SharePoint 2010 or 2013 Roles, Responsibilities & Support Policies from a SharePoint Consulting Perspective
The purpose of this article is to share EPC Group’s consulting experience to standardize the nomenclature and define the responsibility of individuals who participate in SharePoint 2010/2013 projects, support and users of the overall SharePoint Enterprise Ecosystem. This is a great template to utilizes and keep in mind when thinking about your organization as a […]
SharePoint Problem & Change Management Procedures Governance – Consulting Best Practices Example
I. Introduction The purpose of this example “document” from EPC Group is to define the procedures used to manage SharePoint 2010 / 2013 support requests, assign resources to those requests, and implement solutions to those requests, as well as provide ongoing support to ensure reliability and availability of information systems. These procedures apply to all […]