processing integrity, confidentiality, and privacy.

Required for: Financial Services, Healthcare, Technology

ISO 27001

International standard for information security management systems (ISMS).

Required for: Global Enterprises, Manufacturing, Government Contractors

HIPAA Compliance

Health Insurance Portability and Accountability Act requirements for protected health information.

Required for: Healthcare, Life Sciences, Health Tech

GDPR Compliance

General Data Protection Regulation for EU personal data processing and privacy.

Required for: Any organization with EU customers or employees

FedRAMP

Federal Risk and Authorization Management Program for US government cloud services.

Required for: Federal Government, Defense Contractors

PCI DSS

Payment Card Industry Data Security Standard for handling payment card data.

Required for: Retail, Ecommerce, Any payment processing

Cloud ERP Security Best Practices

Data Protection

  • 256-bit AES encryption at rest
  • TLS 1.3 encryption in transit
  • Customer-managed encryption keys
  • Data masking for sensitive fields

Access Control

  • Multi-factor authentication (MFA)
  • Role-based access control (RBAC)
  • Single sign-on (SSO) integration
  • Privileged access management
Integration

Integration Capabilities

Modern cloud ERP must seamlessly connect with your existing technology ecosystem.

API & Integration Standards

  • REST APIs: Standard HTTP-based APIs for CRUD operations
  • OData/GraphQL: Advanced query interfaces for complex data retrieval
  • Webhooks: Real-time event notifications and triggers
  • EDI/B2B: Electronic data interchange for supply chain

Common Integration Points

  • CRM: Salesforce, HubSpot, Microsoft Dynamics CRM
  • Ecommerce: Shopify, Magento, WooCommerce, BigCommerce
  • BI/Analytics: Power BI, Tableau, Looker
  • Productivity: Microsoft 365, Google Workspace

Integration Platform Options

Leading iPaaS (Integration Platform as a Service) solutions for cloud ERP integration:

MuleSoft
Dell Boomi
Azure Integration Services
Workato
Industry Solutions

Cloud ERP by Industry

Industry-specific cloud ERP requirements and recommended solutions.

Healthcare

HIPAA-compliant cloud ERP with patient data protection, medical device tracking, and healthcare billing integration.

HIPAA BAA, PHI encryption, audit logging

Financial Services

SOC 2 certified cloud ERP with regulatory reporting, multi-currency support, and real-time compliance monitoring.

SOC 2, SOX compliance, PCI DSS

Manufacturing

Cloud ERP with MES integration, shop floor control, quality management, and supply chain visibility.

MES integration, lot tracking, QMS

Professional Services

Project-based cloud ERP with resource planning, time tracking, billing, and profitability analysis.

PSA, project accounting, resource management

FAQ

Frequently Asked Questions

Common questions about cloud ERP selection and implementation.

