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Why Organizations Recognize EPC Group's Consulting Services as the Industry Leader
EPC Group wrote the book on SharePoint & Power BI
Microsoft Partner for 20+ Years
Over 4 million Office 365 users successfully migrated
200+ years combined senior team migration experience
Expertise migrating to Office 365 in every vertical
EPC Group's Chief Architect Errin O'Connor was on the original SharePoint and
Office 365 Beta teams

Microsoft Teams - Firstline Worker Features

Microsoft has been making its Office 365 applications and services more useable for first-line workers over the past few years. In fact, there are several new features coming to its Teams group-chat application in the near future.

Firstline workers do not have a desk. They are employees who often are in customer-facing positions and are front and center when it comes to Microsoft’s growth roadmap.

Teams now has the added ability for smartphones and tablets to mimic traditional features once found in walkie talkies. This feature will work over wifi or cellular networks and different geographic regions. This feature will be available in private preview in the first half of 2020.

Microsoft has also enabled IT administrators to configure Teams to limit employee access on their personal devices outside scheduled working hours.

Firstline Worker resources:

  • Admin guidance
    Easily set up your Firstline Workers in Teams with admin guidance.
  • Manage Shifts
    Learn how to roll out Shifts to your Firstline Workforce.
  • Learn to use Shifts
    Watch training videos to learn more about using Shifts.

Microsoft Teams and Healthcare

Healthcare professionals strive to provide the best possible care. Microsoft Teams enables Healthcare professionals with the ability to facilitate simple, secure collaboration and communication with chat, video, voice, and healthcare tools in a single application that is HIPAA, HITECH compliant

The Bookings app in Microsoft Teams is a powerful new tool that enables virtual visits for healthcare and streamlines scheduling. With Bookings the scheduler can see multiple clinicians’ calendars so its easy to create appointments and manage complex scheduling demands. Use the dropdown menu to select the appointment type, patient info and appt details. Internal notes and links to documents can be included as needed in the clinician’s invitation.

Customized appointment invitations and reminders are automatically sent to the patient while maintaining the privacy of the center’s email address. With Bookings, clinics can also offer patients the options to see available appointment times and schedule their own virtual visit. Patients can easily join their virtual appointment via web browser or mobile app with a single click.

With Bookings in Teams providers can enable a virtual lobby for patients to wait to be admitted to the visit and clinicians can make use of all the great meeting features in Microsoft teams including high quality video and audio, custom backgrounds and cloud recording. The Bookings app empowers clinicians to offer secure virtual appointments with Microsoft Teams.

Microsoft Teams for Education

Microsoft Teams for Education enables Teachers to continue their students learning momentum in a virtual classroom instead of their normal classroom environment.  Teachers can easily communicate with students, host virtual learning webinars, host Teams Meetings with students and store easily accessible files. Instructors also have the ability to collaborate and work with students on documents in unison to build a sense that even though teachers and students are apart, you are both still in a cohesive and collaborative environment.

The Microsoft Teams application fully integrates with popular applications your student are familiar with, like: Word, PowerPoint, Excel and Teams can be accessed by Phone, Tablet, Desktop or Browser, meaning students and teachers alike can use wherever they are at any time.

Microsoft Teams provides a familiar interactive ecosystem for your digitally native students that is both engaging and fun. There are many ways for students to communicate with their Instructors and peers using real time text chat, video, voice, emojis, gif’s and stickers. Teachers can also easily setup assignments within Teams.

Teachers can ensure that Microsoft Teams promotes a safe, productive and engaged learning environment by maintaining full control of communication. You have the ability to share content with specific groups of students or setting up private Teams to communicate with school staff members only. Teachers can also assign user permissions to gain even more control over the learning process.

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