Advantages of using Microsoft ERP Cloud
The ability to use Microsoft Dynamics 365 in the cloud or a hybrid cloud environment makes it easy to use and seamless to deploy. You can manage and deploy it in whatever you like depending on your budget and infrastructure.
Microsoft ERP cloud integrates easily with other Microsoft products like Office 365 suite. It means companies can move seamlessly from Dynamics 365 to Power BI for analytics, to Outlook for communication, to Microsoft Teams for communication and collaboration, and SharePoint for documentation. Besides, users can access daily used apps such as Word, Excel, and PowerPoint with equal ease.
With Dynamics 365 your sales team is empowered with a wealth of insightful customer data irrelevant to whether they are working in the field or taking calls in the office. It allows your sales team to respond quickly, deliver information faster, and present personalized offers.
The built-in workflow tools and modules enable users to customize and automate tasks related to sales, marketing, customer service, and more. If you are not satisfied with the custom workflows, you can modify them to suit your needs. Besides, you can also customize the entire architecture of Dynamics 365, its deployment options, and pricing structure as per your budget, team size, and KPIs.
The Microsoft ERP cloud helps in enhancing the customer service experience. The huge amount of data collected from every customer right from website visits, interaction manner, interests, communities, and more can be analyzed using business intelligence tools to identify patterns, customer sentiments, buying patterns, brand loyalty, and quantitative data points relevant to the sales process.