The purpose of this article is to share EPC Group’s consulting experience to standardize the nomenclature and define the responsibility of individuals who participate in SharePoint 2010/2013 projects, support and users of the overall SharePoint Enterprise Ecosystem. This is a great template to utilizes and keep in mind when thinking about your organization as a
I. Introduction The purpose of this example “document” from EPC Group is to define the procedures used to manage SharePoint 2010 / 2013 support requests, assign resources to those requests, and implement solutions to those requests, as well as provide ongoing support to ensure reliability and availability of information systems. These procedures apply to all
With the SharePoint Server 2013 Preview being released yesterday there are a lot of organizations who are currently involved in large SharePoint 2010 deployments who are wondering how best they can adjust or minimize any system architecture or information architecture changes as well as governance updates to their current initiative. I have had the pleasure
Introduction It is not unusual for those implementing SharePoint 2010 to experience a fair amount of change and conflict as part of their deployment process. Other than e-mail, no other product that you will implement will have as wide or personal “touch and feel” as SharePoint 2010 if you intend to implement this product in
Your organization more than likely already owns SharePoint licenses and may be using it for collaboration, the Intranet, an Enterprise Content Management (ECM) \ Enterprise Records Management (ERM) solution, or to meet a variety of other business requirements. One area where SharePoint is being extremely underutilized by a majority of organizations is as a Learning
Why are 75% of the organizations in the United States (with an enterprise presence) looking at implementing arecords management solution and why are they drawn so much to a particular Microsoft platform? Can you have an enterprise content management (ECM) \ enterprise records management (ERM) solution with an easy to use interface that users are
