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EPC Group’s SharePoint Online Consulting Services

Challenges Facing Parkview Medical Center:

Parkview was using SharePoint Server 2007 as part of its organization’s productivity and collaboration platform for their employees. Unfortunately, they have come to realize that it is dated and disorganized. Also, the medical center had yet to effectively leverage the solution as the robust communications tool they had hoped for. Ultimately, they engaged with EPC Group because of our experience with the SharePoint platform (specifically SharePoint Online and Office 365), as well as our experience in the healthcare industry. In addition, we offered comprehensive user experience design services and mobile-responsive design capabilities. These hospitals users faced many usability challenges with their current intranet. For example, many felt that there were several key collaboration features missing. We were asked to create an intranet solution that was branded and streamlined regarding form and function. This would ultimately allow them to achieve better levels of communication and collaboration for hospital staff interactions.

Solution:

Recognizing that moving from an older SharePoint On-Premise environment to a new Office 365-based SharePoint Online environment was an arduous task, Southern Foodservices engaged in business with EPC Group and their team of Office 365 experts. They needed help to design, integrate, and migrate their data as well as implement a new customized user interface. EPC Group met with Southern Foodservices to actualize requirements for an understanding into the perspective business needs for a new SharePoint Online solution. After discussing internally to formalize the business and functional requirements, EPC Group developed the appropriate steps to implement a tailored environment that fit exactly what Southern Foodservices needed.

Once the approach was agreed upon by both parties, EPC Group set out to put the plan in action. Starting with creating the new SharePoint Online environment, the structure was built as a first step to ensure the migration of data and customized interfaces, navigation, and forms would be a success while avoiding many known pitfalls. After building out the core foundation and related site structure, EPC Group completed a flawless migration of data and developed several custom solutions to recast Southern Foodservices look and feel not only for their employees but for their customers that was accessible on both desktops as well as on mobile devices and tablets.

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