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Why Choose Us

Why Organizations Recognize EPC Group's Consulting Services as the Industry Leader
Named Gartner's Cool Vendor of the Year
Named Microsoft Partner of the Year Finalist,
2017 & 2018
Over 4 million Office 365 users successfully migrated
200+ years combined senior team migration experience
Expertise migrating to Office 365 in every vertical
EPC Group's Chief Architect Errin O'Connor was on the original SharePoint and
Office 365 Beta teams

Why Should Microsoft Teams matter to you?

Yesterday’s approach of communicating via group emails and sharing files with different applications and services has become cumbersome. This is the need that MS Teams has been designed to fix as it provides a much easier way for groups to communicate and collaborate.

The reason MS Teams should matter to every organization leveraging the office 365 suite is its tight integration with Offices services and Groups, which enables users to easily toggle between editing documents, shared dashboards, planners, group chat, video and voice calls. The built-in convenience of setting up a Team and having access to all these shared services without the need to spend hours configuring them is the reason it is being adopted at a rapid pace. Teams integration with outlook also allows messages sent to a designated Team address to be copied to a conversation in Teams.

Microsoft Teams also has the advanced calling capabilities, previously only enjoyed with Skype for Business. These include providing full featured dialing capabilities with:

  • Call History
  • Hold Capabilities
  • Speed Dial
  • Transfer / Extension Dialing
  • Caller ID / Caller ID masking
  • Call Forwarding / Multi-Call Ability
  • Voicemail
  • Text Telephone Support (TTY)

Microsoft also added last year support for Direct Routing, enabling customers to use their existing telephony infrastructure for Teams to create a “full voice service”, when combined with Microsoft’s Phone System for Office 365. Microsoft Teams is available in many meeting room setups, with the service accessible via Skype Room Systems, on conference phones running Skype for Business, and in preview form on Surface Hub.

Microsoft has introduced various new features to Teams including the ability for recording of meetings to be uploaded to the Azure cloud, alongside timestamped transcriptions, with plans to add automatic translation of chat messages.

Why Choose EPC Group for Microsoft Teams Training

EPC Group’s Microsoft Teams training practice can help you sharpen your skills and get dangerous with Microsoft Teams, the communication and teamwork hub of Office 365. MS Teams brings together colleagues, conversations, and content, allowing company users to easily communicate and collaborate.

EPC Group’s Microsoft Teams training begins with how to set up teams and join existing teams. W then covers how to organize your team’s interface and engage in conversations. We go into vivid detail on how to share files with other team members, departments and initiate video and audio meetings on Teams.

We will also explain how to add extra functionality using apps, bots, and connectors; customize user and administrator settings; and work with the Microsoft Teams mobile app.

Microsoft Teams brings together some of the best parts of Office 365 in a single application.

Leveraging Microsoft Teams you are able to:

  • Share ideas and expertise in private, chat-based conversations.
  • Create Office Online documents within the browser.
  • Integrate internal or external content & tools with different tabs.
  • Leverage bots to support your daily activities and tasks.

EPC Group's Microsoft Teams Power User Training

Teams overview

  • Teams interactive demo
  • On-demand live training - How Teams can work for you
  • Getting Started with Teams
  • Slack to MS Teams migration training and coaching

Migrating to Teams from Skype for Business

  • Transition to teams from Skype for Business
  • Understanding your upgrade from Skype for Business to MS Teams
  • Upgrading from Skype for Business to Microsoft Teams

Configure and set-up your MS Teams platform

  • Getting your team up and running and confident with Teams
  • Guide for Team owners
  • Organize your teams list
  • Coaching around setting up teams, channels and tabs

Teams and channels

  • Overview of Teams and channels
  • Understanding follow channels
  • Work within your channels
  • Sending emails to a channel

Posts and messages

  • Customize a post
  • Attention grabbers with @mentions
  • How to save a post of a message

Calls, Chats and meetings

  • Engage in chats and making calls
  • Create instant meetings with Meet now
  • Manage your meetings

Applications and tools

  • Add tools with tabs
  • Transform a file into a tab
  • Properly utilize the command box
  • Command bar overview

Activity feed

  • How to filter your activity feed
  • Manage your notifications in your settings

Teams tips & tricks

  • Tips and tricks from EPC Group's team of Microsoft Teams experts

With EPC Group's Comprehensive Microsoft Teams Training You Will Learn:

How to set up granular rules and policies for different departments while ensuring users stay compliant with established governance policies and standards. Learn how to monitor all tasks requested and what status the task is in within SharePoint Online, Microsoft Teams and Groups. Provide a set of services to your users with defined approval processes such as site collection provisioning and permission management. Learn how to distribute responsibility for performing common tasks to non-admin team member tasks

  • Gaining familiarity with the application
  • Sharing files
  • Creating teams & adding members
  • Customizing channel tabs
  • Sending, receiving, editing, & deleting messages
  • Using apps, bots, and connectors for extra functionality
  • Using chats for private & public messages
  • Adjustments of your user settings
  • Managing and deleting teams, channels & conversations
  • Administrator settings
  • Scheduling meetings and inviting attendees
  • Using the mobile app for iOS and Android

What Constitutes a Successful MS Teams Adoption
Many organizations are having difficulty adopting or implementing Teams in to their organizational structure. EPC Group will show you the best practices for adoption learned through hundreds of implementations, as well as methods to make the adoption process smooth and sustainable.

Best Practices Microsoft Teams Governance Strategies
One of the most glaring issues we see with organizations leveraging Microsoft Teams is a lack of governance surrounding the tool. While Teams can be very beneficial for a company’s communication and productivity, it can work against you if it’s not governed properly. Implementing a strategic governance surrounding Teams is necessary for any organization that truly wants to take advantage of the benefits it can offer.

Custom Infrastructure
Most of the time no two organizations will utilize the Microsoft Teams application in the same manner, which is why developing a custom infrastructure is so important. With our custom, tailored Microsoft Teams training, we will help you plan and implement a Teams infrastructure that is designed around your company’s goals, employee roles, and unique desired outcomes.