Close this search box.

Microsoft Teams VS Cisco Webex

Understanding the difference between Microsoft Teams and Webex is necessary to make an informed decision. If you are confused, EPC Group will help you decide and deploy the most suitable platform for your organization.

    Overview of Microsoft Teams VS Webex

    What is Microsoft Teams

    Microsoft Teams is a reliable, secure, and cloud-based communication and collaboration workspace that brings together people, conversations, files, and tools one umbrella. It seamlessly integrates with the other Microsoft 365 applications, including ExchangeSharePoint, and OneDrive.

    Microsoft Teams makes one-on-one communication and group calls easy. It allows users to enjoy seamless real-time collaboration, host audio conferences, schedule team meetings, link and thread posting in groups, sharing and collaborating over documents, and more.

    What is Webex

    Webex is a cloud-based communication, collaboration, and productivity tool created by Cisco. It allows users to host and participate in online meetings, screen sharing, and video conferencing. Webex is the final product achieved after merging the wen conferencing platform and Spark team collaboration tool from Cisco.

    Irrelevant to where you are and what device you use, Webex makes it easy to join meetings. Cisco achieved the increased productivity of Webex by merging Webex Meeting, and Webex Teams.

    Microsoft Teams Leads the Race

    Even after the COVID-19 apocalypse is at the finish line and people started returning to the office, Microsoft Teams has not stopped making strides. Although Zoom and Webex have successfully made headway in adoption, compared to Microsoft Teams, their numbers are significantly lower.

    Not only remote workers but students and educational institutions are increasingly interested in using Microsoft Teams for distance learning. According to data released by an enterprise software company Aternity, within four months from February 14 to July 17, 2020 usage of Microsoft Teams grew by 894% from its base usage. It indicates Microsoft Teams leads the race.

    Microsoft Teams Vs Cisco Webex – Feature Comparison

    Find out What’s best for you!


    Microsoft Teams

    Cisco Webex




    Offers a free version with video calls, 2GB personal cloud storage, and unlimited chat



    Offers a free version with no commitments  
    Pricing OptionsPricing Options
    Microsoft 365 Business Basic – $5.00 per user per monthStarter Plan: $13.50 per host/month (annually)
    Microsoft 365 Business Standard – $12.50 per user per monthPlus Plan: $17.95 per host/month (annually)
    Microsoft 365 Business Premium – $20.00 per user per monthBusiness Plan: $26.95 per host/month (annually)


     Enterprise plan: Requires Quote


    Meeting FormatAudio and VideoAudio and Video
    Video Conferencing Features–       One-click video meeting


    –       Background blur

    –       Virtual background replacement

    –       Virtual hand raising

    –       One-click video meeting


    –       Background blur

    –       Virtual background replacement


    Meeting Controls–       Lobby (waiting room)


    –       Mute other participants or self

    –       Dial-in or out from telephony network

    –       Integrate with calendar

    –       Lobby (waiting room)


    –       Mute other participants or self

    –       Dial-in or out from telephony network

    –       Integrate with calendar

    Document ManagementMicrosoft 365 SharePoint for storing, sharing, and collaborating files in the cloudDocument Sharing in Webex Management via integration
    Task ManagementTasks combine with Microsoft To-Do Lists and PlannerPossible with third-party integrations
    Integrated VideoVideo optimized at 1080p with up to 30FPS720P
    File Size100 GB per file2 GB per file
    Integrations600+ known integrations140+ possible integrations


    Administration and Reporting–       Encryption for all conversations


    –       Reporting and analytics tools

    –       Monitoring and alerting features

    –       Admin controls

    –       Device management portal

    –       Encryption for all conversations


    –       Reporting and analytics tools

    –       Monitoring and alerting features

    –       Admin controls

    StandardsISO 27001 and 28018 Standards are both SAAE 16 SOC 1 and 2 Compliant, HIPPA Compliant, and meets EU Model Clauses compliance regulations


    Standard two-factor authentication, encryption tools, and eDiscovery

    Two-factor authentication (TFA), Single Sign-on (SSO), advanced encryption options, individual and unique device PINs, eDiscovery, and other security features




    Customer Support–       Live chat


    –       Email support

    –       Live chat


    –       Email support


    Business Telephony–       Microsoft Business Phone Systems


    –       Microsoft calling plan

    –       Direct routing services

    –       Endpoint partnerships

    –       PSTN Calling, VoIP calling, Cloud PBX

    –       Cloud calling through Webex and UCM.


    –       BroadCloud calling via third parties.

    –       Native endpoints and hardware

    Microsoft Teams Advantages Over Cisco Webex

    Together Mode

    Together mode uses AI segmentation technology to digitally place participants in a shared background to virtually feel everyone attending a meeting together.

