Expert Microsoft consulting and implementation
Keep your SharePoint environment running at peak performance with 24/7 managed services, expert help desk support, and proactive monitoring from Microsoft-certified specialists with 28+ years of experience.
From help desk support to proactive monitoring, we provide everything you need to keep your SharePoint environment running smoothly.
Dedicated SharePoint help desk with expert technicians available to resolve user issues, answer questions, and provide guidance.
Expert SharePoint administration services to manage your environment, optimize performance, and ensure security compliance.
24/7 monitoring of your SharePoint environment to detect issues before they impact users and maintain optimal performance.
Regular maintenance, patching, and updates to keep your SharePoint environment secure, stable, and running at peak performance.
Select the support tier that matches your organization's needs, from essential support to mission-critical 24/7 coverage.
Essential support for small to medium SharePoint deployments
Enhanced support for enterprise SharePoint environments
Mission-critical support for Fortune 500 environments
Every support tier comes with guaranteed SLAs, ensuring you get the response and resolution times your business demands.
System down or major functionality impaired. Immediate response and escalation.
Significant impact on operations. Workaround may exist but urgency is high.
Standard requests, questions, or minor issues with minimal business impact.
Our 24/7 monitoring platform continuously watches your SharePoint environment, detecting and alerting on issues before they become problems. Combined with AI-powered analytics, we proactively optimize performance and prevent outages.
Real-time monitoring of page load times, search performance, and API response times.
Continuous monitoring for unauthorized access, suspicious activities, and security threats.
Monitor storage capacity, service health, and hybrid connectivity status.
Intelligent alerting with severity-based escalation and automated incident creation.
Comprehensive dashboards and reports on usage patterns, adoption, and trends.
Regular backup testing and verification to ensure data recovery readiness.
Partner with EPC Group for SharePoint support and experience the difference expert managed services can make.
Proactive monitoring and rapid response minimize downtime and keep your users productive.
Continuous security monitoring and immediate response to threats protect your data.
Offload SharePoint management to experts so your IT team can focus on strategic initiatives.
Get direct access to Microsoft-certified SharePoint experts with 28+ years experience.
Contact us today to discuss your SharePoint support needs and receive a customized proposal tailored to your organization.
Free support assessment. Custom solutions for every organization.
EPC Group provides comprehensive SharePoint consulting including intranet design, migration (on-prem to Online, tenant-to-tenant), governance frameworks, custom SPFx development, workflow automation, document management, and training. We have completed 5,200+ SharePoint implementations since 1997.
Migration timelines vary by scope: 100-500 users takes 2-4 weeks, 500-5,000 users takes 4-8 weeks, and 5,000+ users takes 8-16 weeks. EPC Group uses staged migration with zero-downtime mail flow and content coexistence to minimize business disruption.
Yes. EPC Group supports SharePoint Online, SharePoint Server 2016/2019/Subscription Edition, and hybrid configurations. Our consultants help organizations plan and execute migrations from any SharePoint version to SharePoint Online with full governance frameworks.
EPC Group's founder Errin O'Connor was on the original SharePoint beta team (Project Tahoe) and authored Microsoft Press's SharePoint best practices guide. With 5,200+ implementations across 28+ years, we bring unmatched depth in enterprise governance, compliance, and large-scale migrations.