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Understanding The Benefits Of Dynamics 365

Posted by Kevin Booth on Feb, 12, 2020 09:02

What is Dynamics 365?

Dynamics 365 is a set of combined cloud-based Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) software applications that simplify the management of business functions such as field service, marketing, human resources, sales, customer service, artificial intelligence, project service automation, finance, supply chain management, manufacturing, mixed reality, and commerce etc. Dynamics 365 integrates seamlessly with other Microsoft solutions such as Microsoft Azure, Power BI, Power Apps

One of the best features of Dynamics 365 is that it allows users to start with whatever they need to create solutions that fit their business needs. As the business grows and needs change, users can scale easily by adding more apps depending on their market and new business needs.

Identifying what solution your business really needs at every stage, how to implement them, and scale accordingly may turn out to be a challenge. Depending on your industry and the type of services you’re offering, one wrong move could affect your entire business process. This is why Dynamics 365 consulting is absolutely crucial to ensure that your business keeps running smoothly while you scale.

Key Benefits of Dynamics 365:

Select only the apps you need to build a tailored solution

Dynamics 365 flexible licensing model means that users aren’t expected to overwhelm themselves with multiple suite of apps they don’t need right away. Rather, businesses can choose the apps they need and design a customized solution that best match their needs.

Furthermore, Microsoft Dynamics 365 is designed with its own dedicated app store, loaded with Microsoft-authorized extensions and plugins to help you customize your solutions up to the extent of your industry precise needs.

Dynamics 365 is built on a very powerful platform allowing for customization that tailor the solution to your needs. The majority of those customizations are done using the built-in tools and do not require custom code which makes it easy to stay up to date with the regular upgrades provided by Microsoft.

Also, Dynamics 365 cloud-based design makes it flexible to access. In addition, its web-based interface ensures all you need is an internet connection to connect and work on the platform. This means your team can connect and perform their tasks, anytime, and anywhere on any device.

Smarter, Native Insights

Dynamics 365 gives you the rare chance to roll all your processes into one solution which makes it easier for you to learn more about your business. For example, Dynamics 365 is designed with Microsoft’s AI-infused business intelligence solution, Power BI, which offers a powerful analytical and almost endless reporting to your business data.

Interestingly, Power BI’s dashboards are integrated with Microsoft Dynamics 365 apps so you can have access to all the insights you require from within one interface. By analyzing data from your entire suite of Microsoft solutions, Power BI can render unified and consistent actionable feedback, predict new opportunities, and you can picture your data beyond your imagination.

Enhanced Productivity

Dynamics 365 simplifies data silos and allows business apps to share information which creates a centralized system that allows your team to have access to all the information they require in one place. Once you have a clear picture of your business and its workflow, it helps your team to work more efficiently and effectively. In addition, Dynamics 365 provides one combined data base as a basis for your apps which override the need for time wasting duplicate data entry.

In recent years, Microsoft has made artificial intelligence a key focus and now they are offering the best of that technology on their Dynamics 365 products. Using built-in automation features, Microsoft Dynamics 365 can handle several repetitive tasks while making it easier for you to spot opportunities even before they unfold.

Enhanced security and compliance

Since Dynamics 365 is a cloud-based solution hosted on Azure, keeping the product up-to-date, secure, and absolutely functional is no longer your responsibility. Microsoft is responsible for all the back-end frameworks so you can sit back and relax without bothering about security and compliance. In addition, Microsoft data centers are now located across the world which means your data will not only be secure but also compliant with local laws.

Dynamics 365 security model also guarantees the privacy and integrity of users’ data. Firstly, there’s no chance of losing your data because it is safely backed up in Microsoft secure cloud. Secondly, you have absolute control over the data that your team has access to. This means your team will never have access to data you intend to keep private.

An easier, unified way of working

Dynamics 365 CRM provides a combined user-friendly interface which offers your team all the key features they need to perform their tasks. You no longer have to bother about switching between apps, or transferring data across several programs. MS Dynamics 365 various apps has a familiar Microsoft-design interface which makes them easier for users to adopt whenever you introduce new solutions.

Among the apps in the Dynamics 365 package is Power Apps – a new tool that allows users to build mobile apps that are tailored to their needs. The app builder is designed with a drag and drop feature which eliminates the need for complex making it easier for users to design their solutions to get the most out of every feature. 

Benefits of Dynamics 365 Consulting Services

Microsoft Dynamics 365 consulting services can help your organization make the most of Microsoft’s leading cloud-based solution – Dynamics 365. As the only cloud-based solution that provides all that is required for ERP and CRM in one place, the multiple apps and far-reaching benefits of Dynamics 365 makes it a key component for business growth and stability. So, what exactly is Dynamics 365 and why should you consider working with a Dynamics 365 consultant?

Below are the key things you’ll get with Microsoft Dynamics 365 consulting services:

Identify the most appropriate solutions

With Dynamics 365 consulting services, you can get the help you need to identity the Microsoft Dynamics 365 applications that is most suitable for your business needs now and when such needs change over time.

Configure current solutions

With Dynamics 365 consulting services, you can boost your business processes with compatible partner apps that allow you to make the most of industry exclusive features by adding them to the out-of-the-box solutions of Dynamics 365.

Benefit from endless support  

Dynamics 365 consulting services enables you to benefit from ongoing support, constant consultation, and escalation recommendations from reliable consultants who will guide you through every facet of your work.

Dynamics 365 consultants understand the platform

Professional Dynamics 365 consultants have achieved several certifications to ascertain the limits and capabilities of the platform to provide cost effective solutions in various situations. But in situations where the lack of specific functionality hinders customers’ relationship and business growth, consultants can help you design and implement sophisticated features, from complex performance reports to sales automation, customer base management, and contact center integration.

Dynamics 365 consultants help you keep your data safe

Data is the new oil as it’s a very valuable and important assets that needs to be kept safe. Dynamics 365 has a very sophisticated security model build in that allow for the creation of security roles that provide very granular access to the data stored in the system. Designing and implementing a properly working access system requires keep knowledge and experience in this area and you want to use experts to set this up.

Dynamics 365 consultants understands your business needs

When you hire a Dynamics 365 consultant, they start by helping you define the scope of your business requirements in order to provide a valuable business solution that would effectively meet those business requirements. In addition, the MS Dynamics 365 consultants you hire will ensure that whatever effective solution they provide matches your expectations, budget, and most importantly, – provides the required solution.

Dynamics 365 consultants understand your industry needs

Dynamics 365 consultants tailor their efforts based on specific requirements as needed and dictated by your industry standards. Since MS Dynamics 365 consultants have a broad experience with both B2B and B2C, they know exactly how to design and implement efficient solutions to solve all your CRM and ERP challenges.

Dynamics 365 Training

If you want your organization to be self-sufficient without over reliance on any Dynamics 365 consulting services provider, you should consider developing in-house capabilities for self-reliance and user adoption. Dynamics 365 consultants like EPC Group provides regular short duration training sessions to help your team learn all they should to make your organization self-sufficient.

Migration and integration

Data migration and integration involves seamless migration across multiple applications. It cuts across business intelligence reports, customer and prospects’ data and sales figure. Working with a Dynamics 365 consultant and BI services eliminates the possibility of duplicate data entries so you can have an accurate representation of cross-linked data across various applications.