What is the difference between cloud ERP and SaaS ERP?
Cloud ERP refers to any ERP system hosted in the cloud, which can include hosted (single-tenant) or SaaS (multi-tenant) deployments. SaaS ERP specifically means multi-tenant architecture where all customers share the same software instance and receive simultaneous updates. Examples: Microsoft Dynamics 365 and SAP S/4HANA offer cloud options with single-tenant hosting, while Oracle NetSuite and Workday are pure SaaS with multi-tenant architecture. The key difference is customization flexibility (single-tenant) vs. automatic updates and lower cost (multi-tenant).
How much does cloud ERP implementation cost?
Cloud ERP implementation costs vary widely based on organization size and complexity. For small businesses (under 50 users): scoped after discovery. Mid-market (50-500 users) and enterprise (500+ users) implementations scale with user count and integration depth. These costs include software licensing, implementation services, data migration, customization, training, and change management. Annual subscription costs are set per user per month by the vendor. We recommend budgeting 1-3x your annual subscription cost for implementation.
How long does cloud ERP implementation take?
Implementation timelines depend on scope and complexity. Small business deployments: 3-6 months. Mid-market with moderate customization: 6-12 months. Large enterprise with complex requirements: 12-24 months. Cloud ERP implementations are typically 40-60% faster than on-premises due to eliminated hardware setup, pre-configured environments, and standardized best practices. Phased approaches can deliver initial value within 90 days while completing full rollout over time.
Is cloud ERP secure for sensitive business data?
Enterprise cloud ERP providers invest billions in security infrastructure exceeding what most organizations can achieve independently. Key security measures include: SOC 2 Type II audited data centers, 256-bit AES encryption at rest and in transit, multi-factor authentication, role-based access control, regular penetration testing, and 24/7 security monitoring. Major providers like Microsoft Azure and AWS maintain compliance certifications including HIPAA, FedRAMP, ISO 27001, and GDPR. The shared responsibility model means you must still configure access controls and security policies correctly.
Can cloud ERP integrate with our existing systems?
Modern cloud ERP systems offer extensive integration capabilities through REST APIs, webhooks, and pre-built connectors. Common integrations include: CRM systems (Salesforce, HubSpot), ecommerce platforms (Shopify, Magento), payment processors, banks, shipping carriers, and productivity tools (Microsoft 365, Google Workspace). Integration approaches include native connectors, iPaaS platforms (MuleSoft, Boomi, Azure Integration Services), and custom API development. Evaluate the ERP marketplace for pre-built integrations with your critical systems.
What happens to our data if we switch cloud ERP vendors?
Data portability is a critical consideration when selecting cloud ERP. Reputable vendors provide: data export functionality in standard formats (CSV, XML, JSON), API access for programmatic data extraction, database backup access, and contractual data return obligations. Before signing, negotiate clear data portability terms including export formats, transition assistance, and data retention post-termination. Most contracts allow 30-90 days for data extraction after cancellation.
Should we choose cloud ERP or on-premises ERP?
Cloud ERP is recommended for most organizations due to lower upfront costs, faster implementation, automatic updates, and reduced IT burden. Choose on-premises when: you have extreme customization requirements, face regulatory restrictions on cloud hosting, have unreliable internet connectivity, or need complete data control. Hybrid approaches allow cloud for standard modules while keeping sensitive functions on-premises. 80%+ of new ERP deployments are now cloud-first.
How do cloud ERP updates and upgrades work?
Cloud ERP vendors release updates automatically, typically monthly or quarterly, without requiring customer-side upgrade projects. Updates include: security patches (continuous), bug fixes (weekly/monthly), feature enhancements (monthly/quarterly), and major releases (annually). Multi-tenant SaaS systems update all customers simultaneously, while single-tenant cloud deployments may allow upgrade scheduling. Modern cloud ERPs use extensions and APIs for customizations that survive upgrades, unlike traditional code modifications.

Ready to Implement Cloud ERP?

Get expert guidance on cloud ERP selection and implementation. With Microsoft ERP experience since 1997, EPC Group helps enterprises successfully migrate to cloud ERP.

Microsoft Strategy: 2026 Considerations for What Is Cloud Based ERP 12 Best Cloud Based ERP Systems

Microsoft Solutions Partner status includes six designations: Data & AI, Modern Work, Infrastructure, Security, Digital & App Innovation, and Business Applications. This status replaced the Microsoft Gold Partner program in 2022.

EPC Group held the oldest continuous Microsoft Gold Partner status in North America from 2000 until Microsoft retired the program ended in 2022. We now have the core Solutions Partner designations.

This credential is held by fewer than 200 partners globally. It is often used by Microsoft field teams to:

  • Vet enterprise Customer 0 nominations
  • Support named-account engagements

EPC Group has Microsoft consulting experience since 1997. This heritage is important because current Microsoft platform decisions build on 25 years of architectural choices. For example:

  • Active Directory schema decisions from 2005 impact Microsoft Entra ID Conditional Access policy design in 2026.
  • SharePoint 2003 information architecture decisions influence Copilot grounding quality in 2026.

Firms that can navigate this complexity have a significant advantage in enterprise Microsoft migrations.

