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Back in the days, when there was no internet, people still used to get on conference calls. The only difference being, they used to connect using PSTN (Public Switched Telephone Network) audio conference calls. Moral of the story: people used to host and attend conference calls, without smartphones, without the internet, and without mobile apps.
Even though PSTN offers exceptional connectivity and audio, businesses were dependent on conferencing service providers. There used to be heavy or complex equipment that initiated the conferencing calls.
This equipment used to work by creating a bridge line having numerous phone numbers attached to them. The meeting participants needed to dial this bridge number to participate in the conference calls. Nevertheless, these bridge lines used to have a time limit, and participants were able to join conferences only if they dialed the bridge number when it was active.
The most prominent advantage of PSTN conferencing was allowing people to join using their landline or fixed-line phones. However, one disadvantage of was chaos and confusion caused due to several participants dialing in the conference number at once. Besides, businesses needed to pay handsome amounts to the local carriers for PSTN services. No wonder it was supposed to be a luxury to be able to have PSTN conferencing.
To activate PSTN conferencing in Microsoft Teams, you need to purchase an Audio-Conferencing license per user in the organization hosting to host or schedule a meeting.
Since COVID-19 forced many of us to work from home, we became accustomed to using video and audio-conferencing tools like Microsoft Teams. It gave us an easy opportunity to collaborate and communicate with our colleagues, clients, and customers alike.
Many people jump on conference calls using VoIP through their laptops, mobile phones, desktop audio systems. Yet, some people do not have an option but to join using a landline. PSTN conferencing in Microsoft Teams thus comes in handy in such situations.
PSTN conferencing allows more than one person to attend a meeting from anywhere using a landline or PSTN phone.
Enabling PSTN conferencing in Microsoft Teams is cost-efficient,
Remember, an organization needs to activate PSTN audio conferencing license only for selected users scheduling meetings. Attendees do not have to pay to join the meeting. Besides, other users in the same tenant can opt for the standard license and Pay Per minute (PPM) license.
EPC Group is a Microsoft Gold Certified Partner and is in business for the last 24 years. Since its inception, EPC is helping global enterprises to adopt technology and solutions intended to empower their remote workers and enhance their productivity.
Microsoft Teams is a leading audio/video communication and collaboration tool. We ensure successful deployment and migration that enables seamless communication between on-site and virtual teams. EPC Group has a team of highly experienced and certified Microsoft Teams consultants. They help organizations leverage the latest features, tools, and functionalities in MS Teams.
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