Azure environments grow in complexity exponentially. What starts as a few VMs and a database quickly becomes hundreds of resources across multiple subscriptions with spiraling costs. EPC Group's Azure managed services provide the 24/7 expertise to keep your cloud running optimally while reducing spend by 25-35%.
Service Coverage
Infrastructure Mgmt
- VM provisioning & scaling
- Patching & updates
- Storage management
- Network optimization
24/7 NOC Monitoring
- Real-time alerting
- Automated remediation
- Performance tracking
- Availability monitoring
Cost Optimization
- FinOps reviews
- Reserved instances
- Right-sizing
- Waste elimination
Security Operations
- Defender management
- Vulnerability scanning
- Identity protection
- Compliance monitoring
Backup & DR
- Automated backups
- DR testing
- RTO/RPO compliance
- Recovery procedures
DevOps Support
- CI/CD pipelines
- IaC management
- Container orchestration
- Deployment automation
Pricing Tiers
$7,000
per month
- 24/7 monitoring
- Monthly cost optimization
- Patching & updates
- 8-hour critical SLA
$15,000
per month
- Everything in Foundation
- Security operations
- Backup management
- 4-hour critical SLA
$30,000+
per month
- Everything in Professional
- 24/7 phone + dedicated team
- DR management + DevOps
- 1-hour critical SLA
Frequently Asked Questions
What does Azure managed cloud services include?
EPC Group's Azure managed services cover the complete Azure lifecycle: Infrastructure Management including VM provisioning, scaling, patching, and lifecycle management; 24/7 NOC Monitoring with real-time alerting for performance, availability, and security events; Cost Optimization with monthly FinOps reviews identifying reserved instance opportunities, right-sizing recommendations, and waste elimination (average 25-35% savings); Security Operations covering Azure Defender management, NSG/firewall rule management, identity protection, and vulnerability assessments; Backup & Disaster Recovery with automated backup management, DR testing, and RTO/RPO compliance; and DevOps Support with CI/CD pipeline management, IaC template maintenance, and deployment automation.
How much can Azure cost optimization save?
EPC Group's Azure FinOps practice consistently delivers 25-35% cost savings through: Reserved Instance optimization (typically 30-40% savings on committed workloads), right-sizing analysis identifying over-provisioned VMs (average 20% waste), dev/test environment automation shutting down non-production resources outside business hours (saves 60-70% on dev costs), storage tier optimization moving cold data to lower-cost tiers, orphaned resource cleanup removing unused disks, IPs, and snapshots, and licensing optimization through Azure Hybrid Benefit and consolidated billing. Most clients see first-month savings that exceed the monthly managed services fee, making the service effectively free from a cost perspective.
What are the pricing tiers for Azure managed services?
Azure managed services pricing: Foundation ($7K/month): 24/7 monitoring, 8-hour critical SLA, monthly cost optimization review, patching and updates, email/ticket support. Professional ($15K/month): Everything in Foundation plus 4-hour critical SLA, weekly FinOps review, security operations, backup management, dedicated account manager, phone support. Enterprise ($30K/month+): Everything in Professional plus 1-hour critical SLA, 24/7 phone support, dedicated team, custom security operations, DR management, DevOps support, and quarterly executive reviews. Pricing scales based on Azure spend (typically 8-15% of monthly Azure consumption).
How does 24/7 NOC monitoring work for Azure?
EPC Group's 24/7 Network Operations Center monitors your Azure environment using: Azure Monitor and Log Analytics for infrastructure metrics (CPU, memory, disk, network), Application Insights for application performance and availability, Azure Defender for cloud security posture and threat detection, custom dashboards tracking business-critical KPIs, and automated runbooks for common issue resolution. When alerts trigger, our NOC engineers follow documented runbooks for automated remediation where possible, or escalate to L2/L3 engineers for complex issues. Monthly NOC reports detail all incidents, resolution times, availability metrics, and trending analysis.
Can Azure managed services handle hybrid and multi-cloud environments?
Yes, EPC Group manages hybrid and multi-cloud environments: Azure Arc integration for managing on-premises servers, Kubernetes clusters, and SQL instances through Azure; Azure Stack HCI management for organizations running Azure services on-premises; cross-cloud monitoring using Azure Monitor alongside tools for AWS and GCP workloads; hybrid networking management including ExpressRoute, VPN gateways, and SD-WAN integration; and unified identity management through Azure AD (Entra ID) across cloud and on-premises resources. Approximately 40% of our managed services clients have hybrid environments, and 15% run multi-cloud. Our team is certified across Azure, AWS, and GCP.
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