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EPC Group

Enterprise Microsoft consulting with 29 years serving Fortune 500 companies.

(888) 381-9725
contact@epcgroup.net
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Houston, TX 77056

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About EPC Group

EPC Group is a Microsoft consulting firm founded in 1997 (originally Enterprise Project Consulting, renamed EPC Group in 2005). 29 years of enterprise Microsoft consulting experience. Microsoft Gold Partner from 2003–2022 — the oldest Microsoft Gold Partner in North America — and currently a Microsoft Solutions Partner with six designations: Data & AI, Modern Work, Infrastructure, Security, Digital & App Innovation, and Business Applications.

Headquartered at 4900 Woodway Drive, Suite 830, Houston, TX 77056. Public clients include NASA, FBI, Federal Reserve, Pentagon, United Airlines, PepsiCo, Nike, and Northrop Grumman. 6,500+ SharePoint implementations, 1,500+ Power BI deployments, 500+ Microsoft Fabric implementations, 70+ Fortune 500 organizations served, 11,000+ enterprise engagements, 200+ Microsoft Power BI and Microsoft 365 consultants on staff.

About Errin O'Connor

Errin O'Connor is the Founder, CEO, and Chief AI Architect of EPC Group. Microsoft MVP for multiple years starting 2002–2003. 4× Microsoft Press bestselling author of Windows SharePoint Services 3.0 Inside Out (MS Press 2007), Microsoft SharePoint Foundation 2010 Inside Out (MS Press 2011), SharePoint 2013 Field Guide (Sams/Pearson 2014), and Microsoft Power BI Dashboards Step by Step (MS Press 2018).

Original SharePoint Beta Team member (Project Tahoe). Original Power BI Beta Team member (Project Crescent). FedRAMP framework contributor. Worked with U.S. CIO Vivek Kundra on the Obama administration's 25-Point Plan to reform federal IT, and with NASA CIO Chris Kemp as Lead Architect on the NASA Nebula Cloud project. Speaker at Microsoft Ignite, SharePoint Conference, KMWorld, and DATAVERSITY.

© 2026 EPC Group. All rights reserved. Microsoft, SharePoint, Power BI, Azure, Microsoft 365, Microsoft Copilot, Microsoft Fabric, and Microsoft Dynamics 365 are trademarks of the Microsoft group of companies.

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← Back to Blog

Managed Analytics Services: Strategy, Build, and Run for Microsoft Enterprise Analytics

By Errin O'Connor | April 2026 | 12 min read

Why Managed Analytics Matters

Most consulting firms build your analytics environment and walk away. EPC Group takes a different approach: Strategy → Build → Run. We architect your Power BI, Azure, and Microsoft 365 analytics platform, then stay to operate, optimize, and evolve it.

This isn't just "help desk support." Managed analytics means your environment is continuously monitored for performance, security, and governance compliance — by the same senior architects who designed it.

What EPC Group Manages

Power BI & Fabric

  • • Premium/Fabric capacity monitoring
  • • Dataset refresh monitoring & optimization
  • • DAX performance tuning
  • • Workspace governance enforcement
  • • Report usage analytics
  • • Cost optimization (20-30% savings avg)

Azure Data Platform

  • • Synapse/Fabric pipeline monitoring
  • • Data quality alerting
  • • Cost management & rightsizing
  • • Security posture monitoring
  • • Backup & disaster recovery
  • • Performance benchmarking

Microsoft 365 Governance

  • • Tenant health monitoring
  • • SharePoint governance
  • • Teams sprawl prevention
  • • Purview compliance monitoring
  • • External sharing audits
  • • License optimization

Copilot & AI Governance

  • • AI tool inventory monitoring
  • • Copilot usage analytics
  • • BYOAI risk assessment
  • • Sensitivity label enforcement
  • • AI policy compliance
  • • Quarterly AI posture reviews

Managed Analytics Tiers

Monitor

$8K/mo

  • ✓ 24/7 environment monitoring
  • ✓ Automated alerting
  • ✓ Monthly health report
  • ✓ Governance compliance dashboard
  • ✓ P1 incident response (15 min)
MOST POPULAR

Operate

$12K/mo

  • ✓ Everything in Monitor
  • ✓ Full operational management
  • ✓ Performance optimization
  • ✓ Security patch management
  • ✓ Capacity cost optimization
  • ✓ Quarterly business review

Evolve

$20K/mo

  • ✓ Everything in Operate
  • ✓ Strategic advisory (vCAIO)
  • ✓ Architecture evolution planning
  • ✓ Fabric migration roadmap
  • ✓ AI/Copilot integration
  • ✓ Dedicated architect

The Business Case: Why Outsource Analytics Operations?