Decision factors EPC Group evaluates

  • Vendor consolidation analysis
  • Compliance and governance posture review
  • Enterprise architecture roadmap
  • Cost optimization and licensing audit
  • Microsoft platform capability assessment

EPC Group covers this topic across the relevant engagement portfolio. Reach the firm at contact@epcgroup.net for a 30-minute architect conversation.

What Is Cloud Based ERP 12 Best Cloud Based ERP Systems — the EPC Group practice

This What Is Cloud Based ERP 12 Best Cloud Based ERP Systems explainer is part of EPC Group's practitioner library. It targets enterprise IT, compliance, and architecture leaders. These leaders evaluate Microsoft technology options for Fortune 500 companies and regulated industries. The insights are based on real production experience, not vendor marketing.

EPC Group provides What Is Cloud Based ERP and 12 Best Cloud Based ERP Systems as part of our services. Our offerings include:

  • Microsoft 365
  • SharePoint
  • Power BI
  • Azure
  • Microsoft Copilot

Our decision-making criteria, deployment patterns, and governance considerations come from insights in our senior architect playbooks. These playbooks have been improved through more than 11,000 enterprise engagements.

Senior-architect-led delivery

Every engagement is led by experts who have 15 to 20 years of experience. We do not use rotating juniors who are learning on your tenant. Our team includes hundreds of Microsoft-certified consultants.

These experts have successfully delivered real production environments for Fortune 500 customers across:

  • SharePoint
  • Microsoft 365
  • Power BI
  • Azure
  • Microsoft Copilot

How EPC Group engages

Six-phase methodology applied to every engagement, compressed for fixed-fee accelerators and extended for full programs.

  1. Discovery — two-week assessment of the current estate, gap analysis, risk register, target architecture, costed remediation roadmap.
  2. Design — senior architect produces the target topology, identity framework, Conditional Access, Purview, governance model, and security posture, reviewed by client leads.
  3. Pilot — 25 to 100 user pilot in a real business unit. Migrate, apply baselines, test integrations, capture feedback.
  4. Wave rollout — migrate in waves of 500 to 2,500 users with communications, training, hypercare, and a per-wave retrospective.
  5. Adoption — role-based training, Champions network, executive sponsor enablement, metrics tracked against a measured baseline.
  6. Operate — optional managed-services retainer for license optimization, governance reviews, security monitoring, and quarterly business reviews.

Healthcare and life sciences

EPC Group helps hospitals, payors, and pharmaceutical companies comply with HIPAA and business associate agreements. We also implement Microsoft Purview sensitivity labels for protected health information.

Our resources include:

  • Integration patterns for Epic and Cerner
  • 21 CFR Part 11 e-signature controls for clinical trials
  • Validated SharePoint document workflows for life-sciences manufacturing

Government and defense contractors

EPC Group provides essential services for federal agencies and CMMC-regulated suppliers. We deliver:

  • FedRAMP Moderate and High posture
  • GCC and GCC High tenants
  • CUI handling
  • ITAR-controlled data segregation

Errin O'Connor, our Founder & Chief AI Architect, contributes to the FedRAMP framework. His direct authorship influences how we design Conditional Access for government endpoints.

Compliance-native, not bolted on

We have achieved no reported governance audit failures across HIPAA, SOC 2, FedRAMP, and CMMC engagements across more than 11,000 enterprise engagements. Our approach includes the following:

  • HIPAA
  • SOC 2
  • FINRA
  • FedRAMP
  • CMMC

These controls are built into the tenant from day one, providing audit-ready evidence. The regulated-industry posture serves as the baseline, not an upgrade tier.

Engagement models

Three engagement models cover most enterprise needs. Most clients start with a fixed-fee accelerator and grow into a full program or a managed-services retainer.

  • Fixed-fee accelerators — Copilot Readiness, Security Hardening, Tenant Health Check, SharePoint Migration, Teams Governance. Defined scope and a fixed price stated in the proposal; four to twelve weeks.
  • Project engagements — full migration or governance program with milestone-based billing. Discovery through hypercare. Scoped after discovery; three to nine months.
  • Managed services — tiered retainer for ongoing operations. Named senior architect on the account. From $3,500 per month with a twelve-month minimum.

Talk to a senior architect

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