    Dynamic View

    Dynamic view uses AI to build on the meetings enhancements like large gallery view to see up to 49 participants and virtual breakout rooms to split participants.

    Video Filters

    MS Teams allows you to use the filters for subtly adjusting the lighting levels and soften the camera focus to customize your appearance before joining the meeting.

    Live Reactions

    Live reactions is a shared feature with PowerPoint Live Presentations, which allows audience members to provide instant feedback to the presenter.

    People love Microsoft Teams and Its Flexibility

    Microsoft Teams was released in 2017, since then it continues to grow as one of the most trusted and used collaboration and productivity platforms for organizations of all sizes. Microsoft Teams adoption accelerated from the previous year when COVID -19 Pandemic forced the global workforce to work remotely. Businesses relied on the services like Cisco Webex, Zoom, Slack, but when it comes to a unified communication solution, Microsoft Teams takes the leading edge.

    Your employees, irrespective of where they are working, expect a tool that enables them to communicate and collaborate at work in a seamless, flexible, and effective way. Microsoft Teams understood the exact requirements organizations and remote working employees were expecting and started matching their expectations. Today, millions of users rely on Microsoft Teams to communicate and collaborate effectively from remote locations, multiple devices, and without the risks of information silos or missing communications.

    In the Microsoft Teams environment, you could easily boost employee engagement, enhance productivity, minimize costs, and empower remote workers to become more flexible.

    Traditional collaboration was limited to face-to-face meetings, telephone conversations, email correspondence, and instant messaging. With Microsoft Teams, people got the power to do all these things in a single app. Now, users can seamlessly switch between their communication methods, share files, collaborate on documents, make and receive calls, as well as give feedback – everything within a single window.

    Microsoft Teams is the Best Collaboration Software

    People have accepted the new normal and moved from an era of ‘remote everything’ to a hybrid work model. Microsoft Teams understood and accepted the reality. Therefore, they focused their efforts on making virtual interactions more natural, more engaging, and more human.

    Here are some reasons, why Microsoft Teams is better than Cisco Webex and other similar software’s,

    Ease of Use

    The overall design of Microsoft Teams makes group work easier with easy-t-use channels and group chats. Anyone can set up channels and add multiple participants in one or two clicks. Conversation threads are easy to follow, and the liberty to manage notification pop-ups allows users to customize their experience. In short, MS Teams is smarter, faster, easier, and work better together. The simple and intuitive user interface makes its adoption easy and frictionless.

    Everything in One Place

    Teams are more than a chat or communication hub it has risen to become a unified communication solution. The software comes integrated with Office 365 apps providing easy access to all office productivity apps in one place. With a single click of a button, users can access Word, Excel, PowerPoint, OneDrive, Yammer, and other solutions like SharePoint, Power BI, and Delve.

    Routine Addition of Innovative Features

    Creating an evolving solution is the prime forte of Microsoft and Teams is not an exception. Microsoft Teams is an evolving platform that is constantly enriched with the addition of and new innovative features. The addition of more apps and integrations further enhances the capability and functionality of Microsoft Teams on a routine basis. Easy access to new apps via Teams App Store and a new Microsoft Graph-powered app called ‘Who’ enable users to identify the precise app they need.

    Microsoft Teams Consulting and Migration Services from EPC Group

    At EPC Group, we offer a variety of services related to Microsoft Teams. We have the right, team, right tools, and right expertise to set up the ultimate collaboration platform at your organization in a seamless manner.

    EPC Group is a Microsoft Gold Certified Partner, and for the last 34 years, we solely and dedicatedly work on different Microsoft Technologies.

    The business size is irrelevant to us; our Microsoft Teams consultants know that every business depends on Microsoft Teams for mission-critical work, so our deployments are smoother and faster.

    We ensure your business gets Microsoft Teams up and running quickly, ensuring a smooth transition, informed adoption, and articulated change management. Our experience in flawless implementation makes us one of the leading Microsoft consulting service providers in the USA.

    You can expect risk-free migration, zero downtime, effective change management, seamless transition, minimal disruption, and speedy user adoption. Besides, you can rely on us for end-user support that will help grow your business with customized solutions.

    Why Choose Us

    Why Organizations Recognize EPC Group's Consulting Services as the Industry Leader

    EPC Group wrote the book on SharePoint & Power BI

    Microsoft Partner for 25+ Years

    Over 4 million Office 365 users successfully migrated

    200+ years combined senior team migration experience

    Expertise migrating to Office 365 in every vertical

    EPC Group's Chief Architect Errin O'Connor was on the original SharePoint and Office 365 Beta teams