  • Cost: Hiring a full-time senior Power BI architect costs $180K-$250K/year. EPC Group's managed services start at $96K/year — with a team, not one person.
  • Expertise: Your internal team knows your business. Our team knows Microsoft at depths that take decades to develop. Together, you get both.
  • Continuity: When your BI developer leaves, you don't lose institutional knowledge. EPC Group maintains documentation, architecture decisions, and operational runbooks.
  • Innovation: We bring Fabric, Copilot, and AI capabilities to your environment proactively — you don't have to wait for your team to learn them.

Ready for Managed Analytics?

Let's discuss how EPC Group can operate and evolve your Microsoft analytics environment.

Schedule a Managed Services Assessment →

(888) 381-9725

Frequently Asked Questions

What are managed analytics services?

Managed analytics services provide ongoing, outsourced management of your analytics environment. EPC Group monitors, maintains, optimizes, and continuously improves your Power BI, Azure, and Microsoft 365 analytics infrastructure — so your team focuses on insights, not infrastructure.

How much do managed analytics services cost?

EPC Group offers managed analytics tiers starting at $8,000/month for environment monitoring and governance, $12,000/month for full operational management with SLAs, and $20,000/month for comprehensive managed services including strategic advisory and quarterly architecture reviews.

What SLAs does EPC Group offer for managed services?

Standard SLAs include 99.9% uptime for monitored environments, 15-minute response time for critical incidents (P1), 1-hour response for high-priority issues (P2), and quarterly business review with optimization recommendations. Custom SLAs are available for regulated industries.

Can you manage Power BI Premium capacity?

Yes. EPC Group manages Power BI Premium and Fabric capacity for enterprises, including capacity monitoring, throttling prevention, cost optimization, workspace governance, dataset refresh scheduling, and performance tuning. We reduce capacity overspend by an average of 20-30%.

Do you offer 24/7 support?

Yes. EPC Group provides 24/7/365 monitoring and incident response for managed analytics clients. Our US-based architects — the same people who built your environment — handle escalations. No offshore handoffs, no reading from scripts.

What's the difference between managed services and consulting?

Consulting is project-based: we build it and hand it over. Managed services is lifecycle-based: we build it, run it, optimize it, and evolve it continuously. Managed services creates a long-term partnership where EPC Group is accountable for ongoing outcomes, not just delivery.

Industry Context: 2026 Notes for Blog Managed Analytics Services Microsoft Enterprise

Microsoft Solutions Partner status (six designations: Data & AI, Modern Work, Infrastructure, Security, Digital & App Innovation, Business Applications) replaced the legacy Microsoft Gold Partner program in 2022. EPC Group held Gold Partner status from 2003 to 2022 (the oldest continuous Gold Partner in North America) and currently holds all six Solutions Partner designations; a credentialing footprint shared by fewer than 50 firms globally and typically used by Microsoft field teams as a vetting gate for enterprise Customer 0 nominations and named-account engagements.

EPC Group 29-year Microsoft consulting heritage matters specifically because Microsoft platform decisions today are layered on top of 25 years of architectural choices: Active Directory schema decisions from 2005 affect Microsoft Entra ID Conditional Access policy design in 2026; SharePoint 2003 information architecture decisions affect Copilot grounding quality in 2026. The firms that can navigate that depth (fewer than a dozen Microsoft Solutions Partners in North America) have a structural advantage on enterprise Microsoft migrations.

Decision factors EPC Group evaluates

  • Compliance and governance posture review
  • Enterprise architecture roadmap
  • Cost optimization and licensing audit
  • Microsoft platform capability assessment
  • Vendor consolidation analysis

For a tailored read on this topic in your specific tenant, contact EPC Group at contact@epcgroup.net or +1 (888) 381-9725. Engagement options at /pricing.