Digital Transformation Consulting Services
Digital transformation is imperative for all businesses. We help companies in developing their digital plans in different business areas. We as Digital transformation consultants, create change that matters and transform businesses by blending technology and our industry expertise.
Just 2 years ago, not many businesses considered gearing up competencies in crisis management, enterprise agility, cost management, workforce resiliency, innovation, or cash-flow management. Today the game has changed.
‘Digital’ might have been the hottest topic of our discussions nowadays. It took us a Pandemic to understand that when we apply ‘digital’ to its fullest potential, the result is a data-driven, agile, customer-centrist, future-proof enterprise, that empowered people and made leaders capable to lead teams through competitive markets.
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Digital Transformation to Stay Relevant and Competitive
Digital transformation is not new. Many organizations adopted or are in the process of going digital. Nevertheless, COVID-19 spotlighted it as an urgent necessity.
What is Digital Transformation?
Digital Transformation initiatives can be defined as the adoption of digital technology to accelerate business processes and activities strategically. It is more than technology disruption; it is about value, people, optimization, and capability to adapt to change using technology. Digital transformation strategy fundamentally changes how you operate and do business. It brings about cultural change and business transformation for organizations to continually challenge the status quo and accept failures on the way.
There must be a clear problem statement, untapped opportunity, or significant business goal to initiate digital transformation. With advanced technology providers, you can improve customer experience, achieve business agility, reduce friction, increase productivity or accelerate profitability, and more. However, Digitalization is a comprehensive word having different meanings to many people. Besides, digital transformation is loaded with cloud-native technologies, software, analytics, pragmatic approach, etc., making it difficult to differentiate between enablers and drivers.
Digital Transformation to Face the New Normal
Unknowingly many organizations encountered and responded bravely to new risks. They adopted comprehensive business models, increased digital capabilities, and accelerated their digital transformation journey.
Today going digital is not a luxury but the only way to survive. Even though organizations were not ready, the accelerating COVID situation forced them to embrace remote working and digital solutions. It accelerated their focus on employee experience, process automation, virtual events for team building, and a unified platform for communication and collaboration. Therefore, business leaders have changed their attitude from being reactive to proactive for strategic digital transformation using cloud platforms.
Here are the four most critical components driving digital transformation:
Power BI for Augmented Intelligence
Augmented intelligence is the combined capability of humans and Artificial Intelligence (AI). In a nutshell, it is an application of predictive modeling and Machine Learning that analyzes a large amount of data in seconds to assist people in decision making. It makes actionable data and analytical information available to humans for simplifying the decision-making process.
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Microsoft Azure for Cloud Computing
Cloud computing is the process of delivering on-demand computing services, typically over the internet and on a pay-as-you-go basis. It is a process of maintaining, storing, managing, processing, analytics, and data security by exploiting a network of internet-based- servers. It helps businesses manage the administration, streamline processes, enhance productivity, optimize costs, and improve the digital infrastructure experience.
Power Automate for Automation Solutions
Automation is not cost-cutting, but it is about finding new opportunities. It is one of the key enablers of digital transformation. Automation solutions automate complex or repetitive business processes by eliminating the need for manual intervention. It helps the digital enterprises in accelerating process workflows and improving the accuracy and consistency of results.
Access Power Automate from the interface in Dynamics 365 or Office 365 application or OneDrive. Use Power Automate App within Microsoft Teams – your collaborative workspace.
Artificial Intelligence for Digital Future
Artificial intelligence has been considered the central and most vital enabler of digital innovations. Artificial Intelligence is a collection of numerous technologies that allow machines to detect, understand, act, and learn either on their own or to augment human activities.
Artificial Intelligence, automation, and Machine Learning are breaking all barriers in modern industries. It is high time for businesses to embrace these technologies and leverage the multiple benefits they offer.
Dynamics 365 for Customer Experience
Customer Experience (CX) is an approach adopted by businesses to engage with their customers, at every step of their buying journey. Right from marketing to sales and customer service to everywhere in between, customer experience covers each aspect of the customer lifecycle. In simple words, it is an aggregate of all interactions a customer has with a specific brand.
Microsoft Dynamics CRM helps centralize customer data and break down the data siloes to enable rich client relationships and personalized customer experience.
EPC Group Digital Transformation Consulting
Embark the way to a successful digital transformation journey with fabled Microsoft Consulting Services
EPC Group has helped several global organizations in transforming their businesses by their digital expertise and leveraging multiple cutting-edge technologies. They have developed a unique methodology and a structured approach to achieve digital transformation with a joint vision. Their certified and highly qualified technology specialists have a robust and practical approach to innovate, disrupt, and accelerate your business to scale.
From digital transformation consulting to software solutions, Azure consulting to Dynamics 365, and Power BI to Power Automate, EPC Group caters to every need, assuring great productivity achievements.
Why Choose Us
Why Organizations Recognize EPC Group’s Consulting Services as the Industry Leader
EPC Group wrote the book on SharePoint & Power BI
Microsoft Partner for 25+ Years
Over 4 million Office 365 users successfully migrated
200+ years combined senior team migration experience
Expertise migrating to Office 365 in every vertical
EPC Group’s Chief Architect Errin O’Connor was on the original SharePoint and Office 365 Beta teams