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EPC Group

Enterprise Microsoft consulting with 29 years serving Fortune 500 companies.

(888) 381-9725
contact@epcgroup.net
4900 Woodway Drive - Suite 830
Houston, TX 77056

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About EPC Group

EPC Group is a Microsoft consulting firm founded in 1997 (originally Enterprise Project Consulting, renamed EPC Group in 2005). 29 years of enterprise Microsoft consulting experience. Microsoft Gold Partner from 2003–2022 — the oldest Microsoft Gold Partner in North America — and currently a Microsoft Solutions Partner with six designations: Data & AI, Modern Work, Infrastructure, Security, Digital & App Innovation, and Business Applications.

Headquartered at 4900 Woodway Drive, Suite 830, Houston, TX 77056. Public clients include NASA, FBI, Federal Reserve, Pentagon, United Airlines, PepsiCo, Nike, and Northrop Grumman. 6,500+ SharePoint implementations, 1,500+ Power BI deployments, 500+ Microsoft Fabric implementations, 70+ Fortune 500 organizations served, 11,000+ enterprise engagements, 200+ Microsoft Power BI and Microsoft 365 consultants on staff.

About Errin O'Connor

Errin O'Connor is the Founder, CEO, and Chief AI Architect of EPC Group. Microsoft MVP for multiple years starting 2002–2003. 4× Microsoft Press bestselling author of Windows SharePoint Services 3.0 Inside Out (MS Press 2007), Microsoft SharePoint Foundation 2010 Inside Out (MS Press 2011), SharePoint 2013 Field Guide (Sams/Pearson 2014), and Microsoft Power BI Dashboards Step by Step (MS Press 2018).

Original SharePoint Beta Team member (Project Tahoe). Original Power BI Beta Team member (Project Crescent). FedRAMP framework contributor. Worked with U.S. CIO Vivek Kundra on the Obama administration's 25-Point Plan to reform federal IT, and with NASA CIO Chris Kemp as Lead Architect on the NASA Nebula Cloud project. Speaker at Microsoft Ignite, SharePoint Conference, KMWorld, and DATAVERSITY.

© 2026 EPC Group. All rights reserved. Microsoft, SharePoint, Power BI, Azure, Microsoft 365, Microsoft Copilot, Microsoft Fabric, and Microsoft Dynamics 365 are trademarks of the Microsoft group of companies.

Dynamics 365 Sales Consulting Services - EPC Group enterprise consulting

Dynamics 365 Sales Consulting Services

Accelerate revenue and empower your sales team with AI-powered Dynamics 365 Sales. From Copilot for Sales to LinkedIn Sales Navigator integration, we deliver intelligent selling solutions.

HomeServicesDynamics 365 Sales Consulting
300+
Sales Implementations
Fortune 500
Enterprise Clients
Microsoft
Gold Partner
29 years
Microsoft Expertise
Our Services

End-to-End Sales Consulting Services

From initial implementation to AI-powered selling, we provide comprehensive Dynamics 365 Sales services that drive measurable revenue growth.

Sales Implementation

End-to-end Dynamics 365 Sales deployment tailored to your selling process. We configure lead-to-cash workflows, customize sales stages, and optimize for maximum rep productivity.

  • Sales process mapping and optimization
  • Custom lead and opportunity stages
  • Product catalog and pricing configuration
  • Quote-to-order workflow automation
  • Territory and quota management
  • Go-live support and adoption tracking

Sales Customization

Extend Dynamics 365 Sales to match your unique selling methodology. From custom entities to complex business logic, we build solutions that scale with your revenue goals.

  • Custom entity and relationship design
  • Sales playbook automation
  • Approval workflows and escalations
  • Custom dashboards and reports
  • Mobile sales app optimization
  • Integration with existing tools

Copilot for Sales

Deploy Microsoft Copilot for Sales to supercharge rep productivity. AI-powered email drafting, meeting preparation, CRM updates, and intelligent recommendations accelerate every deal.

  • Copilot deployment and configuration
  • AI email composition and response
  • Meeting summary automation
  • CRM data enrichment from conversations
  • Next-best-action recommendations
  • Sales coaching and insights

LinkedIn Integration

Connect LinkedIn Sales Navigator with Dynamics 365 for unified relationship intelligence. Surface LinkedIn insights directly in your CRM to build stronger buyer relationships.

  • Sales Navigator CRM sync
  • InMail and activity logging
  • Lead and account matching
  • Relationship mapping visualization
  • Social selling insights
  • TeamLink recommendations
Sales Capabilities

Intelligent Features for Modern Selling

Dynamics 365 Sales delivers AI-powered capabilities that help your team sell smarter, faster, and more effectively.

Lead Management

Capture, score, and route leads automatically

Opportunity Tracking

Full pipeline visibility from prospect to close

Sales Forecasting

AI-powered predictive revenue forecasting

AI Insights

Relationship health and deal risk intelligence

Lead Scoring

Predictive scoring based on engagement signals

Pipeline Analytics

Real-time dashboards and trend analysis

Activity Tracking

Automatic logging of emails, calls, meetings

Relationship Analytics

Stakeholder mapping and influence tracking

Conversation Intelligence

Call recording and sentiment analysis

Sales Dialer

Integrated calling with click-to-dial

Team Collaboration

Deal rooms and cross-team selling

Sales Performance

Rep scorecards and leaderboards

Seamless Integrations

Connect Your Sales Ecosystem

Dynamics 365 Sales integrates with LinkedIn Sales Navigator, Power BI, and Microsoft Teams for unified sales intelligence.

