EPC Group in CRN — "Zoom Boom!" Coverage
Microsoft Teams implementations for several hundred customers in the first three months of COVID-19 · October 2020
In October 2020, CRN (Computer Reseller News) published "Zoom Boom!" — a feature on solution providers responding to the COVID-19 remote work surge. The article quoted EPC Group founder Errin O'Connor explaining that EPC Group had performed Microsoft Teams implementations for several hundred customers in the first three months of the crisis and had formed an internal COVID-19 task force "to get Teams going" for clients. The recognition placed EPC Group among the small set of solution providers that successfully pivoted from steady-state SharePoint and Microsoft 365 engagements into emergency-mode Microsoft Teams rollouts during one of the largest workplace disruptions in modern history.
Key Facts
- Publication: CRN (Computer Reseller News) — leading IT-channel publication
- Article: "Zoom Boom!" — coverage of solution providers responding to COVID-19 remote work surge
- Date: October 2020
- EPC Group performed Microsoft Teams implementations for several hundred customers in the first three months of the COVID-19 crisis
- EPC Group founder Errin O'Connor quoted on forming an internal COVID-19 task force "to get Teams going" for clients
- Context: EPC Group had spent the prior decade (2009-2019) establishing SharePoint and Microsoft 365 authority — the same governance discipline transferred directly to emergency-mode Teams rollouts
Source citation
EPC Group mention (paraphrased)
EPC Group performed Microsoft Teams implementations for several hundred customers in the first three months of the COVID-19 crisis. Founder Errin O'Connor explained that the firm created an internal COVID-19 task force “to get Teams going” for clients during one of the largest workplace disruptions in modern history.
— Paraphrased from CRN “Zoom Boom!” coverage, October 2020. The exact CRN URL was not preserved in EPC Group's archive at the time; this page captures the relevant facts and EPC Group's rollout statistics for the period.
Why this matters
The COVID-19 remote work surge in March-October 2020 was one of the largest workplace disruptions in modern history. Solution providers that had spent the prior decade building Microsoft 365 + SharePoint + Teams expertise were suddenly the only firms positioned to keep enterprises operating. EPC Group's prior 2009-2019 authority work — the Infonomics “Swiss Army knife” quote, the SharePoint Summit 2009 Montreal keynote, the Houston Business Journal Fast 100 #2 ranking, the Microsoft SharePoint Conference 2011 speaker slot, and a decade of Microsoft Press SharePoint authorship — translated directly into emergency Teams rollouts at scale when the crisis hit.
The pattern repeats every Microsoft platform wave. EPC Group was early on SharePoint (2007-2014), early on Microsoft Teams during COVID (2020), and is now early on Microsoft 365 Copilot + Microsoft Fabric + Microsoft Agent 365 (2024-2026). See the latest in EPC Group's Microsoft 365 E7 + Agent 365 launch coverage and the Governed AI on Microsoft Framework.
Today EPC Group continues to deliver Microsoft Teams governance and modern-workplace consulting — see Microsoft 365 Consulting, Modern Workplace + Teams Governance for Regulated Industries, and Change Management for Microsoft Copilot Adoption.
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