LinkedIn Sales Navigator

Surface LinkedIn insights, InMail history, and relationship data directly in Dynamics 365 for context-rich selling.

Lead & Contact SyncInMail LoggingTeamLinkRelationship Mapping

Power BI

Embed interactive sales dashboards and analytics directly in Dynamics 365 for data-driven decision making.

Pipeline AnalyticsForecasting DashboardsRep PerformanceWin/Loss Analysis

Microsoft Teams

Collaborate on deals in real-time with embedded Teams chat, video calls, and shared deal rooms.

Deal RoomsVideo MeetingsDocument SharingCRM Notifications
Proven Results

The ROI of AI-Powered Sales

Our Dynamics 365 Sales implementations deliver measurable improvements in revenue, productivity, and win rates.

28%
Revenue Growth

Average increase in sales revenue

40%
Time Saved

Reduction in administrative tasks

50%
Win Rate

Improvement in deal close rates

300+
Implementations

Successful Dynamics 365 Sales projects

Featured Success Story

A Fortune 500 technology company transformed their sales operations with Dynamics 365 Sales and Copilot for Sales.

  • 2,500 sales reps using AI-powered selling
  • 35% increase in pipeline velocity
  • $15M incremental revenue in first year
Read the Full Case Study
Revenue Growth
Win Rates
AI Adoption
Forecasting
Industry Expertise

Sales Solutions by Industry

We understand the unique sales cycles and compliance needs of your industry.

Financial Services

Relationship-driven sales for wealth management, insurance, and banking. Compliance-aware deal tracking with full audit trails.

Wealth advisor client management
Insurance policy sales tracking
Commercial banking relationship management
Investment product recommendations
Regulatory-compliant opportunity tracking

Healthcare

HIPAA-compliant sales processes for medical devices, pharmaceuticals, and healthcare IT solutions.

Medical device sales cycles
Healthcare IT solution selling
Provider relationship management
Formulary and contract tracking
Compliance documentation

Manufacturing

Complex B2B sales with configure-price-quote, distributor management, and long sales cycles.

Configure-price-quote (CPQ)
Dealer and distributor portals
Multi-tier pricing management
Contract and rebate tracking
After-market parts and service sales
Our Process

How We Deliver Success

Our proven methodology ensures successful Dynamics 365 Sales implementations that drive lasting revenue impact.

01

Discovery

Analyze your current sales process, tech stack, and growth objectives. Map out the ideal-state selling workflow for your team.

02

Design

Architect your Dynamics 365 Sales solution including data model, integrations, automation rules, and AI feature deployment.

03

Build

Configure and customize Dynamics 365 Sales with iterative development, continuous testing, and stakeholder validation.

04

Enable

Roll out to sales teams with role-based training, adoption campaigns, and change management support.

05

Optimize

Ongoing performance monitoring, AI tuning, and continuous improvement to maximize sales productivity.

Why EPC Group

The Dynamics 365 Sales Partner You Can Trust

With 29 years of Microsoft ecosystem expertise and hundreds of successful sales implementations, EPC Group is the partner of choice for enterprise Dynamics 365 Sales consulting.

Microsoft Gold Partner

Certified Dynamics 365 Sales expertise with direct access to Microsoft product teams for advanced implementations.

Compliance Expertise

Deep experience with HIPAA, SOC 2, GDPR, and industry-specific regulations for compliant sales processes.

Enterprise Scale

Proven success with 5,000+ seat deployments across Fortune 500 companies in regulated industries.

Sales Methodology Expertise

We understand MEDDIC, Challenger, SPIN, and other methodologies to align Dynamics 365 with how you sell.

Ready to Accelerate Sales?

Schedule a free consultation with one of our Dynamics 365 Sales experts to discuss your revenue goals and how AI-powered selling can help you achieve them.

  • Free 30-minute consultation
  • Sales process assessment
  • AI readiness evaluation
  • Customized implementation roadmap
Schedule Your Free Consultation

Start Selling Smarter Today

Join hundreds of enterprises who have transformed their sales operations with EPC Group's Dynamics 365 Sales consulting services.

Schedule a ConsultationDownload Sales Guide

Dynamics 365 Implementation: 2026 Considerations for Microsoft Dynamics 365 Sales Consulting Services

Power Platform integration is the dominant Dynamics 365 differentiator in 2026: Power Automate workflows, Power Apps custom screens, Copilot Studio agents, and Dataverse as the unified data layer make Dynamics 365 deployments materially more extensible than Salesforce alternatives at the same price point. EPC Group typical Dynamics 365 implementation includes 8-15 Power Platform extensions as part of the base scope.

Dynamics 365 in 2026 is structured into 3 commercial app families: Customer Engagement (Sales, Customer Service, Field Service, Marketing) at $65-$210/user/month, Finance & Operations (Finance, Supply Chain Management, Commerce, HR) at $180-$210/user/month, and Business Central (small/midsize ERP) at $70-$100/user/month. Selection criteria are organization size, vertical-specific functionality requirements, and Microsoft 365 ecosystem fit.

Decision factors EPC Group evaluates

  • Microsoft Cloud for Industry verticalization (Healthcare, Financial Services, Retail, Manufacturing)
  • Dataverse data model design for cross-app reporting
  • Customer Engagement vs Finance & Operations vs Business Central app-family selection
  • Migration from Salesforce/SAP/Oracle with phased coexistence
  • Power Platform extensibility scope (Power Automate, Power Apps, Copilot Studio)

For a tailored read on this topic in your specific tenant, contact EPC Group at contact@epcgroup.net or +1 (888) 381-9725. Engagement options at /pricing.